Carly Cordes available

Carly Cordes

Front-end Website / Wordpress Developer

Profileimage by Carly Cordes Front-end Website / Wordpress Developer from
  • Freelancer in
  • Graduation: Associate of Science - AS Computer Science
  • Hourly-/Daily rates: 25 $/hour
  • Languages: English (Native or Bilingual)
  • Last update: 20.12.2017
Profileimage by Carly Cordes Front-end Website / Wordpress Developer from

WordPress Implementation/Customization
Photoshop/Print/Graphic/Web Design
Computer Networking
PC/Mac Troubleshooting

June 2014 - Current
Copper – McKinney, TX
Support Representative / Wordpress Developer
Currently supporting the web-based Project Management Software product, Copper. I respond to info@ email inquiries, log support requests in their Zendesk website, as well as triage requests to their proper department.
  • Schedule and Host Application Demos
  • Answer E-mails & deliver service and support to end-users
  • Identify issues per Client specifications and assign to developers
  • Make scheduled call backs to customers where necessary
  • Redirect problems to appropriate resource
  • Design & Code Front-end of Website using Wordpress
  • Regular updates to website
  • Diagnose and resolve software issues
  • Create documentation and video tutorials for community

January 2015 - Current
Freelance – Bend, OR
Web Developer/Consultant
Currently working on multiple ventures by providing front-end/back-end programming, as well as training and support for their respective products. Work routinely with new clients developing and defining the projects in a full software cycle approach including project budget, schedule, and execution.
  • Develop and implement training material for
  • Successfully obtain new contracts for work and complete the work exceeding expectations and meeting deadlines.
  • Custom CMS development including WordPress
  • Work daily with jQuery, HTML/CSS, Media Queries, JavaScript, PHP
  • Knowledge and implementation of Google Analytics, Google Webmaster, and basic SEO principles

January 2014 - January 2015
Odesk Corporate - Remote
Client Support Expert
Odesk is a global online work platform where businesses and independent professionals connect and collaborate remotely. As an Odesk representative, I handled customer inquiries, complaints, billing questions and payment extension/service requests. Managed incoming calls, located resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions.
  • Provided client support and technical issue resolution via phone, e-mail and web
  • Built rapport and evoked problem details from non-technical and technical customers
  • Interacted effectively with customers and internal developers
  • Assisted in generating training materials and customer facing documentation.

March 2010 - January 2012
Escalate Media LP
Jr. Software Engineer and Escalate are leading online advertising companies encompassing a number of owned and operated websites, an online advertising network and an affiliate network. Worked remotely on a team of 3 developers, coordinating with a project manager to coordinate projects and deadlines. Developed, deployed, maintained and updated client websites, as well as administrated multiple vBulletin based forums.
  • Responsible for the design, coding and testing of technical solutions in websites with large client base
  • Front-end coding for websites using HTML/CSS/jQuery
  • Integrated WordPress and coded themes, created and re-designed WordPress themes
  • Worked with standard systems development lifecycle processes and applied methodology effectively on client engagements
  • Updated and maintained company and client websites and vBulletin forums

Website Work:
April 2004 - October 2005
Cascade Motosports - Bend, OR
E-Media Manager
Built and maintained company website using CSS, HTML and vBulletin CMS. Also managed cash transactions via eBay, eBay stores and PayPal.
October 2002 - January 2005
Sweeney’s Workensport - Bend, OR
E-Media Website Maintenance
Duties included maintaining the company’s website using HTML/CSS code, as well as building and managing the online store and sales e-commerce aspect.

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