SD/CRM Consultant/Project Manager

Abilities, knowledge:

- Great Knowledge of SAP processes (CRM Call Center, CRM Trade and Promotion Management, CRM Marketing, Sales Documents, SD Flows, Deliveries, Invoices, Pricing, Rebate Processing, Transportation, Intercompany Processes, Purchasing Documents, MM processes, PP processes, Output determination)

- SAP technical knowledge (OSS, LSMW, Debugging, Write specifications, Batch jobs, Creation of Requisites and Formulas, Exits, queries)

- SAP high level understanding of configuration.

- Very oriented working method in pursuit of milestones and deliverables of the project according to the plan project (ASAP methodology).

- High Experience in Consumer Goods Industry.

- Certifications in SAP: Project Implementation Methodologies, CRM Contact Center and Sales, Materials Management

- Many SAP Courses in Transportation, Warehouse Management, Inventory Management, MRP, order management, Components Technical Sales and Distribution, Quality Notifications, Foundations for Quality Management, CRM Workshops, Production

Experiences:

1) Beginning of professional career in Logistics and Production and was responsible for Production Planning and Control in a plastic injection industry.

2) After was admitted in SAP Portugal and worked as a SAP Consultant and Project Manager during seven years in CRM and Logistics area (MM, SD, QM).

3) Admission in Lactogal (IT department) in 2006 as Functional Manager responsible for monitoring CRM Project and Sales and Distribution Project. Participation in all project phases, business blueprint, realization and go-live and support.

4) Since 2011 responsible for the Team of Functional Managers in Lactogal.