M Rakesh available

M Rakesh

Consultant & Implementation Engineer, Lead Administrator, System Administrator, Citirx

Profileimage by M Rakesh Consultant & Implementation Engineer, Lead Administrator, System Administrator,  Citirx from
  • Freelancer in
  • Graduation: not provided
  • Hourly-/Daily rates: 8 $/hour 50 $/day
    Negotiable for remote projects
  • Languages: English (Full Professional)
  • Last update: 18.03.2020
Citrix, VMware, Hyper, V, Microsoft Azure, Citrix and VMware, relational databases, XenDesktop 7, NetScaler, VPX, MPX, SDX, Cloud Bridge (SD-WAN), App Sense, App Layering, AWS, MS Azure, Windows 2003, 2008 R2, 2012 R2, IAAS, PAAS, SAAS, SQL, Standard, Clustering, Mirroring, HP blade Server Gen 8, 9 & Gen 10, IBM Servers, programming, data processing, Windows 2016, Azure platform, Citrix Version 7.15 LTSR CU04, Citrix NetScaler VPX 12, Microsoft Azure SQL, Azure, XenDesktop, XenApp, cloud, Hyper -V, Windows 2012 R2, Citrix XD Version 7.15 LTSR, Citrix NetScaler MPX 11.0, SQL Mirroring, ADFS, HP Blade server Gen9, Private Cloud VDI's & Apps, ITIL, Virtual Desktop, Windows Server, operating system, data centre, virtualization, DC, DR, SQL Mirroring Hardware, HP Blade server, Hyper-V, Cloud Bridge - Wan Optimization, Citrix XD Version 7.12, Citrix NetScaler VPX 10.0, Citrix NetScaler SD-Wan, IBM, Version 11.0, Servers, Load balancing, XenServer, XA 7.11, NS Ver, XenApp 6.5, NS MPX-5500, HA, XA 6.5, VMware ESXi-5.5, NS Ver.11, routers, Citrix XenDesktop, Citrix Access Gateway, Citrix Web Interface, Edge sight, Load Manager, Farm management, troubleshooting, Citrix print management, Citrix client, licensing, web interface and server management, Installing, Server Racking, Cable Laying, Tagging, Documentation, Windows, User Rights
  • 12/2019 - 12/2019

    • Bank of Baroda
  • Consultant & Implementation Engineer
  • Platform Hyper -V , Windows 2012 R2 ( DC & DR sites)

    Technology/Software Citrix XD Version 7.13, Citrix NetScaler MPX 11.0 , SQL Mirroring
    Hardware HP Blade server Gen9

    Apps 19 Apps

  • 01/2018 - 11/2018

    • Wipro Technologies
  • Lead Administrator
  • Responsibilities:

    * Provide subject matter expertise in the Citrix portfolio (i.e. XenDesktop, XenApp, NetScaler, etc.).

    * Design, implement and maintain virtual application and desktop solutions using Citrix, VMware and
    Microsoft technologies.

    * Design, implement and maintain multi-tenant VDI solutions that can uphold continuous operations in the
    event of a datacentre.

    * Assist in the scoping and design of technical solutions for potential customers.

    * Assist with day-to-day operations & manage Citrix Environments.

    * Maintain Operation Excellence by helping to define and execute daily activities following Citrix best
    * Work with the technical team to maintain SLA's around resolving customer issues.

    * Troubleshoot and assess performance issues using common Citrix utilities and/or 3rd party tools when

    * Work closely with resources across multiple disciplines to drive customer projects to 100% completion.

    * Create and maintain support documentation that will used by engineers while troubleshooting customer

    * Perform customer discoveries and document environment as part of onboarding process.

    * Provide technical evaluation and consulting support for enterprise projects.

    * Stay up-to-date on emerging cloud and infrastructure technologies.

    * Analyse system requirements by interacting with IT and business stakeholders.

    * Develop and maintain effective working relations with customers, vendors and stakeholders.

    * Assist in the development of operational best practices, procedures and standards.

