Keywords
Skills
Language Skills, Training Delivery, Instructional Design, Cloud Computing, CRM software, Call Center, Salesforce.com Certified Administrator, Salesforce.com Certified, Salesforce.com, SFDC, Siebel, SAP R/3, Technical Training, Social Media Marketing, Project Planning, Customer Experience, Change Management, Train the Trainer, Force.com, German, Italian, Project Management, CRM, User Acceptance Testing, CRM Best Practice, Business Process, Train the Trainer Programs, Salesforce Training, Maximizer, End User Training, Social Media, Social Networking, User Adoption, CAFM, Apex Data Loader, Salesforce.com implementation, Siebel 7.x, Maximo, Maximizer CRM, French, Consulting, Patience, Fun, Marketing, SaaS, Training, Enterprise Software, Instructor-led Training, Analysis, Sales Operations
Project history
A quadlingual Training Manager and CRM Trainer, fluent in English, French, German and Italian. Proven experience in the analysis, design and delivery of effective, structured training programmes. Excellent people management, project management and organisational skills.
TECHNICAL CERTIFICATIONS HELD
Salesforce.com Certified Force.com Developer (Winter '14 current)
Salesforce.com Certified Sales Cloud Consultant (Winter '14 current)
Salesforce.com Certified Instructor (Administration)
Salesforce.com Certified Advanced Administrator (Winter '14 current)
Salesforce.com Certified Administrator (Winter '14 current)
Siebel 7.7 Certified Business Analyst
SAS Certified Base Programmer for SAS 9
Willing and able to learn and master new applications quickly. Experienced in managing & improving User Adoption.
TECHNICAL CERTIFICATIONS HELD
Salesforce.com Certified Force.com Developer (Winter '14 current)
Salesforce.com Certified Sales Cloud Consultant (Winter '14 current)
Salesforce.com Certified Instructor (Administration)
Salesforce.com Certified Advanced Administrator (Winter '14 current)
Salesforce.com Certified Administrator (Winter '14 current)
Siebel 7.7 Certified Business Analyst
SAS Certified Base Programmer for SAS 9
Willing and able to learn and master new applications quickly. Experienced in managing & improving User Adoption.
Local Availability
Only available for the countries
United Kingdom
Based in the UK. Willing to travel to Europe. Prefer remote work for configuration, but on-site for consultancy and training delivery.