Keywords
Skills
o PROJECT MANAGEMENT
? Multi-skilled project management (web – infrastructure – application – managed services)
? Implementation of the method (ITIL) and teams
? Development and management of crisis plans
? Evaluation and risk coverage
? Set up new organizations et deliveries
o PEOPLE MANAGEMENT
? Team Management: Administrative, Sales and Operations
? Management of 100 persons
? Implementation of business processes
? Adhesion and mobilization of the business project
o CORPORATE STRATEGY
? Alignment of offers with market needs
? Implementation of services performance indicators and improvement plans
? Reporting at group level
? Budgets preparation
? Implementation of the business plan
? Multi-skilled project management (web – infrastructure – application – managed services)
? Implementation of the method (ITIL) and teams
? Development and management of crisis plans
? Evaluation and risk coverage
? Set up new organizations et deliveries
o PEOPLE MANAGEMENT
? Team Management: Administrative, Sales and Operations
? Management of 100 persons
? Implementation of business processes
? Adhesion and mobilization of the business project
o CORPORATE STRATEGY
? Alignment of offers with market needs
? Implementation of services performance indicators and improvement plans
? Reporting at group level
? Budgets preparation
? Implementation of the business plan
Project history
Since 08/2015 Jet’Web | Freelance Operation Manager
Objectives and results achieved:
? Sales and marketing strategy
? Positive results in the first year and 5 new services launched
Tools:
? MS Project, Prestashop, Wordpress, PHP, HTML, Photoshop, Pack Office, JIRA, Google APIs, publicités Facebook, Google Webmaster Tools, Travis
Completed tasks:
? Sales and marketing strategy
? Daily management, development and follow-up of the P&L
? Monitoring of projects :
o Web projects: Prestashop, Wordpress, html, PL/SQL, Photoshop…
o Define scope of work
? Planning
06/2013 – 07/2015 Vision IT Group Lux | Managing Director
Objectives and results achieved:
? Digital transformation process industrialization for the business activities of the group (CRM).
Tools:
? MS Project, Pack Office
Completed tasks:
? Executive Committee of the PSF of approximately 100 employees company
? Daily management, development and follow-up of the P & L
? Sales and marketing strategy
? Implementation and follow-up of the KPI (technical and financial)
12/2011 – 05/2013 Vision IT Group Lux |Operation Manager
Objectives and results achieved:
? Transformation of the activity into service centers
? Opening of two Infrastructure and Development Service Centers
? Management of various infrastructure projects and applications:
o Implementation of a SCOM supervision infrastructure
o Management of a TMA and outsourcing in managed services mode
Tools:
? MS Project, Unix, Windows, Java, IBM Websphere, ITIL, JIRA, SCOM
Completed tasks:
? Planning and people management
? Project management (infrastructure – application – managed services)
? Standardization and industrialization of the project methodology
? Guarantor of the application of methodology and standard in the implementation of project
? Implementation and follow-up of the KPI (incident, change, release management …
03-2010 – 11/2011 IRIS Financial PSF Lux | Services Delivery Manager
Objectives and results achieved:
? Reorganization of the development platforms and implementation of production follow-up, improvement of the delivery efficiency of 80%
? Implementation of a Third Party Application Management (1200 days / man)
Tools:
? MS Project, Unix, Windows, Java, IBM Websphere, .NET, ITIL, JIRA
Completed tasks:
? Management of technical teams (approx. 25) and Head of projects (3)
? Standardisation and industrialisation of the project methodology
? Drafting of technical and commercial offers
? Support to business in the sales cycle
? Guarantor of the application of methodology and standard in the implementation of project
? Piloting of the course of integration of newcomers within the team
? Competency management: identification of training needs, evolution of the collaborator
? Identification of individual project managers and consultants goals
05-2006 – 03/2010 Sogeti PSF Lux | Technology Services Manager
Objectives and results achieved:
? Service Desk implementation
? Multi-project management
Tools:
? MS Project, MS Windows, ITIL, Peregrine
Completed tasks:
? Several teams made of 50 employees management
? Project management in variable scope in the areas of IT infrastructure
? Standardization and industrialization of service offerings
? Drafting of technical and commercial offers
? Support to business in the sales cycle
? Be guarantor of the application of the methodology and standard in the implementation of project
? Piloting of the course of integration of newcomers within the team
? Competency management: identification of training needs, evolution of the collaborator
? Identification of individual project managers and consultants goals
? Organization of technology watch
12/2002 – 04/2006 AJILON IT Consulting | Operation Manager
Objectives and results achieved:
? Project management in accordance with ITIL standards
Tools:
? Ms Project, UNIX, HP Openview, Oracle, Normes ITIL, Qualiparc, Peregrine
Completed tasks:
? Several teams made of 20 employees management
? Project management in variable scope in the areas of IT infrastructure and managed services
? Standardization and industrialization of service offerings
? Drafting of technical and commercial offers
o Support to business in the sales cycle
02/2001 – 11/2002 Arinso Lux | SAP System administrator
Tools:
? MS Project, UNIX, Oracle, SAP R/3
Completed tasks:
? SAP Project Management (Optimisation, integration and migration)
? Consulting SAP HR module
12/1998 – 01/2001 Infeurope S.A. Lux | System administrator and e-commerce manager
Tools:
? MS Project, PL/SQL, Intershop 3, Javascript
Completed tasks:
? E-commerce presales e-commerce
? Project management and integration of e-ecommerce website based on Intershop 3
? System administration (solaris 7 – NT 4.0)
? Firewall administration (Firewall 1 Checkpoint)
07/1997 – 11/1998 CITech Lux | System Analyst
Completed tasks:
? Integration and business analyse for facilities management software implementation
? CAD with Microstation 95 (Bentley)
? VISUAL Basic development
Objectives and results achieved:
? Sales and marketing strategy
? Positive results in the first year and 5 new services launched
Tools:
? MS Project, Prestashop, Wordpress, PHP, HTML, Photoshop, Pack Office, JIRA, Google APIs, publicités Facebook, Google Webmaster Tools, Travis
Completed tasks:
? Sales and marketing strategy
? Daily management, development and follow-up of the P&L
? Monitoring of projects :
o Web projects: Prestashop, Wordpress, html, PL/SQL, Photoshop…
o Define scope of work
? Planning
06/2013 – 07/2015 Vision IT Group Lux | Managing Director
Objectives and results achieved:
? Digital transformation process industrialization for the business activities of the group (CRM).
