Support Engineer
CiberC
Keywords
Skills
Cisco routers, switches, ASA security, ASA firewall, IPSEC VPN, Active Directory, IPS, ZBF, IDFW, firewall, NAT, ACL, Failover A/A, A/S, MPF, inspections, multicast, VPN L2L, vpn pass through, wccp configuration, QOS, failover, routing protocols, RIP, EIGRP, OSPF, LAN, VLAN, WAN, router, Ruckus AP, Wireless, CUCM, cisco ip phones, Windows server, Microsoft Office, Photoshop, Illustrator
Project history
09/2017
-
04/2020
Support to customers, infrastructure and network equipment
management such as ASA firewall, cisco routers and switches,
attention and solution of cases within helpdesk. IPSEC VPN tunnel
handling
management such as ASA firewall, cisco routers and switches,
attention and solution of cases within helpdesk. IPSEC VPN tunnel
handling
08/2016
-
09/2017
System Assistant
Sheraton
Customer support, equipment maintenance and repair, network
monitoring, support to servers (mail, Active Directory), CCTV
system, switches, proxy, AP and ruckus controller.
monitoring, support to servers (mail, Active Directory), CCTV
system, switches, proxy, AP and ruckus controller.
04/2014
-
04/2016
Network Support Engineer - Cisco TAC Support Engineer
SYKES
Resolution of different severity cases of the Cisco TAC platform,
providing support and assistance in the area of security in
networks to companies and clients at world-wide level, handling of
Cisco security equipment such as ASA firewall, IPS, ZBF and IDFW.
providing support and assistance in the area of security in
networks to companies and clients at world-wide level, handling of
Cisco security equipment such as ASA firewall, IPS, ZBF and IDFW.
01/2013
-
04/2014
Network Support Engineer
Cinetix Grupo Consultores
Support to users, network equipment maintenance, installation and
configuration of office software, detection and correction of local
network problems.
configuration of office software, detection and correction of local
network problems.
Local Availability
Only available in these countries:
Ecuador
