Skills
Project Management
Leading Change
IT Enabled Business Transformation
IT Strategy Development
Program Management Office
Project Portfolio Management
Application Management
Service Management
Outsourcing
Operational Management
Leading Change
IT Enabled Business Transformation
IT Strategy Development
Program Management Office
Project Portfolio Management
Application Management
Service Management
Outsourcing
Operational Management
Project history
Genchi Solutions, Leuven – Transformation leader - 10.2014 – Current
Supporting customers with the definition and delivery of innovative transformation projects.
Implementation projects:
SAS Institute, Tervuren - Account Manager - 07.2013 – 09.2014
Account Manager for SAS key accounts.
SAS Institute, Tervuren - Consulting Manager - 01.2012 – 06.2013
Part of SAS professional services management team and responsible for consulting sales and SAS enabled transformation management.
Manager of SAS analytics, risk and fraud teams.
Ctac, Wommelgem - Operations Process Manager - 09.2007 – 02.2012
Part of Ctac’s management team and responsible for the service and delivery processes.
Service Manager for customers using Ctac’s SAP application and infrastructure management services.
Project Portfolio Manager and Project Management coach for Ctac project managers.
Successfully conducted post-merger integration of Smart Solutions into Ctac Powerhouse.
Retooled and refocused a team of 25 consultants to key SAP Netweaver technologies and service offerings.
Implementation projects:
Sony eSolutions, Zaventem - General Manager - 05.2005 – 08.2007
Transformation leader for European B2C, B2B and B2E solutions based on Java, LAMP, open source and SAP CRM technologies.
Responsible for e-Solutions governance, processes, methods and tools.
People manager of the e-Solutions consultancy teams in Europe, Istanbul and India.
Pioneered outsourcing of marketing business processes and established an off-shore team delivering business services to European marketing departments and sales companies.
Sony Europe, Zaventem – European PMO Manager - 01.2004 – 04.2005
Part of Sony’s Information Systems Europe management team and transformation leader for the definition and implementation of a new European IS governance and operating model focussing on cost reduction and improving delivery to promise.
People manager of a team of project managers and PMO officers.
Responsible for the project portfolio and delivery methodology and tools.
Sony Europe, Zaventem – Application Manager - 06.2003 – 12.2003
Application management of the European marketing applications for customer intelligence and product information management based on technologies such as MS SQL Server, SAP ERP and CRM, LAMP, Trigo Product Information Management (now part of IBM suite).
People manager of a team of 10 people.
Ernst & Young (Cap Gemini), Diegem – Senior Manager - 06.1997 – 05.2003
Transformation leader and lead consultant on customer projects with focus on Business & Information Strategy and Transformation.
Implementation Projects:
Fidea, Antwerp – Methodology Coordinator - 05.1996 – 05.1997
Responsible and coach for IT development methodology and case tools.
KBC, Leuven – IT Practitioner - 07.1991 – 04.1996
Project Manager, Analyst and Developer within the ICT division of KBC insurances.
Supporting customers with the definition and delivery of innovative transformation projects.
Implementation projects:
- Material Converter Company (10.2014 - Current): Project Manager SAP ERP roll-out
SAS Institute, Tervuren - Account Manager - 07.2013 – 09.2014
Account Manager for SAS key accounts.
SAS Institute, Tervuren - Consulting Manager - 01.2012 – 06.2013
Part of SAS professional services management team and responsible for consulting sales and SAS enabled transformation management.
Manager of SAS analytics, risk and fraud teams.
Ctac, Wommelgem - Operations Process Manager - 09.2007 – 02.2012
Part of Ctac’s management team and responsible for the service and delivery processes.
Service Manager for customers using Ctac’s SAP application and infrastructure management services.
Project Portfolio Manager and Project Management coach for Ctac project managers.
Successfully conducted post-merger integration of Smart Solutions into Ctac Powerhouse.
Retooled and refocused a team of 25 consultants to key SAP Netweaver technologies and service offerings.
Implementation projects:
- ABB (06.2011 - 02.2012): Project Manager SAP Production Planning best practice implementation for Turbo division
- UCB (02.2010 - 07.2010): Project Manager SAP ERP Roll-out within UCB France
- Telindus (02.2009 - 11.2009): Development manager SAP Netweaver components for the implementation of an end-to-end new front and backoffice application based on SAP technology
- Marlux (10.2008 - 03.2009): Delivery manager for the implementation of Plant Maintenance processes using SAP technology
- Vandeputte Safety (05.2008 - 03.2009): Development manager SAP Netweaver components for the implementation of an end-to-end new front and backoffice application based on SAP technology
- Sumitomo (05.2008 - 05.2011): Project manager Supply Chain management implementation using SAP technology
- Tessenderlo Group (04.2008 – 03.2009): Project manager for the implementation of Ctac’s vendor invoice solution in Tessenderlo International’s Financial Shared Service Center
- PCE (02.2009 - 06.2009): Project Manager for the analysis and design of an engineer-to-order web based configurator for the fabricating business
- Mammoet (01.2008 – 04.2008): Delivery Manager for the implementation of Ctac’s vendor invoice solution using SAP and Kofax technology
- Sony Service Center (09.2007-12.2007): Project Manager for the selection of a customer contact center solution
Sony eSolutions, Zaventem - General Manager - 05.2005 – 08.2007
Transformation leader for European B2C, B2B and B2E solutions based on Java, LAMP, open source and SAP CRM technologies.
Responsible for e-Solutions governance, processes, methods and tools.
People manager of the e-Solutions consultancy teams in Europe, Istanbul and India.
Pioneered outsourcing of marketing business processes and established an off-shore team delivering business services to European marketing departments and sales companies.
Sony Europe, Zaventem – European PMO Manager - 01.2004 – 04.2005
Part of Sony’s Information Systems Europe management team and transformation leader for the definition and implementation of a new European IS governance and operating model focussing on cost reduction and improving delivery to promise.
People manager of a team of project managers and PMO officers.
Responsible for the project portfolio and delivery methodology and tools.
Sony Europe, Zaventem – Application Manager - 06.2003 – 12.2003
Application management of the European marketing applications for customer intelligence and product information management based on technologies such as MS SQL Server, SAP ERP and CRM, LAMP, Trigo Product Information Management (now part of IBM suite).
People manager of a team of 10 people.
Ernst & Young (Cap Gemini), Diegem – Senior Manager - 06.1997 – 05.2003
Transformation leader and lead consultant on customer projects with focus on Business & Information Strategy and Transformation.
Implementation Projects:
- ArcelorMittal (01.2003 - 05.2003): Project Manager and lead consultant for the development of the business & information strategy within the Stainless steel sector
- KBC (11.2002 - 01.2003): Project manager for an ICT audit based on Cobit
- Vinçotte (05.1999 - 09.2002): Program Manager during the selection and implementation of SAP ERP and java based Mobile solution for field engineers
- Agfa (07.2001 - 03.2002): Lead consultant for the implementation of ITIL Service Level Management
- Ministerie van ambtenarenzaken (03.1999 - 07.1999): Project manager business continuity & testing
- Mastercard Europe (07.1997 - 05.1999): Program Manager for the transformation program from magnetic to chip based payment cards
Fidea, Antwerp – Methodology Coordinator - 05.1996 – 05.1997
Responsible and coach for IT development methodology and case tools.
KBC, Leuven – IT Practitioner - 07.1991 – 04.1996
Project Manager, Analyst and Developer within the ICT division of KBC insurances.
Local Availability
Only available in these countries:
Belgium
3-4 days/week
Europe
Europe
