SAP S/4 HANA ABAP, Basis, PO/PI, FICO, BPC,FM, PS, MM, BI/BW, SAP Lumira, BOBJ, ReFX, HCM Payroll, SF, MDM, CPI, Fiori 3.0, Personas, Enable Now, Concur, DMS, PO, SSO/IDM, SOLMAN 7.2, CAR, Yardi, Focused Build, OpenTex, Active Directory, Office 365, MS Sharepoint, MS Project, MS Excel, MS Teams, Azure, Estate Master, ODOO, Sales force, Drupal, Wordpress, PHP, JSON, POSTMAN, Groovy Scripting, CSS, HTTP, HTML5, CMS, Zoho

Achievements:

• Retrieved SAP S4/Hana project from failure and saved SAMH $1.2M technology Investment for seven (7) Entities.
• Go Live Eight (8) Months deferred SAP Successfactors payroll integration failed project in record 1.5 months for Seven (7) Business Units and 2500 users.
• Spearhead complex IT portfolio of 32 Business applications for Eight(8) Business Units with centralized support desk
• Establish centralize PMO office and Project management practices for Agile/Scrum and Waterfall methodologies.
• Exclusively handled Five (5) projects at one time with distributed Project teams of 30+ consultant and 3 PMs
• Develop Three (3) years E-Business strategy roadmap modeling Capital Projection, IT Asset sharing, Digital footprint, Priority & Sequence forecast, Business Process Automation, Customer Engagement, Data Collection, Pilot Projects, IT Governance, SMART workplace, SMART technology enablement, lean business continuity strategy and SAP ecosystem growth.
• Instituted business-focused Managed Service program (MSP) for Enterprise architecture management (EAM) for cost optimization and centralized operations, engineer resource outsourcing, IT services, Governance and licenses.
• Saved SAP Successfactors 100% budget on implementation and by providing in-house technical support for 3 years.
• Target and achieve 97% ICT Scorecard for 2018 & 2019 for Application and Infrastructure with 99% services uptime
• Successfully Implemented UAE VAT for SAP Finance, Material Management, Real Estate - ReFX in record 1 Month
• Prepare and delivered AED 12M Capex/Opex budget of ICT (App/ Infra) with successful saving of 19% beyond target
• Saved 29% on yearly Support contracts, AMS services and licenses by Partnership Consolidation and Lean approach.
• Successfully delivered Eight (8) End-to-end projects in 2019, with Four (4) FINTECH solutions with Bank integration.
• Slashed L1/L2 support incidents by 65% in record 2 months by setting up help desk tools.
• Secure 41% saving on SAP S4/Hana HP Appliance procurement using lean licensing method with 5 years retention.
• Milestone Data innovation enabling OpenText Robotics Process Automation, Artificial intelligence and interactive customer relationships - CX.
• Conceptualized visual communication by implementing Infographic in Corporate Support services within IT, HR, Legal, Finance, Real Estate, Procurement for process change/ adoption, user guide, announcement and instructions
• Launch SAP User experience strategy for SAP S/4 Hana 1709 Fiori 3.0 (single access point, chatbot, embedded Analytics, Smart alerts, Help Desk).
• Prepare SAMH for ISO 90001 and ISO 27001 certifications leading Audit assignment and GRC recommendations.
• Lead a pivotal role to rejuvenate vendor position (SAP) to improve service quality and save from getting restricted in region.
• Member of ERP stakeholder committee, Digital transformation strategy board 2022 and 3 C’s business development (Collaboration, Communication & Corporation).

Successfully Delivered Projects:

• SAP S/4 Hana 1610 Greenfield implementation

SOW - SAP S/4 Hana 1610 – FI/CO, BPC, MM, BOBJ, ReFX, HCM Payroll, SuccessFactors (EC), Hana Cloud, Personas, Fiori, Enable Now, PO, SSO/IDM, Solution Manager, SAP Data Services

• SAP S/4 Hana 1610 Business suite conversion to SAP S4/Hana to 1709

SOW - Version Interoperability Simplification Checks, Custom code Migration, T-Codes Adjustment, FIORI upgrade, Master Data Management, OS version upgrade, RFC movement, Patches installation and troubleshooting

• SAP Successfactors core HR & Talent Modules implementation

SOW – Employee Central/ Performance & Goals Management/ Onboarding/ Reporting/ JAM with LinkedIn Learning LMS and Time Attendance application (COTS) Integration with full ownership of Master Data maintenance.

