Profileimage by Henry Willems customer- & service oriented generalist from Nijmegen Niederlande from Beuningen

Henry Willems

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Last update: 14.11.2019

customer- & service oriented generalist from Nijmegen Niederlande

Company: HPP BV
Graduation: bachelor logistics
Hourly-/Daily rates: show
Languages: German (Elementary) | English (Full Professional) | Dutch (Native or Bilingual)

Skills

Personal profile & specialism
The breadth of my work experience can serve as the link between internal operations and the technical versus commercial demands and benefits. Key strengths include the ability to meet and exceed goals / targets, a knack for connecting with people despite their position or background, proven organizational skills and strong problem-solving abilities. I have a keen client needs assessment aptitude. I have experience in operating within the tight financial disciplines imposed by ambitious budgets.
My specialism are managing people, customers & processes) :
• \'creating, organizing, managing and getting things done’ in line with the defined targets and/or KPI’s.
• managing the customer expectations and continuously optimizing the customer relationship and (managed) service in the end-to-end after sales process in a dynamic and technical environment
• initiating improvements in inter-departmental cooperation through (lean) process redesign, staff motivation and involvement in both decision-making and target-setting, clarity in communication, and easy personal inter-relations.

Project history

on request available

Time and spatial flexibility

Ruhr / Dusseldorf
125 km from Nijmegen

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