Cloud Engineer
University of Bath
(Internet and Information Technology, 1000-5000 employees)
Skills
Microsoft System Centre (SCCM), Core Microsoft Infrastructure technologies, AD, DNS, DHCP, Azure, virtual machines, Configuration/monitoring/backups/troubleshooting, Networking, Firewall configuration and troubleshooting, Load balancer configuration, Virtualization, Hyper-V, VMWare, Windows Server 2016, VMWare VCentre, Internet access, Access points, Active directory, Virtual, Microsoft Azure, cloud, Azure AD, ADFS, MFA, SSPR, JIRA, Office 365, VMware vSphere, SCCM, Microsoft Exchange Server, Datacenter, Nagios, PowerShell, Azure IAAS, Exchange, Share Point, Intune, data migration, Azure Active Directory, AD Connect Active Directory Federation Services (ADFS), Application Proxy, Enterprise Applications, SAML, SSO, Azure Active Directory Domain, cross-product, Windows, Linux Servers, Windows Server, Group Policy, Lync Server, Exchange Servers, Cloud Infrastructure Operations, Storage, Backup, MS Azure, VM's, Azure AD (password writeback, conditional access policy, Enterprise SAAS apps, authentication, Azure Active Directory Domain Services (AADDS), Resource Group, Power Shell, V- Networking, Storage VMware vSphere, Esxi 6.5, Install, Configure, Manage, P2V, V2V, V Motion, V-centre converter SAN/NAS, Microsoft Hyper-V, App-V, Installing, Google Apps(G-Suite), Office 365 setup, configuration and migration, DLP, ATP, AD Connect, Symantec Backup Exec, VERITAS backup solution, OSX server, Linux server, Windows Server 2008R2/2012/2016, TCP/IP, IIS, Exchange Server, Email Migration, PST files, SQL Server, database, Switching, Routing, Firewalls, Cisco, Mikrotik devices, Windows PowerShell / BASH Scripting, DevOps, Chef, Puppet, Terraform, CI/CD, NAS, SAN, DR site maintenance, HP ProLiant Servers (DL &ML), HP/Lenovo, Dell, Apple, Laptops, Jira Atlassian, ITIL, Zendesk, Comodo, Salesforce, Teams, SharePoint, Google Meet, Skype for Business, Go-to, Mobile devices, Microsoft Intune, Software configuration including iPhones, IOS install, ANDROID, Tablet, Data Analysis, Tableau, Excel, Power BI, AWS
Project history
07/2021
-
Present
- Migration of on premises University blackboard solution to Azure Virtual Desktop (AVD)
- Upgrade of vCenter estate from 6.7 to 7.0
- Migration of on premises virtual machines to Azure with automation tools.
- Deployment of CI/CD pipelines for Azure Devops automation.
- Deployment of costing pipelines to enhance billing automation for multiple subscriptions in Azure.
- Scripting for joiners and leavers procedure. (Deallocation of storage volumes).
- Deployment of a cloud solution for high availability configuration for web servers migrating to Azure using 1 load balancer, 3 web servers and Azure SQL database.
08/2019
-
04/2021
Senior Systems Administrator
Access Holding Group
Working in a Data Centre where I managed multiple physical and virtual servers at different sites.
Typical Activities included:
* On-premises workloads migration to the cloud.
* Cloud cost optimization, migration readiness, and value realization.
* Perform root cause analysis for service interruption recovery; create preventive measures and
present them to management.
* Work closely with the Development and QA teams on architecture and technologies.
* Identity and Access Management systems management (AD, Azure AD, ADFS, MFA, SSPR)
* Plan, deploy, configure, and maintain servers. Making sure servers are always available online
and in real-time.
* Planned for disaster recovery by monitoring DR sites.
* Team lead for the helpdesk team of 7 staff and provided L2 and L3 support as escalated to me
logged in JIRA helpdesk software.
* Implemented required monitoring tools to ensure end-to-end performance management of all
required infrastructures.
* Office 365 deployment, management, and administration of policies enterprise wide.
* Deployed Virtualization Infrastructure with VMware vSphere and Microsoft's Hyper-V.
* Applied OS patches and upgrades monthly and upgrade administrative tools and utilities using
SCCM.
* Microsoft Exchange Server administration and management of M-daemon mail servers across all
sites.
* Monitored entire Datacenter Infrastructure using Nagios XI. Checked for server availability,
network latency across multiple sites.
* Installation of PCs and deployment of Servers for new sites and general hardware maintenance
* Creating users, resetting passwords, and assigning group policies in Active Directory.
* Writing PowerShell scripts to automate various server related tasks.
* Responsible for management, maintenance, and architecture of storage, and virtualized
environment.
Typical Activities included:
* On-premises workloads migration to the cloud.
* Cloud cost optimization, migration readiness, and value realization.
* Perform root cause analysis for service interruption recovery; create preventive measures and
present them to management.
