Profileimage by Beate Lemieux Enterprise Architect, Process Reengineer from Ottawa

Beate Lemieux

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Last update: 06.09.2022

Enterprise Architect, Process Reengineer

Company: Thought-Evolution Inc.
Graduation: not provided
Hourly-/Daily rates: show
Languages: German (Native or Bilingual) | English (Full Professional)

Skills

I have over forty (40) years experience in customer service management including over twenty (20) years in business management and process reengineering services for the public and private sector in Canada. I am a certified Assistant Business Continuity Professional (ABCP), Process Master, Six Sigma Green Belt and a subject matter expert in digitally revolutionizing business and operational processes to deliver services and products faster, more efficient, and reduce overall costs. I  am a creative and systemic thinker who is results-driven, highly analytical, detail-oriented, organized and have excellent time management and communication skills. 

Project history

01/2004 - Present
CEO, Business Architect/Consultant
Thought-Evolution Inc. (Public service, < 10 employees)

Services provided o Business continuity and disaster recovery planning, development of business continuity and disaster recovery plans o Strategic planning, development of business cases o End-to-end Process reengineering: corporate, business and operational processes (incl. ITIL processes) o Development of departmentalized functions and re-designing organizational structures (including reporting structures) o Architecture Development: - Enterprise/Business Architecture (incl. business and service models) - Information and data architecture - IT Security governance, management, and integration o Development of service, project, and program performance management frameworks, plans and Key Performance Indicators (KPIs) o Requirements collection, analysis and documentation o Project management: analysis of project management methods to evaluate level of project success, preparation of project documentation (i.e. project charters, project plans, risk management and communication plans o Development of Data, information, and records management practices (incl. data and information security) o Preparing for and facilitating Process Design and Requirements collection Workshops

Local Availability

Open to travel worldwide
Profileimage by Beate Lemieux Enterprise Architect, Process Reengineer from Ottawa Enterprise Architect, Process Reengineer
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