Keywords
Skills
Senior Solution Manager Consultant with 9 years of experience in SAP Solution Manager ALM Topics.
# Project Management / Business Process Management
SAP IT PPM
SAP Activate Methodology
Process Management
Requirement Management
# IT Service Management (ITSM)
Incident Management
Problem Management
Service Request Management
Requirement Management
# Change Control Management
Release Management
Change Request Management (ChaRM)
Retrofit
Cross-System Object Lock (CSOL)
Downgrade Protection (DGP)
Quality Gate Management (QGM)
CTS/CTS+ and cCTS
# General Topics
- Designing the SAP Solution Manager System Landscape
- Maintaining SLD and LMDB as Data Sources for SAP Solution Manager
- Performing the Managed Systems Setup
- Configuration of SAP Solution Manager
- Operations of SAP Solution Manager
- Maintaining SAP Security and Authorization Roles
Project involvement in the biggest SAP customers in Latin America and Australia.
SAP Trainings and Certifications:
- SM100 - SAP Solution Manager Operations and Configuration
- SM150 - SAP Solution Manager: Service Desk
- SM200 - SAP Solution Manager: Change Request Management
- E2E100 - Root Cause Analysis
- E2E200 - Change Control Management
- YPM100 - Focused Build Coach
- Linux Professional Institute (LPCI-1)
- ITIL v3
# Project Management / Business Process Management
SAP IT PPM
SAP Activate Methodology
Process Management
Requirement Management
# IT Service Management (ITSM)
Incident Management
Problem Management
Service Request Management
Requirement Management
# Change Control Management
Release Management
Change Request Management (ChaRM)
Retrofit
Cross-System Object Lock (CSOL)
Downgrade Protection (DGP)
Quality Gate Management (QGM)
CTS/CTS+ and cCTS
# General Topics
- Designing the SAP Solution Manager System Landscape
- Maintaining SLD and LMDB as Data Sources for SAP Solution Manager
- Performing the Managed Systems Setup
- Configuration of SAP Solution Manager
- Operations of SAP Solution Manager
- Maintaining SAP Security and Authorization Roles
Project involvement in the biggest SAP customers in Latin America and Australia.
SAP Trainings and Certifications:
- SM100 - SAP Solution Manager Operations and Configuration
- SM150 - SAP Solution Manager: Service Desk
- SM200 - SAP Solution Manager: Change Request Management
- E2E100 - Root Cause Analysis
- E2E200 - Change Control Management
- YPM100 - Focused Build Coach
- Linux Professional Institute (LPCI-1)
- ITIL v3
Project history
SAP Solution Manager 7.2 ChaRM + ITSM – Upgrade Project @ IRB Brasil RE
SAP Solution Manager 7.2 ChaRM – Implementation Project @ Bradesco Seguros
SAP Solution Manager 7.2 ChaRM – Upgrade Project @ Banco de Galicia
SAP Solution Manager 7.2 ChaRM – Upgrade Project @ YPF
SAP Solution Manager 7.2 ChaRM – Implementation Project @ Honda
SAP Solution Manager 7.2 ChaRM – Upgrade Project @ EGO Pharmaceuticals
SAP Solution Manager 7.2 ITSM – Upgrade Project @ OK TEDI Mining Limited
SAP Solution Manager 7.2 ChaRM – Upgrade Project @ Zespri International Limited
SAP Solution Manager 7.2 ChaRM + CCTS – Implementation Project @ Queensland Shared Services
SAP Solution Manager 7.2 ChaRM + Flex – Implementation Project @ WesTrac: Cat Equipment
SAP Solution Manager 7.1 ITSM – Implementation Project @ Companhia de Eletricidade do Estado da Bahia – COELBA
SAP Solution Manager 7.1 ChaRM + ITSM - Implementation Project @ IRB Brasil RE
SAP Solution Manager 7.1 ChaRM + Flex + Retrofit (triple landscape) – Implementation Project @ Banco de Galicia
SAP Solution Manager 7.1 ChaRM + Retrofit (dual landscape) – Implementation Project @ Cementos Argos
SAP Solution Manager 7.1 ChaRM + Retrofit (dual landscape) – Implementation Project @ Banco Compartamos
SAP Solution Manager 7.1 ChaRM + Retrofit (dual landscape) – Implementation Project @ YPF
SAP Solution Manager 7.1 ChaRM + Flex + Retrofit (dual landscape) + Custom Developments – Implementation Project @ Tenaris
SAP Solution Manager 7.1 ChaRM – Custom Development Project @ Petrobras
SAP Solution Manager 7.1 ChaRM – Implementation Project @ Banco do Brasil
SAP Solution Manager 7.1 ChaRM – Implementation Project @ Celulosa Arauco
SAP Solution Manager 7.1 ChaRM – Implementation Project @ Mexichem
SAP Solution Manager 7.0 ChaRM – Upgrade Project @ BRF Basil
SAP Solution Manager 7.2 ChaRM – Implementation Project @ Bradesco Seguros
SAP Solution Manager 7.2 ChaRM – Upgrade Project @ Banco de Galicia
SAP Solution Manager 7.2 ChaRM – Upgrade Project @ YPF
SAP Solution Manager 7.2 ChaRM – Implementation Project @ Honda
SAP Solution Manager 7.2 ChaRM – Upgrade Project @ EGO Pharmaceuticals
SAP Solution Manager 7.2 ITSM – Upgrade Project @ OK TEDI Mining Limited
SAP Solution Manager 7.2 ChaRM – Upgrade Project @ Zespri International Limited
SAP Solution Manager 7.2 ChaRM + CCTS – Implementation Project @ Queensland Shared Services
SAP Solution Manager 7.2 ChaRM + Flex – Implementation Project @ WesTrac: Cat Equipment
SAP Solution Manager 7.1 ITSM – Implementation Project @ Companhia de Eletricidade do Estado da Bahia – COELBA
SAP Solution Manager 7.1 ChaRM + ITSM - Implementation Project @ IRB Brasil RE
SAP Solution Manager 7.1 ChaRM + Flex + Retrofit (triple landscape) – Implementation Project @ Banco de Galicia
SAP Solution Manager 7.1 ChaRM + Retrofit (dual landscape) – Implementation Project @ Cementos Argos
SAP Solution Manager 7.1 ChaRM + Retrofit (dual landscape) – Implementation Project @ Banco Compartamos
SAP Solution Manager 7.1 ChaRM + Retrofit (dual landscape) – Implementation Project @ YPF
SAP Solution Manager 7.1 ChaRM + Flex + Retrofit (dual landscape) + Custom Developments – Implementation Project @ Tenaris
SAP Solution Manager 7.1 ChaRM – Custom Development Project @ Petrobras
SAP Solution Manager 7.1 ChaRM – Implementation Project @ Banco do Brasil
SAP Solution Manager 7.1 ChaRM – Implementation Project @ Celulosa Arauco
SAP Solution Manager 7.1 ChaRM – Implementation Project @ Mexichem
SAP Solution Manager 7.0 ChaRM – Upgrade Project @ BRF Basil
Local Availability
Only available in these countries:
Brazil
Remote only