Keywords
Skills
Over 18 years experience with implementing/improving service management processes and tooling. Good knowledge about infrastructure components. Experience with Agile/Scrum. Contract/vendor management. Multi vendor SLA management experience. Good communicator.
Project history
Current position to 2000:
ING bank, service manager, servicedesk manager, vendor management, project manager
ABN AMRO bank, Different positions: Servicelevel manager, project manager, process consultant.
KLM: Overall process manager/owner, process consultant, manager crashteam
Essent: project manager front- and backend implementation
ING facility management: 2nd and 3rd line support
Local Availability
Only available in these countries:
Netherlands
Travel is not a problem, willing to travel in Europe and stay outside Europe.