Tools:
? MS Project, Pack Office
Completed tasks:
? Executive Committee of the PSF of approximately 100 employees company
? Daily management, development and follow-up of the P & L
? Sales and marketing strategy
? Implementation and follow-up of the KPI (technical and financial)
12/2011 – 05/2013 Vision IT Group Lux |Operation Manager
Objectives and results achieved:
? Transformation of the activity into service centers
? Opening of two Infrastructure and Development Service Centers
? Management of various infrastructure projects and applications:
o Implementation of a SCOM supervision infrastructure
o Management of a TMA and outsourcing in managed services mode
Tools:
? MS Project, Unix, Windows, Java, IBM Websphere, ITIL, JIRA, SCOM
Completed tasks:
? Planning and people management
? Project management (infrastructure – application – managed services)
? Standardization and industrialization of the project methodology
? Guarantor of the application of methodology and standard in the implementation of project
? Implementation and follow-up of the KPI (incident, change, release management …
03-2010 – 11/2011 IRIS Financial PSF Lux | Services Delivery Manager
Objectives and results achieved:
? Reorganization of the development platforms and implementation of production follow-up, improvement of the delivery efficiency of 80%
? Implementation of a Third Party Application Management (1200 days / man)
Tools:
? MS Project, Unix, Windows, Java, IBM Websphere, .NET, ITIL, JIRA
Completed tasks:
? Management of technical teams (approx. 25) and Head of projects (3)
? Standardisation and industrialisation of the project methodology
? Drafting of technical and commercial offers
? Support to business in the sales cycle
? Guarantor of the application of methodology and standard in the implementation of project
? Piloting of the course of integration of newcomers within the team
? Competency management: identification of training needs, evolution of the collaborator
? Identification of individual project managers and consultants goals
05-2006 – 03/2010 Sogeti PSF Lux | Technology Services Manager
Objectives and results achieved:
? Service Desk implementation
? Multi-project management
Tools:
? MS Project, MS Windows, ITIL, Peregrine
Completed tasks:
? Several teams made of 50 employees management
? Project management in variable scope in the areas of IT infrastructure
? Standardization and industrialization of service offerings
? Drafting of technical and commercial offers
? Support to business in the sales cycle
? Be guarantor of the application of the methodology and standard in the implementation of project
? Piloting of the course of integration of newcomers within the team
? Competency management: identification of training needs, evolution of the collaborator
? Identification of individual project managers and consultants goals
? Organization of technology watch
12/2002 – 04/2006 AJILON IT Consulting | Operation Manager
Objectives and results achieved:
? Project management in accordance with ITIL standards
Tools:
? Ms Project, UNIX, HP Openview, Oracle, Normes ITIL, Qualiparc, Peregrine
Completed tasks:
? Several teams made of 20 employees management
? Project management in variable scope in the areas of IT infrastructure and managed services
? Standardization and industrialization of service offerings
? Drafting of technical and commercial offers
o Support to business in the sales cycle
02/2001 – 11/2002 Arinso Lux | SAP System administrator
Tools:
? MS Project, UNIX, Oracle, SAP R/3
Completed tasks:
? SAP Project Management (Optimisation, integration and migration)
? Consulting SAP HR module
12/1998 – 01/2001 Infeurope S.A. Lux | System administrator and e-commerce manager
Tools:
? MS Project, PL/SQL, Intershop 3, Javascript
Completed tasks:
? E-commerce presales e-commerce
? Project management and integration of e-ecommerce website based on Intershop 3
? System administration (solaris 7 – NT 4.0)
? Firewall administration (Firewall 1 Checkpoint)
07/1997 – 11/1998 CITech Lux | System Analyst
Completed tasks:
? Integration and business analyse for facilities management software implementation
? CAD with Microstation 95 (Bentley)
? VISUAL Basic development
Local Availability
Only available in these countries:
France