    * Participate in the administration of Cloud Safe's cloud infrastructure, including the resolution of escalated

    * Participate in the technical evaluations of prospective new employees.

    * Provide mentorship and knowledge transfer to co-workers.

    * Work selflessly to maintain the commitments and vision of the organization, even when such tasks don't
    fall within their core responsibilities or areas of expertise.

    * Perform all other job-related duties as requested.

    Project Maersk oil

    Type New Implementation

    Role Consultant & Implementation Engineer
    Platform Hyper -V, Windows 2012 R2

    Technology/Software Citrix XD Version 7.15 LTSR , Citrix NetScaler MPX 11.0 , SQL Mirroring,
    SCVMM, Fileservers, ADFS Configuration

    Hardware HP Blade server Gen9, Private Cloud
    VDI's & Apps 9000 VDI's, 3000 Applications

    No. of Users 1500 Concurrent Users

    Period Jan 2018 to Dec 2018

  • 09/2017 - 01/2018

    • Main DC
  • Consultant
  • Number of Users 8000
    Period Sep 2017 to Jan 2018

    Project Prince Pipes
    Role Consultant

    Platform Hyper-V, Cloud Bridge - Wan Optimization

    Technology/Software Citrix XD Version 7.12 , Citrix NetScaler VPX 10.0 ,Citrix NetScaler SD-Wan, SQL
    Hardware HP Blade server Gen8

    Apps 20 Apps

    Number of Users 2k
    Main DC 1 Data Centres

    Remote DC 5 Data Centres

  • 03/2015 - 01/2018

  • System Administrator
  • Responsibilities:

    * Leverage Magnify toolsets to create and maintain regular reporting on Citrix environments, including
    incident management, service requests, performance metrics, and capacity planning

    * Conduct advanced troubleshooting and root-cause analysis for Citrix related issues

    * Conduct Citrix environment updates, including security patches and feature enhancement deployments

    * On-call engineer outside of standard business hours (weeknights, weekends and public holidays), on a roster.
    An on-call allowance is included with the role.

    * Preparing change management documentation and present to Change Advisory Board as required

    * Highlight Citrix technical solution risks and provide recommendations for improvements and enhancements
    to customers

    * Conduct duties in a process orientated manner, adhering to ITIL process and procedure

    * Implement processes and procedures within the managed services organization to increase the efficiency of
    the overall delivery team

    * Ensure process and procedure documentation is kept up to date and current

    * Communicate effectively with the service delivery function and senior management.

    * Troubleshoot day-to-day escalations from L1 Support team.

    * Manages clients or their own company Citrix system and its other technologies

    * Checking and controlling the server and offering solutions to its problems.

    * Supporting and preserving the Virtual Desktop setup, which includes the AppSense and XenDesktop,
    XenApp and others.

    * Help in organization and management of the business applications.

    * Determining the increased cases received by the IT Helpdesk.

    * Design and implement platform security.

    * Taking part in upgrading and updating the system's applications, installing it with up to date

    * Should strengthen the apps, the Windows Server and the principal operating system.

    * Providing technical assistance for all servers, desktops and services that apply business.

    * Moving ahead to the data centre for configuration and deployment of the virtualization environment as
    per client requirement.

    * Discuss the Client requirement and implement same as per SLA.

  • 06/2017 - 08/2017

    • Hindalco
  • Consultant & Implementation Engineer
  • Platform Hyper -V , Windows 2012 R2

    Technology/Software Citrix XD Version 7.6
    Hardware IBM Server

    Apps 22 Applications

    No.of Users 500 Users
    Period Feb 2017 to May 2017

    Project Axis Finance
    Role Implementation Engineer

    Platform Hyper -V , Windows 2012 R2
    Technology/Software Citrix XD Version 7.6

    Apps 60 Applications

    No.of Users 6k Users
    Period Nov 2016 to Jan 2017

  • 09/2016 - 10/2016

    • Bharat Oman Refineries Limited
  • Implementation Engineer & Support
  • Project Bharat Oman Refineries Limited
    Type Designing / Implementation /Maintenance

