Private Limited, Bangalore, India.
* Heading end-to-end large scale project management for entire North Americas
* Managed the entire PMO - North Americas from Bangalore project management desk
* Responsible for spear-heading multiple projects across numerous Fortune 500
companies and overall resources of 100+ including project leads, delivery managers and
solutions architects
* Efficient handling of various multi complexity deals involving sensitive customers with
several stake holders to the project and challenging deliverable with stringent timelines
* Successful track record towards timely and quality execution of high revenue projects
worth $11M across Americas in the time line of just 8 months
* Effective escalation management and solutions to ensure resolution in repetitive issues
* Ensure that program deliverable are met timely and efficiently within the SLAs
* Organize and manage cross-functional problem resolution efforts as required and
manage the entire delivery team across various competencies
* Maintain awareness of trends, business conditions and internal process and practices
impacting project/program(s)
* Identify areas of risk/opportunities and influence and implement continuous
improvements to ensure the overall positive drive throughout the project
* Develop tools and analytic to support project/program success factors
* Develop communications and presentations to ensure communication of
project/program initiatives, messages and status to appropriate stakeholders
* Make recommendations to board of global project management office and program
management office as necessary
* Manage communications with the cross-functional leaders across multiple areas and
competencies, partners globally
* Manage contents management and other communications team for necessary
communications for successful delivery and project execution across North Americas
* Managing the overall people management within the project team, delivery team,
technical expertise, Solution Architects, Implementation Specialists, Business Operations
* Led the product development and service offering team - to manage, develop, upgrade
the services for the customers' requirement based on their existing and or new
infrastructure
* Managed the project team of - solutions architects, edge content developers, technical
writers, publishers, who are the hardcore members in the service development
environment
* Aligned to the technological group leaders, as a technology solutions project manager, it
is the essence of conducting regular meetings with the product divisional heads, product
team SMEs, sales head of the divisions, portfolio leaders in order to ensure - all the
products and services are intact and aligned as per the customers' requirements and
needs
* To work closely with the Service Quote Centers across the EMC global, to understand
and determine the actual technological needs of any customers of EMC products and
services
Key Customer's - Projects Executed: Around 50+ individual Organization - customers'
projects had been managed over the years across the - Infrastructure managed services,
Service delivery, Project management, Consulting services, Infrastructure and Applications
services, Global migration operations and systems set up
To List of a few major Org/Customers with high spend portfolio to the Organization are -
AEP (American Electric Power) - Headquartered in Columbus, Ohio, AEP is one of the largest
electric utilities in the U.S., serving over 5 million customers in 11 states, which owns -
Nearly 38,000 megawatts of generating capacity - More than 40,000-miles of electricity
transmission network - the largest in the nation - More 765 kilo-volt extra-high voltage
transmission lines than all other U.S. transmission systems combined.
Managed the entire migration systems of move production infra and applications from the
current DC to the new DC for -
1. 700 Servers
2. 340 Production Applications
3. 165 Move events
4. "Like for Like" at the time of Migration for -
a. Application code
b. Applications, Middleware, Database Software
c. Operating system version
d. Server performance, Availability, or Security