Profileimage by Eva Modlinska Consultant, Technical Lead, Lead Training Consultant, Education Operations Manager from Arlington

Eva Modlinska

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Last update: 22.06.2020

Consultant, Technical Lead, Lead Training Consultant, Education Operations Manager

Graduation: PG IT, BSc Mathematics
Hourly-/Daily rates: show
Languages: English (Native or Bilingual) | Polish (Native or Bilingual)

Skills

MicroStrategy, storyboarding, mobile devices, cloud, AWS, Data analytics, ETL, data modeling, database design, regression testing, Analytics, Mobile Application, SaaS, sox, open-source tools, databases, Geo Analytics (hot spot, spatial distribution, data mining/blending, visualizations, KsPI reporting, Monitoring Trends, Patterns, Inconsistencies, Data Discovery, Predictive, scrum, Data Processing, System Administration, UI, Power BI, Tableau, Azure LDAP, SSO, SAML (OKTA), SharePoint, Cornerstone, Salesforce, Jira, Confluence, Rally, Redshift, Teradata, Netezza, Hive Hadoop, MS SQL, Oracle SQL, MySQL, PostgreSQL, SQL, Informatica, Kafka, Sphere, Tomcat, IIS, ESRI, Mapbox, WordPress, Graphic Design, InDesign, Photoshop, PHP, HTML, CSS, javascript, database, data model, application design, iOS, Android, CRM, UX/UI

Project history

01/2010 - 12/2020
Senior Consultant, Enterprise Support Architect
MicroStrategy
* A trusted advisor to the largest enterprise customers by enabling them to maximize platform usage,
managing the enhancements requests, offering solutions, and mitigating the issues. Provide critical
and constructive guidance, architect solutions, optimize capacity, and performance to ensure
customer's ROI expectations are met.
* Oversee enterprise engagements including team members recruiting, kickoff meetings and status
meetings, solutions architecture, status reporting to client and management team, project
management. Lunch and learn sessions and online tutoring to expand clients' skillset and increase
product usage and overall adoption.
* Resolved 70% of critical requests within six months in a new role. Consistently recognized by
clients since taking over accounts. Reduced average critical issue resolution from 12 days to 4.
* Identify opportunities in each account and work with cross-functional team (sales, product,
technology, consulting) to increase revenue.
* Enterprise customers across multiple sectors: Pharma, Healthcare, Insurance, Finance, Retail.

09/2016 - 11/2019
Specialist Consultant, Technical Lead
MicroStrategy
* Lead full project life cycle taking ideas from concept through full deployment - business
requirements, storyboarding, architecture design (warehouse and logical layers), objects
development, testing, optimization, production release, administration, environment performance
assessments for either desktop or mobile devices. On-premise deployment or cloud (AWS) - cloud
development, cloud configurations and connectivity to on-prem systems.
* Data analytics - the discovery of trends and patterns, billing analysis, usage, out of compliance
reporting, misconfiguration, performance, employee's analysis, forecasting, P&L, and finance
reporting, 360 business insight analysis.
* Data evaluation, ETL transformation/processing of data, evaluating data workflows, joining data
from multiple sources, data modeling, warehouse/database design.
* Upgrades of legacy systems to the modernized platform for the elite customers on robust
architecture - six weeks, five environments, twenty-four servers, capacity and regression testing.
* Advisor on a top project for automobile company that leveraged integration of IDM, location
tracking, physical access into a connected vehicle application.
* Enterprise customers across multiple sectors: Retail, Finance, Entertainment (Movie Production,
Television, Gaming), Automotive, Technology, Healthcare, Environmental.

01/2016 - 08/2016
Lead Training Consultant
MicroStrategy
* SME for customers and employees on the MicroStrategy platform responsible for technical training.
* Curriculum development - a comprehensive manual on Analytics Mobile Application Design.

10/2014 - 01/2016
Education Operations Manager
MicroStrategy
* Effectively handled finance reporting and revenue reconciliation for NAM, EMEA, APAC, and LATAM,
while improving cost-effectiveness of the training environments by 80% by replacing vendor to AWS.
* Strategically changed and improved processes to enable seamless use of new technology, driving
optimization, as well as led the transformation of education legacy system into a cloud-based SaaS
solution, driving $9M in revenue (sox-compliant).
* Successfully boosted team productivity by 50% by reorganizing work and providing open-source tools
to support new processes, while maintaining quality service by establishing and enforcing
organization standards.
* Significantly improved cost-effectiveness of training environments by 80% of training environments
and changed all processes to enable seamless use of the new technology.

03/2013 - 10/2014
Delivery Excellence Lead
MicroStrategy
* Mentor the worldwide group of +20 technical instructors on distance learning training methodology.
Significantly improved instructors' field readiness by 40%.
* Trained a group of 30 employees to be ad-hoc technical instructors and effective presenters on
company's course curriculum
* Recruitment and collaboration with education partners, negotiating contracts, budget allocation.

09/2011 - 03/2013
Lead Education Specialist
MicroStrategy
* Coached over 140 new hires on the consulting practices, presentation skills and technical
delivery.
* Lead a group of 3 technical trainers.
* Collaboration with HR to improve employer branding and attract fresh talent.

03/2010 - 08/2011
Education Specialist
MicroStrategy
* Successfully trained +280 new employees and customers on the business analytics concepts and
platform implementation (data warehousing and databases, business analysis, reporting, business
intelligence, dashboards, and mobile application development).
* Started teaching course curriculum just two days after I have received my own MicroStrategy
certification.

12/2006 - 12/2009
Web and Marketing Manager, Interpreter
Polish-English

12/2005 - 11/2006
Manager
Dominium Sp. z o.o.

08/2004 - 02/2006
IT Sales Manager
BetaSoft Sp. z o.o.

02/2001 - 07/2004
Broadband Architect
BetaSoft Sp. z o.o.

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