KL

Krisztina Lengyel

available

Last update: 06.09.2022

IT Business Analyst

Graduation: not provided
Hourly-/Daily rates: show
Languages: English (Full Professional) | Hungarian (Native or Bilingual)

Attachments

Krisztina_Lengyel IT Business_Analyst.docx

Skills

Dedicated and skilled IT Business Analyst who likes to be part of a team but still able to work independently. With strong analytical skills an expert in translating business requirements into solutions and experienced in data management and product management. A fast learner with great troubleshooting skills and committed to continually advancing my knowledge of IT solutions and systems.

Skills:

Business Requirements Gathering & Analysis Expert
Complex Problem Solving Expert
VMS ( SAP Fieldglass) Expert
Process Improvement & Documentation Experienced
Communication Experienced
Agile Project Management Experienced
Business Process Mapping Experienced
Reporting ( MS Excel)  Experienced

Experiences:
  • Analyzed business process and technical requirements to ensure proper solution design
  • Worked collaboratively with internal Business Stakeholders to understand project specifications and identify risks, impacts and communicated solution options
  • Configured, documented and tested business solution in SAP Fieldglass Services module according to the functional and technical needs
  • Increased user engagement by providing training and product documentation to internal and external users
  • Supported continuous improvement on existing processes
  • Supported the implementation of Fieldglass Services module to Vodafone local markets. Participated in 4 implementation projects.
  • Managed end user queries, change requests and report creations in addition to the system administrative tasks
  • Participated in key meetings with markets including requirement gathering sessions, system demos, user acceptance testing, and end-user training
  • Supported and executed system related testing activities e.g. regression testing, UAT. Applied new product features upon release.
  • Trained the new members of the support team to maintain high level of support efficiency
  • Worked with multiple departments to enable timely query resolution

Project history

04/2018 - 04/2020
Business Analyst
Vodafone Procurement Company Sarl

Responsibilities:
* Analyzed business process and technical requirements to ensure proper solution design
* Worked collaboratively with internal Business Stakeholders to understand project
specifications and identify risks, impacts and communicated solution options
* Configured, documented and tested business solution in SAP Fieldglass Services module
according to the functional and technical needs
* Increased user engagement by providing training and product documentation to internal and
external users
* Supported continuous improvement on existing processes
Achievements:
* Successfully led the technical implementation of 2 SAP Fieldglass Services projects
* Streamlined vendor management process which led to a 6% saving in procurement costs

04/2016 - 04/2018
Vendor Management System Specialist
Vodafone Shared Services Center

Responsibilities:
* Supported the implementation of Fieldglass Services module to Vodafone local markets.
Participated in 4 implementation projects.
* Managed end user queries, change requests and report creations in addition to the system
administrative tasks
* Participated in key meetings with markets including requirement gathering sessions, system
demos, user acceptance testing, and end-user training
* Supported and executed system related testing activities e.g. regression testing, UAT. Applied
new product features upon release.
* Trained the new members of the support team to maintain high level of support efficiency
* Worked with multiple departments to enable timely query resolution
Achievements:
* 90% on time issue resolution on queries as per SLA both with the supported markets and with
the managed suppliers

01/2013 - 12/2015
Production Controller
GE Hungary Ltd

* Created production plan, maintained scheduling and forecasting by focusing on On Time Delivery
* Supported workforce utilization and planning
* Prepared action plan for the issues and delays found during the production
* Maintained information flow between several departments (e.g.: engineering, production,
logistics) by leading weekly production meeting
* Participated in inventory planning, prepared actions for inventory reduction

01/2010 - 01/2013
Planner/Buyer
GE Hungary Ltd

* Buyer of project specific materials for Electrical Control Cabinets
* Strongly cooperated with suppliers, submitting request for quotation, participated in price
negotiations, ensured savings
* Organized transportation of finished goods , prepared & maintained shipping documents
* Prepared cost reports, collected and solved nonconformity

Local Availability

Only available in these countries: Hungary
Profileimage by Krisztina Lengyel IT Business Analyst from IT Business Analyst
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