• UAE VAT implementation

SOW - SAP S4/ Hana Finance, Material management, Real Estate -ReFX (Screens, Forms, computation, exceptions, reports), ODOO Application (Payroll, POS, Procurement, Finance - Accounting Restructuring, Master Data cleansing)

• SAP Solution Manager 7.2 – Incident Management

SOW – Project document repository, Incident tracking, change requests, System Alerts, Problem management

• SAMH Corporate Public website revamping

SOW - Domain migration, frontend design layout/ UI, Intranet portal, Announcements, responsive web design, CMS

• Corporate Fit-out

SOW - Migration plan, space planning, IT server movement and deployment, Contingency support

• SAP Project System (PS) Implementation

SOW - Process modeling, CWIP cost migration, Cost elements reclassification, SAP Finance, SAP SuccessFactors, SAP Material Management integration, Estate Master integration, External workflows approvals

• SAP Funds Management (FM) Implementation

SOW - Cost centers reclassification, COA restructuring, Cost controllers, real time budget consumption & thresholds

• Time Attendance and Access control software implementation

SOW – Product  development, Suprema facestation installation using BioStar - Roaster, shift management, Analytics dashboard, Anomalies Workflow, attendance notification  with SAP Successfactors Employee Profile and TimeOff integration, SAP HCM payroll Time Administration for wagetype deductions.

• Payment Automation – Banking

SOW - SAP Finance with Bank integration for Payment gateway, E-Dirham, Wire transfer, Cheque release management, Payroll payout, MT 940 reconciliations, OAuth2.0, Multi-factor authentication, Tokens.

• ODOO POS integration

SOW -SAP Finance integration (Daily schedule sync with real time reconciliation, GL postings, header level recon)

• Task Management and Meeting Management application

SOW – Secure application (CONF) for C Suite level and Government body officials; Meeting Agenda, MOM, Meeting Requests, Task completion Status, Tracking, Reminders, Attendees profile, Interdependent task allocation, Reports

• Green Tier 3 Data Center for 12 Companies

SOW - System design, Logistics, FM 200 installation, Power Management, Threat alerts, Building Civil Work

• Executive Data Analytics dashboards

SOW – Data Analytics Digital Boardroom on BOBJ for CEO, CFO, Chiefs and Managers; Investment portfolio, Asset report, Employee headcount, Employee CTC, revenue report, Cash flow forecasting, Real Estate sales, Aging report

• SAP Mobile Device Management (MDM)

SOW - iOS/Android app development, SSO, SAP Fiori integration, Active Directory integration, Push Notifications, Workflow related notification.  

• SAP S4/Hana appliance Installation

SOW – Procurement of SAP Hana Appliance - Cascade Lake for SAP BI/BW application, Hana Modelling, Document Management System, Disaster Recovery HA/DR, Primary S4/Hana configuration backup, Database Backup, Sandbox

• ISO 90001 Certification (Quality management system - QMS)

SOW- Documentation Management, Repository, Root cause Analysis, Logs, Doc versioning, Incident Management

• ISO 27001-ISMS pre-assessment

SOW - Business Continuity, Access Controls, Policy and Procedures, Regulatory, GDPR, GRC, Information Quality

•  Sharjah Government ECommerce Web Portal

SOW - Classified web application, Content Management, SEO, Responsive web design, sitemap, UI design

• Document management and Digitization

SOW – Document Access Controls, Indexing, Repository, Retrieval, SAP Integration, OCR 

