Virtual Assistant - Customer Service, E-commerce & Social Media

I'm here to help your business in Customer Service, Social Media Management, E-commerce Management, and General Virtual Tasks.

I'm a highly organized, self-motivated working mom, able to take direction, operate with integrity and responsive daily. A natural problem solver with a proactive nature who always learns fast and believes in the importance of continuous learning. I'm resourceful & positive, able to work independently and work well in teams. I have over 7 years of experience in the customer service/administrative field all through home-based freelancing. I have an in-depth understanding of how e-commerce or dropshipping works and had experience liaising with suppliers, fulfilling orders, updating customers for tracking/ shipment status, processing refunds and responding to different customer service concerns. I'm always keen on finding solutions and suggesting improvements to improve the business flow and customer experience in every business I worked for. I make sure to continue to develop personally to improve work skills and add extra value to the team.
Looking forward to working with you! I am always open to negotiation. Please send me a message. Thank you