Profileimage by Nikunj Sabhaya IT Solution Architect | CRM (Salesforce, Sap) | Digital marketing | Data Analytics from Bangalore

Nikunj Sabhaya

available

Last update: 28.11.2023

IT Solution Architect | CRM (Salesforce,Sap) | Digital marketing | Data Analytics

Graduation: B.Tech in Information & Technology
Hourly-/Daily rates: show
Languages: English (Full Professional)

Attachments

Nikunj-Sabhaya-Cover-latter_281123.pdf
NIkunj-Sabhaya-SFDC-Resume-CA_281123.pdf
Project-Details-Nikunj-Sabhaya_281123.pdf

Skills

? Transforming Challenges into Solutions: Your Salesforce Expert ?

Are you seeking a seasoned problem solver with a versatile background spanning technology, finance, high tech, and manufacturing? Look no further; I'm here to craft tailored software solutions with the utmost quality. ?

? My Expertise: ?
As a Certified Salesforce Application Architect, I bring over 7+ years of experience in Salesforce CRM Customization, Configuration, and Development. I've led projects through every stage of the life cycle, from inception to delivery. My expertise is underpinned by a wealth of Salesforce certifications, including:

? Salesforce Certifications:

Salesforce Certified Application Architect
Salesforce Certified Sharing and Visibility Architect
Salesforce Certified Data Architect
Salesforce Certified Platform Developer - I
Salesforce Certified Platform Developer - II
Salesforce Certified Platform App Builder
? DevOps Certifications:

Copado Certified Fundamentals I
Copado Certified Fundamentals II
Flosum Certified DevOps Professional
Flosum Certified DevOps Expert

?️ Core Competencies: ?️
Salesforce Mastery: From configurations and Force.com development (Apex classes, triggers, Visualforce, Lightning Web Component) to AppExchange product development and Salesforce Lightning, I've got you covered.

Seamless Integrations: I excel at integrating Salesforce with third-party web services, ensuring data migrations are smooth, and crafting enterprise solutions.

Marketing Prowess: I specialize in setting up marketing automation and CRM configurations, enhancing GDPR compliance, optimizing sales funnel management, and developing lead scoring models.

Smart Automation: Let me streamline your business processes and create integration solutions to boost your operational efficiency.

Data-Driven Insights: I conduct thorough audits of your existing CRM and marketing automation setup, and I'm an expert in nurturing campaigns and data modeling.

Mobile Apps: My skills extend to mobile application development, adding an extra layer of convenience for your business. ?

? Salesforce Expertise: ?
When it comes to Salesforce, I shine in Implementation, Development, and Administration. I handle it all, from high-level customization and configuration to data quality management and migrations. My integrations span across various platforms and systems, including social media, payment gateways, Google Apps, Quickbooks, and more. ?

? Marketing Cloud Proficiency: ?
I bring a wealth of experience in creating dynamic campaigns and reports within Salesforce Marketing Cloud. This includes setting up Pardot, crafting customer journeys, and implementing best practices. My utilization of AMPscript and SQL takes your marketing strategy to the next level.

? Other Skills: ?
- Analytics Platform - Power BI, Tableau, Klipfolio, Geckoboard, etc
- Salesforce 3rd Party Apps intigration – Conga Composer, Zoom, DocuSign, Drawloop, EchoSign, Form Assembly, Demand Tools, People Import, etc
- Marketing/Email Platform - Pardot, Exact Target, Hubspot, Marketo, MailChimp, SharpSpring, Act-On, etc
- Programming Language : Java, Apex, JavaScript(NodeJS, AngulerJS), Html, CSS, Python

? Why Choose Me: ?
With over 7+ years of dedication to process improvement in manufacturing, customer service, and software integration, I am well-equipped to understand and fulfill your CRM needs.

Thank you for considering my profile, and I eagerly look forward to collaborating with you on your next Salesforce Project. ? Let's achieve greatness together!

Project history

02/2021 - Present
Salesforce Solution Architect
HCL Technologies (Internet and Information Technology, >10.000 employees)

Led the architectural design and implementation of Salesforce solutions, aligning technology with business goals and scalability requirements.
• Collaborated with executive stakeholders to define technical roadmaps, providing strategic guidance on Salesforce best practices and platform capabilities.
• Designed and delivered end-to-end solutions spanning Sales Cloud, Service Cloud, Marketing Cloud, and other Salesforce offerings, driving a 30% increase in operational efficiency.
• Oversaw integration projects, orchestrating seamless connections between Salesforce and third•party systems through APIs and middleware, reducing data sync errors by 95%.
• Mentored and guided development teams, conducting regular code reviews to ensure adherence to coding standards and architectural principles.
• Developed governance frameworks and standards to maintain data integrity, security, and compliance across Salesforce instances.
• Led the migration of a legacy CRM system to Salesforce, achieving data accuracy and integrity while minimizing downtime to less than 6 hours.
• Creating schedules, and ensuring project deadlines are followed for timely and quality delivery.
• Worked on Salesforce Implementation, Development, Administration, Company Setup, High level of Customization, Configuration, Apex, LWC Visualforce pages, Creating Triggers, Data quality management and Data migrations from & to Salesforce, Mobile administration, Customizing Dashboards, Reports, Searches, Standard Objects, Workflow actions, Assignment rules and Validation rules.
• Worked on integration with Social Media, payment gateways, google apps, Quickbooks, MailChimp, Constant Contact, external system integration, DocuSign, G•Suite, Snowflack, Mualsoft, Jira,
• Worked on integrating different systems with Salesforce such as Twilio and SMS Magic Interact for sending SMS, Tableau for reports and AWS S3 (Amazon Web Service) for file upload.