* Work closely with the Development and QA teams on architecture and technologies.
* Identity and Access Management systems management (AD, Azure AD, ADFS, MFA, SSPR)
* Plan, deploy, configure, and maintain servers. Making sure servers are always available online
and in real-time.
* Planned for disaster recovery by monitoring DR sites.
* Team lead for the helpdesk team of 7 staff and provided L2 and L3 support as escalated to me
logged in JIRA helpdesk software.
* Implemented required monitoring tools to ensure end-to-end performance management of all
required infrastructures.
* Office 365 deployment, management, and administration of policies enterprise wide.
* Deployed Virtualization Infrastructure with VMware vSphere and Microsoft's Hyper-V.
* Applied OS patches and upgrades monthly and upgrade administrative tools and utilities using
SCCM.
* Microsoft Exchange Server administration and management of M-daemon mail servers across all
sites.
* Monitored entire Datacenter Infrastructure using Nagios XI. Checked for server availability,
network latency across multiple sites.
* Installation of PCs and deployment of Servers for new sites and general hardware maintenance
* Creating users, resetting passwords, and assigning group policies in Active Directory.
* Writing PowerShell scripts to automate various server related tasks.
* Responsible for management, maintenance, and architecture of storage, and virtualized
environment.
04/2019
-
08/2019
Azure Cloud Identity Engineer
Tek Experts
Worked with Tek Experts, a Microsoft Contractor where I handled Office 365 and Azure IAAS issues for
Microsoft customers worldwide
Typical Activities included:
* Act as the primary technical contact, deliver advanced technical troubleshooting and
problem-solving solutions for corporate customers including, issues escalated to the highest
level of management.
* Acted as the primary technical contact to support customers on Office 365 administration,
Exchange, Share Point, Intune, Social collaboration tool (Workday), and data migration with Office
365.
* Developed PowerShell scripts and ARM templates to automate the provisioning and deployment of
cloud processes.
* Provided support regarding technologies for Azure Identity, including Azure Active Directory, AD
Connect Active Directory Federation Services (ADFS), Application Proxy, Enterprise Applications,
SAML SSO, Multi-Factor Authentication Server (both, on-prem and cloud through the NPS Extension),
Conditional Access Policies, Azure Identity Protection., Azure Active Directory Domain Services
(AADDS).
* Collaborate on cross-team and cross-product technical issues by working with colleagues from other
teams as needed.
Microsoft customers worldwide
Typical Activities included:
* Act as the primary technical contact, deliver advanced technical troubleshooting and
problem-solving solutions for corporate customers including, issues escalated to the highest
level of management.
* Acted as the primary technical contact to support customers on Office 365 administration,
Exchange, Share Point, Intune, Social collaboration tool (Workday), and data migration with Office
365.
* Developed PowerShell scripts and ARM templates to automate the provisioning and deployment of
cloud processes.
* Provided support regarding technologies for Azure Identity, including Azure Active Directory, AD
Connect Active Directory Federation Services (ADFS), Application Proxy, Enterprise Applications,
SAML SSO, Multi-Factor Authentication Server (both, on-prem and cloud through the NPS Extension),
Conditional Access Policies, Azure Identity Protection., Azure Active Directory Domain Services
(AADDS).
* Collaborate on cross-team and cross-product technical issues by working with colleagues from other
teams as needed.
07/2013
-
03/2019
Windows Systems Administrator
Kevzon Systems
Worked as a Technical support engineer where I handled different technology projects for clients.
Day to Day activities included:
* Provided both on-site and remote IT support for over 150 Windows and Linux Servers to various
company clients.
* Office 365 full administration and support to customers.
* Responsible for the design, configuration, and maintenance of the following Wintel systems:
Windows Server
2000/2003/2008, Multi-site Active Directory, Group Policy, Lync Server, and Exchange Servers.
* Tier three support, problem management, and RCA and vendor management for all infrastructure
issues
* Virtualization of Physical servers with Hyper-V and VMware.
* Ownership of 24-hour Major incident management process
* Working at customer sites to troubleshoot and diagnose incidents.
Day to Day activities included:
* Provided both on-site and remote IT support for over 150 Windows and Linux Servers to various
company clients.
* Office 365 full administration and support to customers.
* Responsible for the design, configuration, and maintenance of the following Wintel systems:
Windows Server
2000/2003/2008, Multi-site Active Directory, Group Policy, Lync Server, and Exchange Servers.
* Tier three support, problem management, and RCA and vendor management for all infrastructure
issues
* Virtualization of Physical servers with Hyper-V and VMware.
* Ownership of 24-hour Major incident management process
* Working at customer sites to troubleshoot and diagnose incidents.
Local Availability
Only available in these countries:
United Kingdom
Located in Bath. Travel only on weekends. Prefer remote working.
Other
Azure Architect with 8 years of industry experience designing, migrating, managing on-prem, cloud services, and IT infrastructure for businesses.
