Management
- Strategic development IT compliance & SAM (Software Asset Management)
- Application landscaping
- Shared service center transitioning
- Cost Center Planning: cost center and OU systems
- Development and introduction of IT service catalog
- Self service portals
- process Management
- digitalization
- Strategic IT purchasing & IT management
- (Managed) service conception
- Personnel management, resource and resource planning
- Product design software ("SAM Now DataCollector" / "SAM Now Managed Service Portal")
Compliance
- risk analysis
- ITAM / SAM conception and structure development
- IT security concepts (emergency manual, disaster recovery and backup concept)
- IT benchmarking
- Multi-vendor license management
- Tender management and selection of ITAM / SAM tools
- Tools
- License management tools (good knowledge): Aspera SmartTrack, SNOW License Manager, amando / Comparex MissMarple, Comparex SAM2Go, Matrix42, DeskCenter, RayNet RaySAMi / RayVentory, Novaratio (Oracle Compliance)
- License management tools (basic knowledge): Flexera / Spyder
- Other asset management tools: baramundi, OCS Inventory
- ITSM Tools / Shops / Self Service Portal Systems: Matrix42, USU, DeskCenter, GLPI
Others
Foundation and development of SAM Now GmbH from 2014 to 2019 as a compliance managed service and consulting service provider; Sale to the Netgo group of companies 12/2017
Consultant Trainer ('train the trainers') in the area of compliance / SAM (e.g. for Comparex AG Germany, amando Software GmbH and Skillkom GmbH)
DataCenter Design (SLA / OLA definition, Dependancy Mapping) until approx. 2015
Global LAN / WAN design and long-distance traffic optimization until approx. 2013
International experience in project coordination and project implementation
Common frameworks such as ITIL, SCRUM, Prince2 and forms of representation such as UML and GANTT are known and are familiar with how to use them
Experience in negotiations in purchasing hardware and software procurement, ITK lines
Technical experience with common Microsoft server products (MS-SQL, Exchange, SharePoint, Lync, etc.), as well as common ITAM and SAM systems (Miss Marple Enterprise Edition, Matrix42 / EMPIRUM, DeskCenter Management Studio, baramundi, Aspera SmartTrack / RayNet RayVentory / RaySAMi), Novaratio
Technical experience with SAN systems from HP, IBM and Datacore