    Role Implementation Engineer & Support
    Platform NetScaler SDX (2)

    Technology/Software Version 11.0

    Apps 290 Web Servers for Load balancing, 90 Applications Servers
    No.of Users 5000 Users

    Period Sep 2016 to Oct 2016

  • 02/2016 - 08/2016

    • Cedar White Trading Company
  • Implementation Engineer & Support
  • Project Cedar White Trading Company

    Type Implementation & Maintenance

    Role Implementation Engineer & Support
    Platform XD 7.11 (PVS& MCS), NS VPX, XenServer

    Technology/Software XA 7.11, NS Ver.11.0

    Apps & VDIs 70 Apps, 90 HSDs & 50 VDIs,
    No.of Users 1200 Users

    Period Feb 2016 to Aug 2016

  • 03/2015 - 01/2016

    • Abu Dhabi Investment Council
  • Implementation Engineer & Support
  • Project Abu Dhabi Investment Council
    Type Implementation & Maintenance

    Role Implementation Engineer & Support

    Platform XenApp 6.5 ( DC& DR ) NS MPX-5500 With HA, VMware
    Technology/Software XA 6.5, VMware ESXi-5.5, NS Ver.11.0

    Apps & VDIs 100 HSDs, 20 Apps

    No.of Users 5k Users
    Period March 2015 to Jan 2016

  • 01/2013 - 03/2015

  • Implementation Engineer & Support
  • Project Emaar Hospitality

    Type Implementation & Maintenance

    Role Implementation Engineer & Support
    Platform XenApp 6.5

    Technology/Software XA 6.5

    Apps 40 Apps
    No.of Users 600 Users

    Period Jan 2013 to Mar 2015

    Project Department of Human Resource - Sharjah

    Type Upgrade Project
    Role Implementation Engineer & Support

    Platform XenApp 6.5

    Technology/Software XA 6.5

    Apps 20 Apps
    No.of Users 300 Users

  • 07/2010 - 03/2015

    • Global Services
  • System Administrator
  • Responsibilities:

    * Provides overall technical responsibility for applications with in-depth knowledge of a wide variety of
    communications hardware and software.

    * Designs, installs, maintains and documents infrastructure including servers, routers, hubs and wiring.

    * Oversees network/computer resources and installation of new equipment.

    * Administers the testing and analysis of all components of network facilities to ensure operational status.

    * Responsible for and supports a variety of Mt. Auburn's based applications. Provides site design and client
    support, including Citrix support under Microsoft Server Operating Systems.

    * Analyses systems or applications testing and production problems; takes corrective action to reduce system
    failure; implements new system or applications software and modifications efficiently.

    * Tests new or modified software; analyses test results.

    * Maintains technical data on state-of-the-art systems or applications software and computer equipment;
    applies knowledge as applicable, in making recommendations to management and/or users for new systems
    or modifications to existing systems. Provides or assures that technical guidance and resources are

    * Researches, evaluates and recommends changes in hardware, software, data communications, and
    techniques that contribute to more effective automated systems capabilities.

    * Develops and administers data processing disaster recovery and/or security systems and procedures. *
    Serves as team member in the development and implementation of complex computer system projects.

    * Works with IT management to prepares project prioritization, project tracking and resource allocation.

    * Level III escalation support.

    * Maintain and Enhance the existing Citrix XenDesktop, Xenapp and Netscaler environment.

    * Work on and provide design input on upcoming Citrix redesign.

    * Other work as required by the Windows Infrastructure team.
    * Oversee and update assigned support service requests.

    * Handle daily technical support activities on desktop support, data network and server management.

  • 07/2010 - 07/2011

    • Stanford Marine Group
  • Implementation Engineer & Support
  • Project Stanford Marine Group

    Type Implementation & Maintenance
    Role Implementation Engineer & Support

    Platform XenApp 6.5
    Technology/Software XA 6.5

    Apps 10 Apps

    No.of Users 1000 Users

    Period July 2010 to July 2011

Depending on Requirement am avaiable to travel.