* IT Support relating to issues with client systems and network infrastructure.
* Performed network infrastructure upgrades, server migrations, exchange migrations, and complete
server builds from the ground up.
* Design and implement VTC systems to various contract locations to include: Cisco WebEx, Christie
digital signage, Polycom systems.
* Support and maintain VTC meetings throughout the company worldwide.
* Support for virtualization technologies: VMware, Citrix, and Microsoft Hyper-V.
* Administration and maintenance of the remote monitoring and management system: update agent
scripts, respond to alerts, monitor dashboard.
* Technical services and support at the network level: WAN and LAN connectivity, perform all duties
of a systems administrator to include: AD level authentication, folder access, server builds,
backup administration
* Remote access solution support: VPN, Terminal Services, and Citrix.
* Service Center for IT Support relating to issues with client systems and network infrastructure
of over 2500 users.
* Run & terminate SAN fiber connections from VM hosts to SAN utilizing Brocade 6510s and GBICs.