• ITSM Tools implementation

SOW - Manage Engine, Check Point, PaloAlto, OPManager, SD Plus, SolMan

Deliver greenfield project for 3 legal entities, deliver pto/demo presentation to customer, collaborate with super users for scope finalization. Prepare as-is and to-be process documents, propose process optimization, feature enhancement (ESS/MSS), authorization matrix, data governance and customer experience document. Prepare kick-off workshops, high-level plan and decompose to detail project plan, timelines and schedules to sub activities. Analyze legacy data volume and prepare master data for system upload, configure provisioning, upload Data Models, XML, configure FO and instance settings. Prepare integration technical document on Hana cloud (iflow, artifacts, validation) with S4/hana HCM payroll infotypes. Lead test phases, prepare test scripts, test plan, SIT, UAT, quality performance testing, create training content and manuals using Snagit. Complete configuration workbook, forms, write business rules, RBP, workflows, dynamic complex groups, create associations, org chart, MDF, custom fields, iteration sessions, Integration testing, fix field mapping issues, user training, data migration, cutover plan, readiness, go-live and lead support team of 5 members using SAP Solution Manager for application lifecycle management.

Lead SAP SuccessFactors Employee Central and PMGM implementation, perform integration with Oracle HCM Personnel Administration and Organization Management, submit continuous comparison with Workday, SuccessFactors and fieldglass solutions, prepare as-is and to-be comparison document, conduct market analysis, SWOT analysis and technology trend comparison. Prepare project plan, schedules and timeline, lead realization session with user for fit/gap workshop, suggest process improvement and eliminate redundant process. Debrief product features, limitation, capability and growth. Coordinate with customer stakeholder, conduct weekly project meetings, define processes with stakeholders, gather business requirement, fill worksheets, assist UAT, SIT session and develop project document. Execute new releases in application, cater change management requests, perform data governance, prepare user manual and training videos. Setup provisioning, data model, CSV upload, upload and manage picklists, define foundation objects, configure pay components and associations, UI screen, homepage design, XML changes, integration strategy with SAP R/3 ECC 5.0 HCM. Provide L2 & L3 support and release management of quarterly upgrade in quality and production instances.

• Lead SAP Successfactors product pre-sales activity and project team orientation presentation translating the sale to winning project.
• Advocate on RFP for project bid process, execute “the statements of need”, project estimation in Fixed Price Projects (FPP)/ Time and Material (T&M) engagements in collaboration with cross module technical team.   
• Architect and plan entire SAP solution for SuccessFactors, Hana Cloud artifacts, third party integration and process.
• Facilitate HR Director rewriting HR process enabling industry best practices, self-services and HR processes.
• Mediator between customer and integrator (Fujitsu) to miscommunications and arising conflicts. 
• Successfully recruit and manage team of Seven (7) SAP consultants for SAP SuccessFactors Greenfield project with external Payroll Integration solution.
• Develop company organization structure, position hierarchy and pay components with new concepts from scratch with coordination with business owner.
• Complete the system configuration and A/B testing in record 2 months ahead from release project plan using RDS.
• Resolve integration conflicts between client site and HQ introducing innovative secure channel solution to maintain data confidentiality.
• Successfully migrated data from legacy application, attain missing data, plan 2^nd wave to complete user information
• Develop end-to-end support model with continuous improvement roadmap and train application system admin. 

Deliver 2 full life cycle greenfield SAP HCM digitalization by leading large distributed team for global implementation with sequential rollout to 12 countries in 6 languages. Lead EMEA and USA region in 3 languages, perform configuration of SuccessFactors and HCM payroll for 6500 headcounts, convert and prepare org chart and position hierarchy chart from scratch. Support in preparing project scope within product limitation with collaboration with all stakeholders. Identify forms, UI screen and role authorization. Provide input and develop realistic and robust project plans, support the configuration and build phases based on the agreed technical specifications post decomposition of business requirement and signed business document (Workbooks). Plan the payroll integration using HCI/CPI, eliminating risk and validations as per best practice and suggest improve adaptable solution. Lead test phases, prepare test scripts, test document, test plan, SIT, UAT, performance testing, create training content and manuals using Snagit. Support the transition from legacy software to BAU maintenance and handover documentation. Control product life cycle, budget, client meetings, logs, monitor schedules, milestone, iterations, master data migration, prepare CSV and validate, obtain client approval, workflow documents and RBP documents. Arbitrator between finance, HR and IT department, manage conflicts and communication ambiguity. Prepare cutover plan, blackout period, go-live plan, post go-live hyper-care support mode and incident management.