? A proficient software professional with 7+ years of experience on HP QC/ALM ( QC 10, ALM 11 - 12.53) Admin and Microsoft TFS 2013/2017 Admin. ? Expertise in HP QC/ALM/PC, Microsoft TFS Administration, Server Installation and Pre/Post Installation validation, Project & Workflow customization. Customizing QC/ALM/PC/TFS according to Client Requirements, and maintain QC/ALM/TFS for the entire project. ? Experienced in customizing, standardizing and migrating HP ALM/ HP QC/ HP PC projects from one version to another. Has in-depth knowledge of HP ALM and HP PC Site Admin activities. ? Completed 600+ project migrations from HP QC 9.2 and HP QC 10.0 to HP ALM 11.52 and then to HP ALM 12.53. ? Supported 7000+ users regarding their technical issues and resolutions. ? Proficient in Dashboard and SSRS reports using SQL Queries & Automated Excel Reports. ? Proficient in SQL Queries, Metrics Reporting and VB Script. ? Proficient in providing QC/ALM Admin Trainings or courses. ? Expertise in handling complicated functionalities or scenarios related to workflow customization and user related issues. ? Expertise in Countinuous Integration for Build & Release Management through TFS & Jenkins. ? Experienced in integrating other HP products like HP Agile Manager and third party tool such as JIRA with HP Application Lifecycle Management (ALM). ? Team oriented, self-motivated individual with a result driven attitude. Strong interpersonal and communication skills with leadership qualities.

Employment History
Cigniti Technologies
Project Lead (HP ALM Admin)
Hyderabad, Telangana
January 2015 – Present
Project #5
Title         : Build & Release Manager – Microsoft Team Foundation Server SME
Team Size    : 1
Description: Worked as Build & release manager to setup Countinuous Integration through Microsoft TFS 2013. Migrated around 300 Projects & 14000 Workitems across servers. Support Analyst to provide support for Microsoft TFS related L3 tickets. Supporting all the projects, exceeding a total of 700 projects and 1500 users. Documented the standard operating procedures for client.
Responsibilities:

• Continuous Integration – Setting up environment and process for Continuous Integration for Build & Deployment using Microsoft TFS & Jenkins.
• Project Management - Creating New or Cloned Projects for the users as per the details provided in the Work Order / Request.
• User Provisioning – Setting up roles & groups for TFS projects’ users.
• Project Customization – Project templates update on request. Project customization and maintenance using SQL Queries and VB Scripts.
• Managing excel templates for Test cases upload. And uploaded the data upon user request.
• L3 incident management and resolution.
• Maintaining Excel based Dashboard for reporting.

Project #4
Title         : Tools – HP Quality Center & HP Application Lifecycle Management SME
Team Size    : 1
Description: Worked as HP ALM Migration & Upgrade SME.
Responsibilities:

• Migration Planning – Planned Upgradation & migration from HP ALM 10 to HP ALM 12.53 with database upgrade from Oracle 10 to Oracle 12 c.
• Installation – Handeled HP ALM 12.53 & patch installation on New servers.
• User Provisioning – Setup User roles & permission to optimize License utilization.
• Project Customization - Project Entities and Project Lists updates on request. Project customization and maintenance using SQL Queries and VB Scripts.
• Provided KT on whats new in HP ALM 12.53 and user management.
• Project migration form QC 10 to ALM 12.53. Along with field mapping and workflow migration
• ALM server maintenance and performance monitoring.

Accenture
Senior Software Engineer
Hyderabad, Telangana
August 2011 – January 2015
Project #3
Title         : HP QC/ALM Administrator
Team Size    : 2
Description: Was responsible and accountable for the administrator activities for HP ALM 11.5, along with SSRS reporting (ALM 11.5 was integrated with SSRS) .
Responsibilities:

• Project Management - Creating New or Cloned Projects for the users as per the details provided by the users.
• Project Customization - Project Entities and Project Lists updates on request. Project customization and maintenance using SQL Queries and VB Scripts.
• Creating and maintaining SSRS based reporting.
• Movement of data across projects upon user request.
• Managing project customization using cross project customization.

Project #2
Title         : HP QC/ALM Administrator
Team Size    : 2
Description: Worked as support analyst to provide support for HP QC 10 and HP ALM 11 related tickets. Was rresponsible and accountable for the administrator activities for HP QC 10.0, HP Application Lifecycle Management (ALM) 11.
Responsibilities:

• Project Customization - Project Entities and Project Lists updates on request. Project customization and maintenance using SQL Queries and VB Scripts.
• Creating and maintaining Excel based Dashboard for reporting, using OTA API.
• Movement of data across projects upon user request.
• Managing project customization using cross project customization.

Project #1
Title         : Tools – HP Quality Center & HP Application Lifecycle Management SME
Team Size    : 12
Description: Worked as Support Analyst to provide 24x7 support for HP QC 9.2, HP QC 10 and HP ALM 11 related tickets. Supporting all the projects (offshore and onshore), exceeding a total of 600 projects and 7000 users. Worked in rotational shifts without any shift constraints. Written and executed test cases related to regression testing of new patches deployed in HP QC 10.0 and HP ALM 11. Documented the standard operating procedures for client.
Responsibilities:

• Project Management - Creating New or Cloned Projects for the users as per the details provided in the Work Order / Request.
• User Provisioning - LDAP Authentication is enabled in ALM. Users added on tickets received via Remedy BMS upon verification of required training completion. Access provisioned with Email to user on how to access ALM for the first time and roles assigned to the user.
• Project Customization - Project Entities and Project Lists updates on request. Project customization and maintenance using SQL Queries and VB Scripts.
• Installation of Genilogix (Avnet) Client side components done on remote computer desktops and configured for the automation testing.
• Managing excel templates for Test case/ Requirements upload. And uploaded the data upon user request.
• Supported for QC/ALM requests and incidents in Remedy BSM for 7000+ users across the Globe.
• Analyzed patches for ALM components. Deploying and testing patches in Test / Sandbox environment.
• Project migration form QC 9.2 / QC 10 to ALM 11. Along with field mapping and workflow migration
• L1 and L2 incident management and resolution.
• Monthly ALM server maintenance and performance monitoring.
• Maintaining Excel based Dashboard for reporting using OTA API.
• Movement of data across projects upon user request.
• Managing project customization using cross project customization.
• Creation of new projects and provisioning the same in Self Service access utility for User Access management.