Handled all aspects of Business Analyst and Support (BAS) consultant at JDE in CRM and SD application areas of sales, service
and cloud for customer (C4C). Devised and complied with agile project management plan; facilitated build requirements log
(product backlog) with cost estimates and priority; conducted scrum daily standup, product backlog, sprint planning, review,
and retrospective meetings. Administered scenarios service contracts, requests, service orders, installation orders, outbound
delivery, and integration of SD sales orders with CRM and C4C.
* Configured transaction types, item categories, copy control, pricing procedures using condition techniques, customer
master and text determination; steered multiple order, quotation, invoicing, and integration enhancements along with
data modeling, functional, and technical designs. Customization and enhancements of views by using CRM WEB UI.
* Examined and authenticated project deliverables for completeness, quality and collaborated with client business
stakeholders to review and approve deliverables.