Profileimage by Anonymous profile, ICT Service Manager, Program Manager, Tech Ambassador, DevOps Promotor, Digital Native, …
not available until 09/08/2023
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Last update: 08.09.2021

ICT Service Manager, Program Manager, Tech Ambassador, DevOps Promotor, Digital Native, …

Graduation: Masters in Business Administration University of Mannheim, Germany
Hourly-/Daily rates: show
Languages: German (Native or Bilingual) | English (Full Professional)

Keywords

Service Management Operations Project management Program Management DevOps Change Agent

Attachments

CV_AvR_2019-07-02.pdf

Skills

  • Senior executive with 25+ years of experience in large-scale and globally distributed IT and Back-
    office Operations in the finance sector
  • Passionate to excel in Service Delivery, with strict focus on production stability, customer experience and process excellence (PEX)
  • Project- and Program Manager
  • Track record of successfully implementing ITO and BPO outsourcing and offshoring initiatives and managing them to sustainable success
  • Proven change leader for organizational restructuring initiatives
  • An engaging and passionate leader able to motivate global cross-functional and multi-cultural teams
  • Successful in delivering large scale projects
  • Very resilient, highly self-motivated and strong leader with social responsibility and integrity
  • Acts particular well in stressful situations
  • Hands-on attitude willing to dig into an issue to solve it together with the team
  • Experienced in facing off to the external media and handling internal communication
  • Champion in Diversity Management and Cultural Awareness

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