Profileimage by DarioJr Rivas I have 7 years of experience as a Technical Support Representative from ZamboangaCity

Dario Jr Rivas

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Last update: 07.09.2022

I have 7 years of experience as a Technical Support Representative

Graduation: BS Nutrition and Dietetics
Hourly-/Daily rates: show
Languages: English (Limited professional) | Spanish (Limited professional)

Attachments

dario-rivas-resume.pdf

Skills

Analytical and results-driven support professional adept at resolving complex issues. Critical thinker who addresses issues quickly and who consistently exceeds performance standards. Level-headed and calm in stressful situations with well-developed people skills. Maintains excellent interpersonal communication and problem-solving skills and recognized for building a strong rapport with personnel, customers, and associates based on knowledge, professionalism, and integrity. Self-directed team player and dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations.

Project history

07/2021 - 08/2022
VIRTUAL ASSISTANT
TECHSYNERGY DUMAGUETE
Bilingual (Spanish and English) Medical Scheduler /Virtual Assistant

02/2022 - 06/2022
Appointment Setter
HOME BUY HEROES
(Spanish and English) Cold Caller/ Appointment Setter

04/2019 - 08/2021
Technical Support Representative for HP LaserJet
SITEL PHILIPINES INC
Technical Support Representative for HP LaserJet printers, Inkjet Printers, Windows OS, MAC OS, Apple Smartphone / Upselling Cartridges, Toner, Instant Ink retention Support.

04/2018 - 04/2019
Hotel and Travel Associate/ Fashion Consultant
TRANSCOMOS ASIA PHILIPPINES
and Travel Associate/ Fashion Consultant

12/2015 - 04/2017
Technical Support Representative
Hartehanks Manila (5000-10.000 employees)
Other
Technical Support Level 1, Level 3, Subject Matter Expert, Executive Relation Department for Samsung Smartphones, Tablet, Earbuds, Dex.

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Profileimage by DarioJr Rivas I have 7 years of experience as a Technical Support Representative from ZamboangaCity I have 7 years of experience as a Technical Support Representative
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