Prafulla Hotkar available

Prafulla Hotkar

Senior SCCM Administrator, Sr. IT Technical Specialist, IT Trainer & Technical Writer

available
Profileimage by Prafulla Hotkar Senior SCCM Administrator, Sr. IT Technical Specialist, IT Trainer & Technical Writer from NaviMumbai
  • 410210 Navi Mumbai Freelancer in
  • Graduation: not provided
  • Hourly-/Daily rates: not provided
  • Languages: English (Full Professional)
  • Last update: 24.02.2020
KEYWORDS
SKILLS
Cloud, User Administration, SCCM, SCCM 2012, SCCM 2012 R2, Symantec Antivirus 12.1.6 RU6 MP4, MP5, Qualys, Windows 2012 R2 Server Hyper-V, V1702, v1802m v1902, SCVMM 2012 R2, Hyper-V, MS System Center Suit, SCOM, SCVMM, Windows 2012 R2, 2008 R2 Server, VMware, MAC Desktop OS, Microsoft, ESX, VMware virtual infrastructure, SCCM 2010, SCOM 2010, VCenter Server, NetIQ, User Management
PROJECT HISTORY
  • 04/2019 - 12/2019

    • Avendus Capital Private Limited
  • IT Manager
  • Recruited as a IT Manager in Avendus Finance & Capital organization for taking care overall IT
    operations which includes:
    * Cloud Infra management
    * User Administration
    * Asset Management
    * IT Infra Documentation
    * Auditing regularization

  • 01/2016 - 04/2019

    • Accenture Services Private Limited
  • Senior SCCM Administrator
  • at global level including servers & workstations more than 100,000.
    SCCM 2012 Activities & responsibilities includes:
    * Monthly Windows Patch Management & deployment through SCCM 2012 on more than 2500 Servers.
    * Software distributions & packages deployments as per project requirements.
    * SCCM 2012 R2 infrastructure maintenance & troubleshooting.
    Key Projects completed during Accenture tenure:
    * Successfully deployed Symantec Antivirus 12.1.6 RU6 MP4 & MP5 on more than 100,000
    workstations through SCCM 2012 R2.
    * Successfully deployed various software packages & programs like "Qualys Agent, Trend Micro
    Agent, LAPS management tool", on more than 2500 servers through SCCM 2012 R2.

  • 04/2014 - 12/2015

    • Spectrum Solutions Pvt Ltd.
  • Sr. IT Technical Specialist
  • Recruited as a Sr. System Admin, Technical Trainer for taking corporate trainings & project
    implementations Windows 2012 R2 Server Hyper-V, SCCM 2012 R2, SCCM CB V1702, v1802m v1902 and SCVMM
    2012 R2.
    Handled team of technical trainers for L2 & L3 technical support.

  • 11/2012 - 04/2014

  • IT Trainer & Technical Writer
  • Trainings taken on corporate level & projects completed as technical writer in following
    competences:
    * MCTIP (Hyper-V Infrastructure) * MS System Center Suit (SCCM, SCOM, SCVMM)
    * Windows 2012 R2, 2008 R2 Server
    * VMware Infrastructure & Cloud Services
    * MAC Desktop OS
    * Advance Hardware & Networking Technologies

  • 02/2008 - 10/2012

    • Wipro / CITI Technology Services
  • Senior Wintel System Administrator
  • Recruited to establish & support enterprise level Wintel platforms server systems & applications
    through CITIBANK global project; oversee efforts to deploy, manage & identify all critical systems.
    Design & implement BAU / Compliance / Security processes, procedures & perform on all recommended
    strategies.
    Key Achievements:
    * Instrumental in developing & implementing & managing business continuity & deployment using
    Microsoft / ESX / VMware platforms. Supporting physical & virtualized OS / application environment;
    production servers & VMs management.
    * Successfully managed over 350 production servers through inline business & shift processes;
    obtaining customer satisfactions & senior level appreciations within process.
    * Successfully managed Hyper-V & VMware virtual infrastructure consisting over 500 VMs. Tools
    includes SCCM 2010, SCOM 2010, VCenter Server.
    * Server Monitoring & Patch deployment. Hardware & Software updates, RFC scheduling.

  • 08/2006 - 02/2008

    • Country-wide Finance Corporation
  • Senior System & Security Administrator
  • Hired to support inline business & supporting organization's global security requirement.
    Responsible for managing & deploying NetIQ Security Manager Product throughout worldwide servers &
    agent systems.
    Key Achievements:
    * Successfully managed over 200 servers supporting NetIQ SM application & agents.
    * 24 x 7 support for security / monitoring & health checkup of over 20,000 systems globally.
    * Active directory accounts creation & monitoring in lias with security audits & log management,
    * Recognized for outstanding quality of customer service with numerous customersupport awards &
    personal commendation from clients.

  • 03/2004 - 08/2006

    • HP India / Siemens India Limited
  • System / Network Administrator
  • Recruited in support for inline business, applications & user support for Microsoft India Mumbai
    site. Support includes BAU activities of Site / Network / Users Administration. Helped achieving &
    stabilizing inline processes & improvements.
    Key Achievements:
    * Managed MS India Mumbai site successfully. Achieved business continuity & customer satisfaction
    within inline processes & given resources.
    * Helped business to achieve its defined goals & regulations by adhering inline policies &
    procedures; Site Administration & Vendor Management.
    * Active Directory & User Management, accounts creation, deletion & monitoring. AD schema extension
    & updates.

  • 10/2000 - 03/2004

    • Business Link India / Magnanimous Systems Limited
  • Hardware / Networking Customer Support Engineer
  • Appointed as a Customer Support executive handling all nature of Hardware / Networking / OS support
    calls. Managed supporting customer / site IT operation's requirements throughout regular call basis.
    Key Achievements:
    * Managed some of the top most well-known sites through local site administrator role, like MID-DAY
    [newspaper], TATA INFOMEDIA [Yellow Pages Services], EUREKA FORBES LTD etc.

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