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Thiago dos Santos de Oliveira

available

Last update: 17.10.2016

Test analyst

Graduation: not provided
Hourly-/Daily rates: show
Languages: English (Full Professional) | Portuguese (Native or Bilingual) | Spanish (Elementary)

Keywords

SQL Databases Servicio al Cliente

Skills

Manual tests;
Reports;
SQL;
Customer support

Project history

 
July 2009 to February 2012 and February 2014 to April 2015
Betha Sistemas LTDA.
Development of software for public agencies.
Test Analyst.

·            Test web applications (JAVA) and webservices (SOAPUI), analyzing the requirements defined by the team. Find possible impacts in alterations or new features, approve the system documentation and define the estimated time for tests in each project;
·            Write test plans;
·            Train new employees;
·            Black box tests to ensure the software quality, usability and living the users experience;
·            Prepare SQL commands to validate the date showed by the system, reports, graphics and files exported;
·            Report bugs by the internal system;
·            Make documents for users (manuals and news).
·            Plan and execute regressions tests;
·            Work close to the developers and analysts get the best solutions for the clients.
 
August 2012 to February 2014.
Hospital Materno Infantil Santa Catarina.
Hospital and health.
Customer support

·           Help the users to use the system (Philips Tasy);
·           Write projects to implements new sectors of the hospital;
·           Train new system users;
·           Organize the queue of users requests with the SLA management;
·           Prepare SQL commands to validate the date showed by the system, reports, graphics and files exported;
·           Develop new reports to help all users;
·           Report bugs to the Philips support;
·           Make documents for users (manuals and news).
·           Execute regressions tests after new updates;
·           Network support (switches and structure cables) and computers (hardware/software/operation systems maintenance).

Local Availability

Only available in these countries: Ireland
Europe
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