Software Officer
Sabancı University
Skills
Drupal, Windows, Linux, Mac, laptops, printers, macOS, HTML, CSS, Javascript, jQuery, PHP, MySQL, Flash CS3, Action Script 3, Photoshop, Illustrator, Dreamweaver, MS Office Programs, Installing, Web server, E-Mail, Samba, DNS, DHCP, Xen application, Git version controlling system, Phonegap
Project history
01/2011
-
01/2019
* Designing Drupal websites and writing custom modules
* Analyzing and creating detailed reports about the usage of the university's
internal website
* Checking compliance of web sites designed by the web team with the
specifications, such as W3C, and internal standards specified
* Analyzing and creating detailed reports about the usage of the university's
internal website
* Checking compliance of web sites designed by the web team with the
specifications, such as W3C, and internal standards specified
01/2004
-
01/2011
System Support Officer
Sabancı University
* Updating, maintaining and keeping inventory class computers on-campus
* Providing IT support for faculty, staff and students
* Installing Windows, Linux and Mac PCs and laptops, including configuration and
testing
* Replacing hardware and system software and upgrading laptops and PCs
* Providing a telephone support service delivering technical resolutions
* Visiting the user's office when required and resolving technical problems on
location
* Escalating calls to other teams where necessary, maintaining responsibility for
the call, and acting as liaison between these teams and the user
* Keeping the user informed on the progress of the call until they have agreed on
the solution and the call is closed
* Identifying problem trends and IT related issues and escalating as necessary
* Configuring and installing printers
* Installing application software
* Providing IT support for faculty, staff and students
* Installing Windows, Linux and Mac PCs and laptops, including configuration and
testing
* Replacing hardware and system software and upgrading laptops and PCs
* Providing a telephone support service delivering technical resolutions
* Visiting the user's office when required and resolving technical problems on
location
* Escalating calls to other teams where necessary, maintaining responsibility for
the call, and acting as liaison between these teams and the user
* Keeping the user informed on the progress of the call until they have agreed on
the solution and the call is closed
* Identifying problem trends and IT related issues and escalating as necessary
* Configuring and installing printers
* Installing application software
01/2001
-
12/2004
Independent Computer Professional
Sabancı University
* Troubleshooting client software and hardware issues
01/1996
-
01/2001
System Support & Foreign Relations Officer
Odak Electronics
* Troubleshooting desktop & laptop hardware i.e. printers, scanners
* Troubleshooting network & internet connectivity issues
* Maintaining communication with Sharp Electronics' other offices worldwide
* Troubleshooting network & internet connectivity issues
* Maintaining communication with Sharp Electronics' other offices worldwide
Local Availability
Only available in these countries:
Turkey
