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Skills
- Senior executive with 25+ years of experience in large-scale and globally distributed IT and Back-
office Operations in the finance sector - Passionate to excel in Service Delivery, with strict focus on production stability, customer experience and process excellence (PEX)
- Project- and Program Manager
- Track record of successfully implementing ITO and BPO outsourcing and offshoring initiatives and managing them to sustainable success
- Proven change leader for organizational restructuring initiatives
- An engaging and passionate leader able to motivate global cross-functional and multi-cultural teams
- Successful in delivering large scale projects
- Very resilient, highly self-motivated and strong leader with social responsibility and integrity
- Acts particular well in stressful situations
- Hands-on attitude willing to dig into an issue to solve it together with the team
- Experienced in facing off to the external media and handling internal communication
- Champion in Diversity Management and Cultural Awareness
Project history
Local Availability
Open to travel worldwide
