Maria de las Mercedes Vigo available

Maria de las Mercedes Vigo

Customer service team Leader, Team Leader, Receptionist

available
Profileimage by MariadelasMercedes Vigo Customer service team Leader, Team Leader, Receptionist from
  • Freelancer in
  • Graduation: MBA ARTTHERAPY
  • Hourly-/Daily rates: not provided
  • Languages: English (Native or Bilingual) | Spanish (Native or Bilingual)
  • Last update: 08.12.2019
KEYWORDS
PROFILE PICTURE
Profileimage by MariadelasMercedes Vigo Customer service team Leader, Team Leader, Receptionist from
ATTACHMENTS
CV - Maria de las Mercedes Vigo

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SKILLS
outlook
PROJECT HISTORY
  • 01/2018 - 12/2019

    • Casals dels Infants
  • ArtTherapis Intern
  • Coordinate and implemented an ArtTheraphy
    module for inmigrants mothers and their childs.
    provide support focused on parenting and sociocultural
    resources.
    give through the expressive arts experience an space
    fot he mothers to build and develop they autonomy.

  • 01/2011 - 12/2017

    • American Express
  • Customer service team Leader
  • Led the backoffice team for the Emea markets.
    Organized and provided daily directions and
    communication to the team to ensure the timely
    and efficiency.
    Striving to constantly refine and improve creative
    output.
    Suggest innovative ideas to increase team efficiency
    and improve customer experience
    Collaborate effectively across different
    organizational levels, functions, businesses, and
    geographies to realize procurement goals and
    objectives.

  • 01/2011 - 06/2011

    • Talley´s Group
  • Team Leader
  • Select, develop and evaluate personnel to ensure
    efficient operations
    Build and monitor team schedules and
    performance requirements
    Build and monitor team schedules and
    performance requirements.

  • 06/2010 - 12/2010

    • Scenic Hotels
  • Receptionist
  • check guests in and out of the hotel
    take reservations and input them on to the
    computerised booking system.
    develop and ensure customers satisfaction.


TIME AND SPATIAL FLEXIBILITY
full time availability to travel.
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