Profileimage by Dubravko Bedekovic Business process automation and custom solution development; Salesforce & Microsoft Azure from Zagreb

Dubravko Bedekovic

available

Last update: 14.11.2023

Business process automation and custom solution development; Salesforce & Microsoft Azure

Company: Triple Innovations Ltd.
Graduation: not provided
Hourly-/Daily rates: show
Languages: German (Full Professional) | English (Full Professional) | Croatian (Native or Bilingual)

Attachments

TripleInnovations_WP.pdf

Skills

Triple Innovations is software development agency for Enterprise companies which specialize in business process automation and custom solution development. We are experts in Salesforce and Microsoft Azure cloud platforms.

Our know-how was built on projects in Telecom industry (Communication Service Provider), pharma, mobility, gaming where we delivered turn-key projects and provided professional services.

We have delivered over 200 projects which helped our clients reach their goals. By working together, we deliver integrated solutions based on our clients' specific needs, all around the world.
 
WHAT WE DO
Salesforce Implementation - Our Salesforce consultants and developers will automate your processes customizing solutions to fit your business needs. We make sure Salesforce is connected with the rest of your business, including applications and business processes.

Tailored Software Development - Our team forged know-how with multiple tailored products and solutions (Enterprise solutions to SaaS) covering form Azure infrastructure, front-end, back-end development as well as integrations. We cover full lifecycle from product management, product specification and design to implementation and support.
 

Technologies we use: Salesforce (Service & Sales Cloud consulting and administration, Apex coding, Aura components, LWC, Visualforce), Web (HTML, CSS, JS, React.js), Integration (SOAP, REST API), .NET (MVC .NET, .NET Core, Azure development), Database (Stored procedures, optimization, Oracle, MS SQL, PostgreSQL)
 

WAY WE WORK
Turn-key projects - Delivery of complete solution from beginning to end of project.
Extended team - Additional members to your existing team.
Dedicated team - Team responsible for solution or part of your solution including development and support.

Project history

01/2019 - 01/2022
Software implementation projects for a well-known pharmaceutical company
(Pharmaceuticals and medical technology)

Our client is a global leader in the pharmaceutical industries. Through the years we established close cooperation that includes these projects:

Call center implementation - Responsible for global implementation of call center software for the client within multiple countries and regions.

Tendering Solution - End to end tendering process that unifies tendering, sales and logistics in one tool (Salesforce CRM). Done as generic solution for big pharma, configurable for different industries and markets requiring complex tendering process.

DevOps and process optimization - DevOps, automation, CI/CD consulting and implementation projects which made partner IT teams more agile and deliver faster.


 


01/2019 - 01/2022
Complex solutions for the leading telecom service provider
(Telecommunications)

Our client is the leading telecom service provider. Triple Innovations team sharpened its skills creating solutions for the Telecom Industry — one of the most demanding regarding business, process and technological complexity:

Convergence CRM implementation - Communication Service Provider CRM implementation and support including product catalogue, order management, agent facing front end. System handles 80% of BSS business logic for Telco Convergence offering.

Custom CPQ (Price Calculator) - Price calculator software used for defining complex products and offering these to customers. Software is used by all sales agents, product teams and management as a central solution for product defining, customer offering and reporting in real time.

GDPR - Enterprise company Data Protection and Data Governance solution ready as a SaaS solution for any business industry. System is simple to integrate with any customer facing solution (like CRM, web, Web shop, SMS) and set up by DPO (Data Protection Officer) through administration console.

Coupon Management System - Implementation of Coupon Management System solution used for keeping all coupon data and marketing processes related to coupon codes in one place.

Promotion and product catalogue solution - Promotion and product catalogue solutions that will reduce your time to market from weeks to hours and enable your marketing team to execute quickly with no need for IT services.

DevOps and process optimization - DevOps, automation, CI/CD consulting and implementation projects which made partner IT teams more agile and deliver faster.


01/2019 - 01/2020
Long term external partnership with a global technology company
(Internet and Information Technology)

Our client is a leading cloud platform and cognitive solutions company that needed an extended team due to growth of their business in Greece. As the external partner we helped them turn their innovative ideas into successful solution:

Development, support and administration of the gaming solution - Salesforce Application called 'ERMIS' developed on the Salesforce Lightning platform with focus on tools like Screen Flows, Process Builder, Apex (Batch Apex, Scheduled Apex) and Lightning Web Components.

Local Availability

Open to travel worldwide
Profileimage by Dubravko Bedekovic Business process automation and custom solution development; Salesforce & Microsoft Azure from Zagreb Business process automation and custom solution development; Salesforce & Microsoft Azure
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