PH

Prafulla Hotkar

available

Last update: 06.09.2022

Senior SCCM Administrator, Sr. IT Technical Specialist, IT Trainer & Technical Writer

Graduation: not provided
Hourly-/Daily rates: show
Languages: English (Full Professional)

Skills

Cloud, User Administration, SCCM, SCCM 2012, SCCM 2012 R2, Symantec Antivirus 12.1.6 RU6 MP4, MP5, Qualys, Windows 2012 R2 Server Hyper-V, V1702, v1802m v1902, SCVMM 2012 R2, Hyper-V, MS System Center Suit, SCOM, SCVMM, Windows 2012 R2, 2008 R2 Server, VMware, MAC Desktop OS, Microsoft, ESX, VMware virtual infrastructure, SCCM 2010, SCOM 2010, VCenter Server, NetIQ, User Management

Project history

04/2019 - 12/2019
IT Manager
Avendus Capital Private Limited

Recruited as a IT Manager in Avendus Finance & Capital organization for taking care overall IT
operations which includes:
* Cloud Infra management
* User Administration
* Asset Management
* IT Infra Documentation
* Auditing regularization

01/2016 - 04/2019
Senior SCCM Administrator
Accenture Services Private Limited

at global level including servers & workstations more than 100,000.
SCCM 2012 Activities & responsibilities includes:
* Monthly Windows Patch Management & deployment through SCCM 2012 on more than 2500 Servers.
* Software distributions & packages deployments as per project requirements.
* SCCM 2012 R2 infrastructure maintenance & troubleshooting.
Key Projects completed during Accenture tenure:
* Successfully deployed Symantec Antivirus 12.1.6 RU6 MP4 & MP5 on more than 100,000
workstations through SCCM 2012 R2.
* Successfully deployed various software packages & programs like "Qualys Agent, Trend Micro
Agent, LAPS management tool", on more than 2500 servers through SCCM 2012 R2.

04/2014 - 12/2015
Sr. IT Technical Specialist
Spectrum Solutions Pvt Ltd.

Recruited as a Sr. System Admin, Technical Trainer for taking corporate trainings & project
implementations Windows 2012 R2 Server Hyper-V, SCCM 2012 R2, SCCM CB V1702, v1802m v1902 and SCVMM
2012 R2.
Handled team of technical trainers for L2 & L3 technical support.

11/2012 - 04/2014
IT Trainer & Technical Writer

Trainings taken on corporate level & projects completed as technical writer in following
competences:
* MCTIP (Hyper-V Infrastructure) * MS System Center Suit (SCCM, SCOM, SCVMM)
* Windows 2012 R2, 2008 R2 Server
* VMware Infrastructure & Cloud Services
* MAC Desktop OS
* Advance Hardware & Networking Technologies

02/2008 - 10/2012
Senior Wintel System Administrator
Wipro / CITI Technology Services

Recruited to establish & support enterprise level Wintel platforms server systems & applications
through CITIBANK global project; oversee efforts to deploy, manage & identify all critical systems.
Design & implement BAU / Compliance / Security processes, procedures & perform on all recommended
strategies.
Key Achievements:
* Instrumental in developing & implementing & managing business continuity & deployment using
Microsoft / ESX / VMware platforms. Supporting physical & virtualized OS / application environment;
production servers & VMs management.
* Successfully managed over 350 production servers through inline business & shift processes;
obtaining customer satisfactions & senior level appreciations within process.
* Successfully managed Hyper-V & VMware virtual infrastructure consisting over 500 VMs. Tools
includes SCCM 2010, SCOM 2010, VCenter Server.
* Server Monitoring & Patch deployment. Hardware & Software updates, RFC scheduling.

08/2006 - 02/2008
Senior System & Security Administrator
Country-wide Finance Corporation

Hired to support inline business & supporting organization's global security requirement.
Responsible for managing & deploying NetIQ Security Manager Product throughout worldwide servers &
agent systems.
Key Achievements:
* Successfully managed over 200 servers supporting NetIQ SM application & agents.
* 24 x 7 support for security / monitoring & health checkup of over 20,000 systems globally.
* Active directory accounts creation & monitoring in lias with security audits & log management,
* Recognized for outstanding quality of customer service with numerous customersupport awards &
personal commendation from clients.

03/2004 - 08/2006
System / Network Administrator
HP India / Siemens India Limited

Recruited in support for inline business, applications & user support for Microsoft India Mumbai
site. Support includes BAU activities of Site / Network / Users Administration. Helped achieving &
stabilizing inline processes & improvements.
Key Achievements:
* Managed MS India Mumbai site successfully. Achieved business continuity & customer satisfaction
within inline processes & given resources.
* Helped business to achieve its defined goals & regulations by adhering inline policies &
procedures; Site Administration & Vendor Management.
* Active Directory & User Management, accounts creation, deletion & monitoring. AD schema extension
& updates.

10/2000 - 03/2004
Hardware / Networking Customer Support Engineer
Business Link India / Magnanimous Systems Limited

Appointed as a Customer Support executive handling all nature of Hardware / Networking / OS support
calls. Managed supporting customer / site IT operation's requirements throughout regular call basis.
Key Achievements:
* Managed some of the top most well-known sites through local site administrator role, like MID-DAY
[newspaper], TATA INFOMEDIA [Yellow Pages Services], EUREKA FORBES LTD etc.

Local Availability

Only available in these countries: India
Profileimage by Prafulla Hotkar Senior SCCM Administrator, Sr. IT Technical Specialist, IT Trainer & Technical Writer from NaviMumbai Senior SCCM Administrator, Sr. IT Technical Specialist, IT Trainer & Technical Writer
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