Keywords
Skills
• Team Work, • Adapt in Multi Cultural environments, • Good communication, • Eager to Learn, • Available, • Self Motivated and tenacious, • Flexible, • Sense of organization, • Experience in team projects, • Word, • Excel, • Power Point, • Photoshop, • Illustrator, • Freehand, • Premiere, • Flash, • Dreamweaver, • SAP, • Siebel, ALM, HP Quality Center, Android, iOS, End to End Testing, Functional Testing
Project history
ZON OPTIMUS
Suporte a clientes
08.2012 - today
. Technical Support (First Line technical support)
. Technical Troubleshooting
. Sales
MEO Telecomunicacões
Customer Support Agent
10.2011 - 08.2012
• Schedule the service Installation at customer house
• Support and Trouble shoot the Customer issues
MMC - Madeira Medical Center
Medical Administrative Assistant
02.2010 - 06.2010
• Welcome and Helping the patients
• Introducing exams results on data base system
MMC - Madeira Medical Center
Customer Support
02.2009 - 02.2010
• Receive Calls
• Schedule Exams and Medical Analyses
Vodafone
Sales Assistant
01.2009 - 03.2009
• Meetings with costumers
• Introducing new services and products
• Billing Analyses with Customers
• Find the best solution for the company
TMN
Shop Sales Assistant
08.2007 - 01.2009
• Assisting customers to find the correct service/ product
• Clarifying doubts
• Deal with Customer Complaints
NSFarma
Sales Assistant
05.2007 - 08.2007
• Meetings with Medical Staff
• Meeting with Pharmacy responsible
• Selling Medicines, vitamins and similar products
• Introduce new products to the market
Suporte a clientes
08.2012 - today
. Technical Support (First Line technical support)
. Technical Troubleshooting
. Sales
MEO Telecomunicacões
Customer Support Agent
10.2011 - 08.2012
• Schedule the service Installation at customer house
• Support and Trouble shoot the Customer issues
MMC - Madeira Medical Center
Medical Administrative Assistant
02.2010 - 06.2010
• Welcome and Helping the patients
• Introducing exams results on data base system
MMC - Madeira Medical Center
Customer Support
02.2009 - 02.2010
• Receive Calls
• Schedule Exams and Medical Analyses
Vodafone
Sales Assistant
01.2009 - 03.2009
• Meetings with costumers
• Introducing new services and products
• Billing Analyses with Customers
• Find the best solution for the company
TMN
Shop Sales Assistant
08.2007 - 01.2009
• Assisting customers to find the correct service/ product
• Clarifying doubts
• Deal with Customer Complaints
NSFarma
Sales Assistant
05.2007 - 08.2007
• Meetings with Medical Staff
• Meeting with Pharmacy responsible
• Selling Medicines, vitamins and similar products
• Introduce new products to the market
Local Availability
Open to travel worldwide
November