10/2019 - 01/2021
Sr Salesforce Developer & Consultant
J K Technosoft (Internet and Information Technology, 5000-10.000 employees)

Core Expertise:

✅ Salesforce Configurations
✅ Force.com development i.e Apex classes, triggers, Visualforce, Lightning Component
✅ AppExchange product development
✅ Salesforce Lightning
✅ Salesforce Integrations
✅ Data migrations
✅ Enterprise solution development
✅ Integrating 3rd Party web services
✅ Product engineering
✅ Initial marketing automation and CRM setup and configuration
✅ Migration projects
✅ GDPR compliance
✅ Sales funnel management
✅ Lead scoring models
✅ Business processes automation
✅ Integration solutions
✅ Audit of your existing CRM and marketing automation setup to identify loose ends and plan improvements
✅ Nurturing campaigns
✅ Data modeling, analysis, and data "hygiene"
✅ Mobile application development

• Extensive experience in Salesforce Implementation, Development, Administration, Company Setup, High level of Customization, Configuration, Apex, Visualforce pages, Creating Triggers, Data quality management and Data migrations from & to Salesforce, Mobile administration, Customizing Dashboards, Reports, Searches, Standard Objects, Workflow actions, Assignment rules and Validation rules.

• Extensive experience in integration with Social Media, payment gateways, google apps, Quickbooks, MailChimp, Constant Contact, Microsoft SQL Server, external system integration, DocuSign, G-Suite

• Extensive experience in formula fields, workflows, Data Security, Reports, Dashboards, Data Import & Data migration

• Expert in integrating different systems with Salesforce such as Twilio and SMS Magic Interact for sending SMS, Tableau for reports and AWS S3 (Amazon Web Service) for file upload.

• Experience in integrating Salesforce with Quickbooks (using DBSync), Facebook, PHP using SOAP API. Data Upload using apex data loader, Jitterbit data loader.

• Knowledge of SQL, AMPScript, SSJS, HTML, CSS

• Experience setting up Pardot and creating customer journeys in engagement studio

• Experience creating highly dynamic campaigns within Salesforce Marketing Cloud

• Created specific reporting requests utilizing SQL to look into Marketing Cloud Data views

• Created list segmentation of automated and single send campaigns using SQL

• Experience in administrative management within Salesforce Marketing Cloud

• Created highly dynamic landing pages using Cloud pages in Salesforce Marketing Cloud

• Created several preference centers utilizing list and data extension approaches

• Experience implementing and setting up Marketing Cloud including SAP, send classifications, sender profiles, and delivery profiles

• Utilizing AMPscript within mobile push within Marketing Cloud

• Implemented Marketing Cloud Connector to created Synchronized Salesforce Data Extensions

• Built mobile responsive email campaigns utilizing litmus for rendering checks.

• Created and implemented customer journeys from simple lead nurturing or re-engagement campaigns to journeys that relied on data from Salesforce CRM

• Created several automated processes within Marketing Cloud

• Consulted and implemented Marketing Cloud best practices based on analysis of users account

05/2017 - 10/2019
Salesforce Developer
KeyLogic Infotech (Internet and Information Technology, 50-250 employees)

Implemented every aspect of salesforce.com – Sales Cloud, Marketing Cloud, Service Cloud, Community Cloud, Desk.com, Custom Implementation, Integration, Data Load, Portals, Force.com Site, Customer Quotation Tools, Salesforce Lightning, Salesforce IQ, Customization and AppExchange Tools

Marketing/Email Platform - Pardot, Exact Target, Hubspot, Marketo, MailChimp, SharpSpring, Act-On, etc

Programming Language : Java, Apex, Javascript(NodeJS, AngulerJS), Html, CSS, Python

Analytics Platform - Power BI, Tableau, Klipfolio, Geckoboard, etc

04/2016 - 05/2017
Salesforce Developer
Wrinom (Internet and Information Technology, 10-50 employees)

• Worked on Administer Salesforce.com setup, creating/modifying Custom Objects working with Standard objects, fields, page layouts, record types, validation rule, and process builder and sharing rules.

• Developed SFDC customized Reports and Dashboards to continuously monitor data quality and integrity.

• Worked on Visualforce pages, Salesforce Lightning, Apex custom controllers, Apex triggers, Apex test classes, Batch Class, Schedule Class, Custom buttons, Chatter, etc

• Integration of several SOAP, REST based web-services APIs...

• Expert in integrating different systems with Salesforce such as Twilio and SMS Magic Interact for sending SMS, Tableau for reports and AWS S3 (Amazon Web Service) for file upload.

• Experience in integrating Salesforce with Quickbooks (using DBSync), Facebook, PHP using SOAP API. Data Upload using apex data loader, Jitterbit data loader.

Certifications

Salesforce Certified Application Architect
2023
Salesforce Certified Sharing and Visibility Architect
2022
Salesforce Certified Data Architect
2022
Salesforce Certified Platform Developer - II
2021
Salesforce Certified Platform Developer - I
2019
Salesforce Certified Platform App Builder
2017

Local Availability

Only available in these countries: India

Youtube - Video

My Profile

Profileimage by Nikunj Sabhaya IT Solution Architect | CRM (Salesforce, Sap) | Digital marketing | Data Analytics from Bangalore IT Solution Architect | CRM (Salesforce,Sap) | Digital marketing | Data Analytics
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