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Parisa Ahmadpour

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Last update: 07.11.2022

Business Development Expert, Account Manager

Graduation: M.S., Electronic Commerce Engineering; B.S., Information Technology Engineering
Hourly-/Daily rates: show
Languages: English (Limited professional)

Attachments

PARISA AHMADPOUR (Nov-2022).pdf

Skills

Scrum, LinkedIn Sales Navigator, Jira, Confluence, CRM, Pipedrive, Slack, Data Analysis

Project history

03/2022 - Present
Business Development Expert
Agileful (Other, 10-50 employees)

  • Collaborate with internal teams to ensure sales goals are met
  • Support existing clients to boost sales
  • Pursuing new leads and moving them through the sales cycle
  • Discovering lead generation methods
  • Documented lead generation channels and process, CRM process, …
  • Experience with CRM software (Pipedrive)
  • Planning conferences and industry events and report on attending
  • Assist in the coordination and implementation of marketing strategies, and delegate tasks to achieve goals

01/2017 - 01/2022
Senior Account Manager
TelePROMO Co.

* Forecasting and market analysis for new solutions
* Managing and monitoring account team performance
according to predefined KPIs
* Collaborating with various internal departments to ensure that all
the accounts and customer's requests are fulfilled through
strategic theme
* Resolving complaints and keeping track of all processes related
to account & customer's desires
* Overseeing customer's contract and financial status
continuously
* Adjusting incentive and marketing plans for customers leading to
greater satisfaction and success
* Developing VAS business in international market with existing and
new customers (internal or international ones) to meet revenue
target and maximize profit
* Leading junior accounts how to service the customer
* Operating as the lead point of contact for all matters of specific
customers
* Preparing progress reports and presentations to upper
management

01/2015 - 01/2017
Account Manager
TelePROMO Co.

* Building strong relationship with customers (internal and
international) as the main contact point within the company
* Communicating with internal departments to ensure consistent
service, resolve issues and process acceleration
* Preparing and reviewing accurate performance reports to meet
the revenue target and achieve further progress
* Planning marketing campaign according to customer's situation
* Reviewing and analyzing financial statements received from
operator on monthly basis

* Planning and implementation of company scenario to attend in
international Telecom exhibition yearly

01/2014 - 01/2015
Technical Support
TelePROMO Co.

* Configuring network equipment and required connections
* Monitoring internal and external network 24/7
* Supporting and providing technical assistance for employees
and customers
* Maintaining VAS connection with telecom operators
(MCI/MTN/TCI) and customers
* Doing technical change requests raised by telecom operator in
timely fashion
* Performing all VAS projects technical tasks based on the
deadline
* Providing network reports for top management, operator and
customers periodically or on demand
* Training new staff on troubleshooting and diagnosing problems

01/2012 - 12/2013
Network Administer
Asef Ayegh Co.

* Configuring, managing and maintaining network including equipment,
users, connection, ...
* Troubleshooting employees' technical issues
* Managing company website
* Supporting sales activities
* Supervising CRM processes to improve customer satisfaction

Local Availability

Only available in these countries: Iran
Remotely
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