Michael Polivanov not available until 12/01/2019

Michael Polivanov

IT Service Deliver Manager | IT Architect

not available until 12/01/2019
Profileimage by Michael Polivanov IT Service Deliver Manager | IT Architect from Wien
  • 1160 Wien Freelancer in
  • Graduation: Business Administration
  • Hourly-/Daily rates: not provided
    Negotiable
  • Languages: German (Full Professional) | English (Full Professional) | Russian (Native or Bilingual)
  • Last update: 08.10.2019
KEYWORDS
PROFILE PICTURE
Profileimage by Michael Polivanov IT Service Deliver Manager | IT Architect from Wien
ATTACHMENTS
Ausbildung | Study
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Zertifikate | Certificates
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SKILLS
WHAT I OFFER
  • Experienced and result-oriented personality with high affinity to connect business and IT
  • 20 years of professional IT experience, mainly in project, service and application management in banking and financial sector
  • Customer oriented service delivery management
  • Well-structured communication between business departments, software development and IT operations
  • Problem management in complex IT environments
BUSINESS STACK
  • IT budget management and cost optimisation (run / change)
  • Design and negotiation of service level agreements (SLAs)
  • IT service design and architecture
  • IT service management
  • IT outsourcing
  • Steering of IT service providers
  • Business Continuity Management
  • Process design
  • Requirements engineering
TECHNOLOGY AND IT STACK
  • Front and backend systems frameworks and application servers (Tomcat, Weblogic)
  • Heterogenous IT environments (Windows, Linux, Solaris)
  • Data center operations
  • Experince with cloud services (AWS)
  • ITSM solutions (Jira, Confluence, Request Tracker)
  • IT monitoring and services management systems expert (Business Service Monitoring, end-2-end monitoring, Icinga, Nagios)
  • Consolidation and integration of IT environments
  • Automation of IT processes
  • Knowledge of financial messaging protocols (FIX, SWIFT, MQ)
  • Design, operations and optimization of Oracle, Postgres and MySQL databases
  • Experience with enterprise backup und storage solutions (SAN, NAS)
  • Scripting languages (Perl, Shell, Powershell) and Oracle PL/SQL
  • PHP development and PHP frameworks (Laravel)
REFERENCES
  • 12/2017 - 09/2019

    • Volksbank Wien AG
    • 1000-5000 employees
    • Banks and financial services
  • Service manager | Project manager
  • Establishing new business services catalogue
    Negotiation of related SLAs
    Deifnition of service KPIs in collboration with bank business units
    Solution management for digitalisation services

  • 07/2016 - 11/2017

    • Erste Group IT
    • 1000-5000 employees
    • Banks and financial services
  • Lead service manager
  • Solution management team lead
    Solution management of various bank compliance solutions (anti money laundry, capital markert compliance)
    Design of IT architecture

  • 09/2015 - 06/2016

    • Erste Group IT
    • 1000-5000 employees
    • Banks and financial services
  • Project manager | IT architect
  • Project lead for implementation of application monitoring for Treasury division
    Training of solutions managers 
    Design of IT monitoring dashboard for business

  • 07/2013 - 08/2015

    • sIT Solutions AT Spardat GmbH
    • 1000-5000 employees
    • Internet and Information Technology
  • Calypso solution analyst
  • Solution management and business analysis for Calypso front-to-back application
    Development of regression testing framework using open source solutions based on business needs

  • 07/2010 - 06/2013

    • sIT Solutions AT Spardat GmbH
    • 1000-5000 employees
    • Internet and Information Technology
  • Project manager | Systems designer
  • Project lead for implementation of division-wide enterprise IT monitoring framework
    Design and implementation of customer IT architecture 
    Coordination of projects and operations in applications and database management department

  • 05/2008 - 06/2010

    • iT AUSTRIA GmbH
    • 500-1000 employees
    • Internet and Information Technology
  • IT architect
  • Integration and consolidation of sourced IT services of an online brokerage company
    Design and implementation of IT service management processes
    Technical design and implementation of replacement back office banking solution

  • 02/2002 - 04/2008

    • ecetra e-Finance AG
    • 50-250 employees
    • Banks and financial services
  • Systems engineer
  • Data center operations of an online brokerage company
    Application management for trading systems, back office systems and financial portals
    Development and implementation of sophisticated monitoring and reporting solution
    Implementation of ITIL and project management application used for project, issue and problem tracking
    Design and development of a document management solution
    Development of tools for IT operations and business departments
    Automation of software and package deployment
    Linux and Solaris systems management
    Database and storage management

  • 03/2001 - 04/2002

    • G-Zone IT
    • 10-50 employees
    • Internet and Information Technology
  • IT consultant
  • Design and implementation of IT infrastructure for the first IT gaming cafe in Vienna 
    Development of custom web applications and web design 
    Security and system management

  • 08/1998 - 02/2001

    • init.at GmbH
    • < 10 employees
    • Internet and Information Technology
  • Unix systems engineer
  • Installation and management of Linux and Windows systems and high availability clusters
    Development and configuration of self-developed firewall solution

TIME AND SPATIAL FLEXIBILITY
Mainly Austria, other regions are negotiable
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