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Jim Pellerin


Last update: 29.12.2021

Senior Project Manager

Graduation: BSc Computer Science
Hourly-/Daily rates: show
Languages: English (Native or Bilingual)


Jim Pellerin - High Level V2.docx


CRM, Hubspot, LinkedIn, SharePoint, Confluence, Jira, Scrum, Cyber Security, PKI, ITIL, SAP, End User Computing, Severs, Network Services

Project history

11/2018 - 12/2020
Project Manager of SharePoint Portal
WorldReach Software/Public Safety
WorldReach Software/Public Safety @ Ottawa, ON
Overall responsibility for managing SharePoint portals. Responsible for all project management
activities and deliverables for departmental SharePoint portals. Managed plans, schedules, budgets,
risks and issues.

* Created project plans. Managed sprints and scrums, project budgets and milestone payments.
* Ran steering committees, conducted weekly status meetings, and prepared weekly status reports.
* Technology: SharePoint, Confluence, Jira, Scrum.

02/2018 - 10/2018
Project Manager for New Facility
Serco Canada/Ontario Ministry of Transportation
Serco Canada/Ontario Ministry of Transportation @ Toronto, ON
Responsible for the new DriveTest Centre for MTO. Tasks included locating new facility, fit-up
construction and furnishings; recruiting, hiring, and training of staff; design and implementation
of IT components.

* Developed overall plans which included the selection and construction of new facility.
* Recruiting, hiring, and training of new staff.
* Design and implementation of IT services and components.
* Ran working groups and steering committees. Conducted weekly status meetings.

04/2015 - 02/2018
President of Real Estate Investing Company
Innovalty Investments
Innovalty Investments @ Ottawa, ON
Responsible for the Management and delivery of several real estate investment and development
projects. Overall responsibility for marketing and sales. Overall responsibility for raising capital
to fund projects.

02/2013 - 03/2015
Program Manager of Email Transformation
Government of Canada SSC
Government of Canada SSC @ Ottawa, ON
Responsible for email project and the transformation of 43 departments. Managed multiple
stakeholders and vendors. Participated in the preparation of the Statement of Work, RFP for the new
Email service.

* Managed all project plans, budget($89M). problems, risks, and issues. Created charter & schedule.
* Managed multiple stakeholders and their requirements. Managed key vendor and their deliverables.
* Participated in the preparation of the Statement of Work / RFP and requirements.
* Technology: Email, Security, Servers, Desktop, Network.

06/2007 - 02/2013
Project Manager of Credential Management Service
Government of Canada SSC
Government of Canada SSC @ Ottawa, ON
Responsible for project management of the GoC Credential Management Services. This included
management, support, and replacement of the service. Managed multiple stakeholders/sponsors and
vendors. Conducted several RFIs/RFPs for the replacement of the main Credential Management service.

* Developed overall framework for the GoC Security Services department.
* Developed business cases and feasibility studies for several Cyber Security initiatives.
* Benchmarked service to negotiate pricing for the replacement authentication service.
* Technology: PKI Security, IAM, Cyber Security, COTS.

10/2000 - 05/2007
Program Manager of Infrastructure Services
Innovapost Inc/Canada Post/Purolator
Innovapost Inc/Canada Post/Purolator @ Ottawa/Toronto, ON
Responsible for the infrastructure team. Provide strategic direction for products & services for
multiple stakeholders and clients. Developed SOWs, SLAs, and Operational Frameworks.
* Provide overall strategic direction for products and services.
* Responsible for designing solutions to solve CPC's business problems.
* Implemented ITIL based Service Management and Service Delivery processes.
* Technology: SAP, End User Computing, Severs, Network Services.

03/1992 - 03/1997
Senior Systems Programmer and Program Manager
Accenture @ Bell Mobility/NewTel/Canada Post
Accenture @ Bell Mobility/NewTel/Canada Post @ Ottawa/Toronto, ON
Provided IT consulting services and solutions to various clients. Provided strategic direction for
products & services. Several successful project recoveries.
* Stabilized the largest client application system used by 10,000+ users. Increased business
transactions from 1M to 4M per day. Introduced significant cost savings (Reduced from: $5M to $1M
per year).
* Rescued failing outsourcing contract. Increased revenues from less than $500K to $4M in 10
* Implemented ITIL based Service Delivery and Service Management processes.
* Managed multiple stakeholders / sponsors. Managed multiple vendors and their deliverables.

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