Keywords
Skills
Client : Sporting goods industry
Project : IT Support
Position : 1st-level support, 2nd-level support, 3rd-level support
Details : Incident handling and management for approx. 1500 users and various Windows based systems and office applications. Additional support services for LAN/WAN, VPN, special software and small IT based sub-projects. Support for rollout of various hardware and software upgrades (PC, Server, OS-upgrades…). Training for end users for new software and processes.
Locations : Germany, Europe
Technology : Windows 9x, Windows NT 3.x/4.x, Windows 2000, Windows XP, Windows Vista, Windows Server 2000/2003, Office 9x, Office 2000/2003/2007, OS X, LAN/WAN/VPN, etc.
Project : IT event management & support
Position : Project management
Details : Managing various projects for IT concerns for national and international events (marketing events, roadshows, global events), supporting IT solutions for events, working close with business & IT teams for delivering IT solutions in time and in budget. Onsite installation and control of IT equipment during events.
Locations : Germany, Europe, USA
Technology : Windows Server 2000/2003, Windows XP, Windows Vista, LAN/WAN/VPN, GSM/GPRS/EDGE
Project : IT management and support for IT retail business
Position : Consultant for IT retail, project management,
Details : Consulting for use of POS technology in own retail stores (>60 stores), preparation (intercultural and interdisciplinary), configuration and installation of POS and IT systems for own retail stores. Release management of new POS software, POS processes and back-office software releases. Close communication and work with external suppliers of services (Telecom…) for delivering an effective and reliable service for business. Consulting retail processes for back-office and instore solutions
Locations : Germany, Europe (incl. UK, Switzerland)
Technology : HP retail hardware, Epson retail hardware, MS Navision 3.x/4.x, SAP Retail, Office 2007, LAN/WAN/VPN, VoIP, Store21, Shoppertrak, SQL Server, etc.
Client : Creative company
Project : IT management and IT upgrade
Position : Consultant for IT management and project leader for IT upgrade
Details : Consulting current IT installations, helping customer to find the right hardware and software for business, upgrade of existing hardware and software, end-user training
Location : Germany
Technology : DELL workstation, DELL server, Adobe Photoshop, etc.
Client : Consulting services
Project : IT consulting Windows Server
Position : Consultant for IT management and project leader for Windows Server
Details : Consulting for upgrading IT environment and configuring new Windows server hardware based on Windows 2000 Server and some Linux server installations (Debian, Suse).
Location : Germany
Technology : Windows Server 2000, Debian Linux, Suse Linus, etc.
Client : Outdoor industry
Project : Retail IT consulting
Position : Consultant for IT retail, project management
Details : Delivering consulting and project management for migration of 2 existing stores and opening of 10 new store locations. Working closely together with business departments, IT and external suppliers to rollout and later run the stores in day to day business. Release management of various POS and back-office software updates, training with end-users and analyzing and improving retail processes with retail department.
Locations : Germany, Europe (incl. UK, Switzerland), USA
Technology : IBM SurePOS retail hardware, Shoppertrak, Lenovo hardware, HP hardware, JDA WinDSS, JDA MMS, Kioware Kiosk System, LAN/WAN/VPN, IBM server, etc.
Client : Misc. smaller companies (SOHO area)
Project : IT project management
Position : Project leader, consultant
Details : Managing smaller IT projects like hardware rollout, ERP application release changes and support, consulting various IT projects
Locations : Germany, Europe
Technology : DELL server, Office 2007/2010, Windows 7, MS Navision 3.x/4.x, etc.
Client : Retail
Project : Project management of setup of new ecommerce system
Position : Project leader
Details : Preparation and setup of an e-commerce system for online shopping next to existing eBay shop. Consolidating eBay shop system with new e-commerce internet based platform and upgrading ERP software. Analyzing and improving business processes and end-user training.
Location : Germany
Technology : Oxid eShop Community Edition, Lexware ERP, LAMP Server, MySQL Server, etc.
Client : Retail
Project : Server upgrade
Position : Project leader
Details : Management of server upgrade, ensuring that local ERP application and database are moved to new server hardware and communication with end-user.
Location : Germany
Technology : DELL server, Lexware ERP, Windows Server 2008, etc.
Project : IT Support
Position : 1st-level support, 2nd-level support, 3rd-level support
Details : Incident handling and management for approx. 1500 users and various Windows based systems and office applications. Additional support services for LAN/WAN, VPN, special software and small IT based sub-projects. Support for rollout of various hardware and software upgrades (PC, Server, OS-upgrades…). Training for end users for new software and processes.
Locations : Germany, Europe
Technology : Windows 9x, Windows NT 3.x/4.x, Windows 2000, Windows XP, Windows Vista, Windows Server 2000/2003, Office 9x, Office 2000/2003/2007, OS X, LAN/WAN/VPN, etc.
