toys)
* Analyzed the production process and increased productivity through reduction of redundant
operations, restructuring of production, introduction of new manufacturing methods, etc
* Improved customers perception through timely and accurate correspondence and deliveries
* Led the procedures for Fairtrade (WFTO), Sedex, ISO accreditation (creation and maintenance of
documentation and records, improvement of work procedures, other compliance requirements)
* Reviewed and restructured product portfolio and encouraged innovation initiatives
* Provided training for operational staff
* Implemented cost reduction initiatives in the company
* Conducted market research resulting in new clients, products, business opportunities
* Implemented new quality control procedures