* Resolving user issues with the feature/functionality of the application
* Proactively monitoring the SQL and applications based on Sidat Hyder Morshed Associates (PVT)
LTD.
* Assisted Accounting department in developing custom reports: Crystal reports, Power BI Smart
lists, management reporter
* Worked directly with Director of Technology to analyze workflow, process improvement, and
business best practices for streamlining business operations.
* Worked closely with IT Dept for creating and executing procedures for Epicor system software
and hardware upgrades.
* Imported data from SQL Server DB.
* Fill in for ERP Administrator in any circumstance that might arise.
* Assisted in data validation and ensuring data integrity, while keeping performance
optimization a priority
* Assisted in managing and maintaining proper security processes
Professional Projects
* Human Capital Management
* Implement Trust Management System
* Fixed Assets
* Attendance Management System
* Supply chain Management System
* Point of Sale