EM

Elvio Mendes

available

Last update: 06.09.2022

Software Systems Engineer

Graduation: Master's in Electrical and Computer Engineering
Hourly-/Daily rates: show
Languages: English (Full Professional) | Portuguese (Native or Bilingual)

Attachments

ElvioMendes-SoftwareSystemsEngineer.docx

Skills

Innovative professional with solid history of success in designing and developing software for network monitoring applications, control, and orchestration for satellite/space and telecommunications industry. Experience with multiple technologies, C# .Net, C/C++, Java, Python, RTOS, multi-threading and embedded controllers. Adept at designing new architecture, implementing test plans, and deploying software solutions. Expert in managing network challenges associated with systems integration (COTS and bespoke software integration, performance analysis, and system architecture design). Skilled in executing test cases which incorporate control panels with embedded automation scripts, real time monitoring dashboards, and NMS/OSS technologies.
Excel at providing technical consultancy, interpreting and implementing software requirements, and employing best practices. Well-versed and knowledgeable in and mitigating network hardware and performance failures. Good communication and interpersonal skills along with capability to work autonomously and in conjunction with System Engineering, Operations and Project Management teams.
Software System Development / real time M&C / robotics & sensors / electronics / signals / SATCOM / Agile / TCP/IP / Project Coordination / Test Execution and Debugging / Windows and Linux

Project history

08/2019 - Present
Dataminer OSS Engineer
OneWeb

Technical Scope: REST API, JSON, C# .Net, HTTPS, Orchestration, SATCOM, DevOps, and ITIL

Create SOW for defining project-specific activities, deliverables, and timelines as well as review technical documentation, such as system design and interface control documents (ICDs). Development of a software application to monitor and control the ground equipment. Work in close collaboration with stakeholders for the understanding of operational needs and creation of technical software requirements to monitor and control Low Earth Orbit (LEO) Ground Systems. Automation of tasks for ground network statistics reporting, satellite payload monitoring and automatic instant fault notifications from Dataminer to email or incident ticketing systems. Integration with Jira, and ServiceNow ITIL and CMDB.

Key Achievements:

  • Improved NOC/GNOC situational awareness and user experience.
  • Introduced Agile and DevOps methodology for software development and commissioning on the live system.
  • Increased level of automation for incident and fault notifications as well as created and automated telemetry reports and dashboards for satellite contact and handover monitoring.
  • Designed a new Dataminer technical software solution for data extraction and control of multiple OneWeb antennas simultaneously.
  • Improved the NMS platform stability and performance through conducting software dry-runs and site/factory acceptance testing in conjunction with vendors and other stakeholders.
  • Designed a new M&C architecture and achieved a single pane of glass over the entire ground network for real time and historical monitoring and control.
Built and established sustainable relationships of trust through open and interactive communication with operations and systems engineering team for tools development and enhancement.

08/2017 - 08/2019
OSS Engineer (Operations Support Systems Engineer)
DAZN Group

Technical Scope: .Net C#, XML, SOAP, Web Services, Scripting, Automation, MySQL, Apache Cassandra,
TCP/IP, IGMP, SNMP, HTTP(s), SSH, and UDP/RTP Flows
Designed and delivered a new high availability cluster solution to increase the video infrastructure
control resilience, the Dataminer system capacity and performance. Designed and developed monitoring
and control panels for our NMS & Orchestration Platform to improve UX and operational efficiency.
Offered third line support escalation for OSS and live broadcast systems. Managed operational and
maintenance activities, including windows system administration, server monitoring and management,
and Dataminer software upgrades to the production cluster, following ITSM best practices. Delivered
user training as well as defined requirements by coordinating with stakeholders.
Key Achievements:
* Designed, built, tested, and commissioned Dataminer control and monitoring systems for live
workflows, while planning for scale and future growth within media broadcast environment.
* Built semi-automated control functions and bespoke control panels to reduce operational
workload.
* Enhanced the Dataminer System performance by 50%, doubled the capacity, and improved control
resilience for DAZN video infraestructure.
* Tailored monitoring solutions to perform real time analysis of video over IP and DVB Transport
Streams on multicast networks, providing the right tools for operations teams for faster
troubleshooting.
* Facilitated the wider engineering team with live workflow project implementation as well as
supported teams on troubleshooting and fault finding over the video infrastructure.

07/2017 - 08/2017
IT Consultant
WorldIT

Technical Scope: C# .Net, MS SQL Server Databases Development, Transact-SQL, Azure, and Git
Provided consultancy services and implemented a technological solution to meet business needs.
Key Achievement:
* Used Microsoft Translator Text API for development of an application to translate a SQL Server
Database for a mobile app.

12/2016 - 05/2017
Telecom Software Systems Engineer
Skyline Communications

Technical Scope: .Net C#, XML, HTTP, Serialization, Networking (TCP/IP, SNMP, Serial Protocols), and
Telecom Systems Engineering (HFC broadband, broadcast, and satellite systems)
Functioned as a member of an agile team that develops software (drivers) to monitor networking
systems for Skyline customers. (a global leading supplier of end-to-end multi-vendor network
management and OSS solutions for broadcast, satellite, cable, telco, and mobile industry).
Key Achievements:
* Developed applications for device communication using multiple technologies (.Net C#, XML,
HTTP, Serialization).
* Maintained strong working relationships with internal teams to produce targeted results within
stringent deadlines.

Local Availability

Only available in these countries: United Kingdom
Available for national and international travel.
Open for relocation.
Full time, permanent, part-time, contract
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