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Benny Dhauwer

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Last update: 21.05.2020

EMM System Engineer, EMM System Engineer, Project Manager

Graduation: bachelor
Hourly-/Daily rates: show
Negotiable
Languages: English (Full Professional) | French (Full Professional) | Dutch (Native or Bilingual)

Attachments

CV Benny Dhauwer.pdf

Skills

•    Mobile Device Management and Enterprise Mobile Management
•    Managing Implementation Projects for large and SME customers
•    Business Analysis and Solutions Architecture •    Fluency to communicate technical messages to a non-technical audience
•    Strong written and verbal communication skills
•    Experience in motivating and leading teams
•    Strong analytic skills
•    Management of international teams
•    Project management
•    Managed roll-outs of several technical solutions in culturally diverse environments
•    Solid understanding of Enterprise Managed Mobility solutions
•    Expert knowledge in usage of iOS, Android and Windows Phone devices

Project history

05/2020 - 05/2020
EMM System Engineer
Core-ICT
Day-to-day management of the enterprise mobility platform and its customers;
Incident handling, be a single point of contact between the customer and third-party vendors,
following up on the incident and making sure the environment gets back up and running;
Deliver mobile platform and architecture recommendations based on project requirements and
industry best practices

05/2020 - 05/2020
EMM System Engineer
Colruyt
As EMM SE responsible for the configuration, testing and documenting the procedures for the
migration process of 8000+ ruggedized devices from the existing SOTI EMM platform to a new
AirWatch EMM solution.
Design and integrate the new AirWatch platform architecture for the rollout of new
ruggedized devices to be used in the different Colruyt branded stores

05/2020 - 05/2020
Project Manager at Department of Defense Netherlands
Design and built the EMM Good Technology platform, both QA and production, to support a
complete new Active Directory and Exchange environment setup and migrate a 6000+ mobile
devices with minimal impact for end users

05/2020 - 05/2020
Project manager
Nordea Bank Scandinavia
Design and built a complete new Good Technology environment, both QA and production, to
support 15000+ mobile devices

05/2020 - 05/2020
Assistant Project Manager
Vincotte
Set-up Airwatch EMM environment for a mixed Cloud/On Premise implementation to allow users
to access email in the Domino mail environment, and access corporate resources, all from the
mobile devices.

01/2017 - 05/2020
EMM Solution Engineer
Proximus
Setting up and configure the internal AirWatch environment to meet the corporate security and
compliance regulations.
Prepare, test and document changes to the EMM platform for handover to production rollout
Day to day maintenance
Define, test and document procedures to support the EMM platform for handover to internal
operations and help desk.

01/2016 - 05/2020
Project Manager
EMM (Enterprise Mobility Management); Delhaize Belgium
Responsible for the EMM vendor selection, creating and distributing the RFP to different EMM
vendors, follow up on responses, compare results and create the business case to present to the
stakeholders for a final decision of the preferred EMM solution.
Implement and configure the selected EMM "Airwatch on premise" solution (from the RFP
results), compliant with the Delhaize corporate security standards, to support the ruggedized
devices used in the Delhaize stores in Belgium, France and Luxembourg.
As the PM for this EMM project I am also involved in the selection project for the new type
ruggedized device to replace the current device in use in the Delhaize stores.

01/2002 - 01/2015
Senior Consultant representative
GPXS Services
services to our clients, ranging from SME to corporate clients and government agencies,
constantly upskilling thru self-study an training to stay up to date on the latest developments in
the IT and MDM evolving world.

Managing projects ranging from "Cloud/On Premise" to "On premise" for corporate clients with
1500 to 15000+ devices, designing, implement and training the different levels of helpdesk.

Managing short term and long term projects to setup new mobility environments and/or modify
existing environments for customers based in the EMEA region and listed below (but not limited
to)

04/1998 - 12/2002
Customer Support Manager
ExpertEyes / GorillaPark
My next career step was with company ExpertEyes/GorillaPark, where the company's charter
was to bring US software companies to Europe with a variety of investment-, sales- and support
services. My role was to set-up remote support for US software companies such as Epicentric
and to provide in-depth technical support for European clients of bespoke US software
companies. I was Customer Support Manager at ExpertEyes/GorillaPark, and as such
responsible for a team of second line support engineers, based in various countries, who service
a wide range of ICT installations and software products for customers throughout Europe.

01/1981 - 12/1998
Telecommunications specialist
Belgian Airfore / NATO
year service in the department Televox. Here I was responsible for planning and organization of
the teams making TV programs for Belgian military stationed in Germany. In 1990 I moved on to
NATO Satellite Communication where I worked as a Satcom Technician for 7 years. In this




position I also was a member of the NATO Transportable Satellite Ground Terminal with whom I
worked in Zagreb and Sarajevo (Former Republic of Yugoslavia).
After my NATO tour I worked for 1 years and a half in the IT department of the Belgian Armed
Forces were I was responsible for the set-up, installation and integration of the NT 4 domains
within the different military locations

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