Skills
HTML, JavaScript, SQL, VMWare, Threat Hunting, Cyber Security Documentation, Automated Application, Log Analysis, Malware, Splunk, Phishing, Web Applications, IT security
Project history
11/2016
-
12/2021
SENIOR SOC ANALYST
COMPUTACENTER
* Acted as an escalation point to aid Incident Response and Monitoring in investigations,
including packet analysis, log analysis and malware triage.
* Utilized Splunk Enterprise Security, to create correlation searches to detect and alert on
threat entity activity.
* Reviewed threat intelligence feeds for IOCs, actionable items, identified potential threats
and recommended remediation actions to relevant teams.
* Performed analysis of Phishing events, determined scope of campaigns, and performed
remediation actions.
* Undertook active and passive scans across multiple platforms in the business utilizing tools
such as Burp and Cymulate.
* Provided ad hoc scans of web applications and domains within the environment when requested,
providing reports on findings and suggesting remediation steps when required.
* Analyzed alerts triggered by suspicious events to include Network and Host based logs,
utilizing Splunk, Packet Captures, and host logs.
* Recommend improvements in security configurations, processes and procedures.
including packet analysis, log analysis and malware triage.
* Utilized Splunk Enterprise Security, to create correlation searches to detect and alert on
threat entity activity.
* Reviewed threat intelligence feeds for IOCs, actionable items, identified potential threats
and recommended remediation actions to relevant teams.
* Performed analysis of Phishing events, determined scope of campaigns, and performed
remediation actions.
* Undertook active and passive scans across multiple platforms in the business utilizing tools
such as Burp and Cymulate.
* Provided ad hoc scans of web applications and domains within the environment when requested,
providing reports on findings and suggesting remediation steps when required.
* Analyzed alerts triggered by suspicious events to include Network and Host based logs,
utilizing Splunk, Packet Captures, and host logs.
* Recommend improvements in security configurations, processes and procedures.
01/2015
-
11/2016
1ST LINE ANALYST
COMPUTACENTER
* Conducted call and ticket quality analysis for less experienced members of staff.
* Analyzed key knowledge gaps within the team and rectified through training and creating
process documentation.
* SME for many of the different contracts supported on a shared service desk.
* Undertook many projects to increase the awareness of IT security within supported companies,
often providing leading these projects from a service desk perspective.
* Analyzed key knowledge gaps within the team and rectified through training and creating
process documentation.
* SME for many of the different contracts supported on a shared service desk.
* Undertook many projects to increase the awareness of IT security within supported companies,
often providing leading these projects from a service desk perspective.
06/2011
-
09/2012
1ST AND 2ND LINE ANALYST
COMPUTACENTER
* Provided 1st and 2nd line support as the Senior Analyst for the contract assigned.
* Implemented and maintained processes for the desk, liaising with the customer to
* maintain a flow of relevant knowledge for analyst.
* During the phase out of the contract, helped liaise with the new support team, to create new
processes and documentation to ease the transition from one service desk to another.
* Performed quality checks on analyst, making sure the guidelines for quality were maintained on
the desk.
* Maintained SLA's and KPI's, meeting the targets agreed upon by the customer.
* Implemented and maintained processes for the desk, liaising with the customer to
* maintain a flow of relevant knowledge for analyst.
* During the phase out of the contract, helped liaise with the new support team, to create new
processes and documentation to ease the transition from one service desk to another.
* Performed quality checks on analyst, making sure the guidelines for quality were maintained on
the desk.
* Maintained SLA's and KPI's, meeting the targets agreed upon by the customer.
Local Availability
Only available for the countries
USA