Project : IT event management & support
Position : Project management
Details : Managing various projects for IT concerns for national and international events (marketing events, roadshows, global events), supporting IT solutions for events, working close with business & IT teams for delivering IT solutions in time and in budget. Onsite installation and control of IT equipment during events.
Locations : Germany, Europe, USA
Technology : Windows Server 2000/2003, Windows XP, Windows Vista, LAN/WAN/VPN, GSM/GPRS/EDGE
Project : IT management and support for IT retail business
Position : Consultant for IT retail, project management,
Details : Consulting for use of POS technology in own retail stores (>60 stores), preparation (intercultural and interdisciplinary), configuration and installation of POS and IT systems for own retail stores. Release management of new POS software, POS processes and back-office software releases. Close communication and work with external suppliers of services (Telecom…) for delivering an effective and reliable service for business. Consulting retail processes for back-office and instore solutions
Locations : Germany, Europe (incl. UK, Switzerland)
Technology : HP retail hardware, Epson retail hardware, MS Navision 3.x/4.x, SAP Retail, Office 2007, LAN/WAN/VPN, VoIP, Store21, Shoppertrak, SQL Server, etc.
Client : Creative company
Project : IT management and IT upgrade
Position : Consultant for IT management and project leader for IT upgrade
Details : Consulting current IT installations, helping customer to find the right hardware and software for business, upgrade of existing hardware and software, end-user training
Location : Germany
Technology : DELL workstation, DELL server, Adobe Photoshop, etc.
Client : Consulting services
Project : IT consulting Windows Server
Position : Consultant for IT management and project leader for Windows Server
Details : Consulting for upgrading IT environment and configuring new Windows server hardware based on Windows 2000 Server and some Linux server installations (Debian, Suse).
Location : Germany
Technology : Windows Server 2000, Debian Linux, Suse Linus, etc.
Client : Outdoor industry
Project : Retail IT consulting
Position : Consultant for IT retail, project management
Details : Delivering consulting and project management for migration of 2 existing stores and opening of 10 new store locations. Working closely together with business departments, IT and external suppliers to rollout and later run the stores in day to day business. Release management of various POS and back-office software updates, training with end-users and analyzing and improving retail processes with retail department.
Locations : Germany, Europe (incl. UK, Switzerland), USA
Technology : IBM SurePOS retail hardware, Shoppertrak, Lenovo hardware, HP hardware, JDA WinDSS, JDA MMS, Kioware Kiosk System, LAN/WAN/VPN, IBM server, etc.
Client : Misc. smaller companies (SOHO area)
Project : IT project management
Position : Project leader, consultant
Details : Managing smaller IT projects like hardware rollout, ERP application release changes and support, consulting various IT projects
Locations : Germany, Europe
Technology : DELL server, Office 2007/2010, Windows 7, MS Navision 3.x/4.x, etc.
Client : Retail
Project : Project management of setup of new ecommerce system
Position : Project leader
Details : Preparation and setup of an e-commerce system for online shopping next to existing eBay shop. Consolidating eBay shop system with new e-commerce internet based platform and upgrading ERP software. Analyzing and improving business processes and end-user training.
Location : Germany
Technology : Oxid eShop Community Edition, Lexware ERP, LAMP Server, MySQL Server, etc.
Client : Retail
Project : Server upgrade
Position : Project leader
Details : Management of server upgrade, ensuring that local ERP application and database are moved to new server hardware and communication with end-user.
Location : Germany
Technology : DELL server, Lexware ERP, Windows Server 2008, etc.
Project history
Technical Expert in Electronic Data Processing
Project management PRINCE2 Foundation
Authorized data protection officer
Technical Expert in the Specialist Field of Digital Forensics
Project management PRINCE2 Foundation
Authorized data protection officer
Technical Expert in the Specialist Field of Digital Forensics
Local Availability
Open to travel worldwide
willingness to work and travel worldwide or remote/homeoffice (based in germany)
available now
available now
Other
Core capabilities
- Strong intercultural and interdisciplinary experiences and handling
- Deep technical and retail understanding
- Willing to learn and open minded, life-long
- Treating every client’s project as an “own project” with total focus on customer needs and customer satisfaction
- Connecting pragmatic lines of action with experienced methodologies with intention of prompt and effective solution delivery
- Strong intercultural and interdisciplinary experiences and handling
- Deep technical and retail understanding
- Willing to learn and open minded, life-long
- Treating every client’s project as an “own project” with total focus on customer needs and customer satisfaction
- Connecting pragmatic lines of action with experienced methodologies with intention of prompt and effective solution delivery
