About the Client: -
JLR has assembly plant in Wolverhampton, UK and Itatiaia, Brazil. Warehouses at these locations were
supported as part of the AMS
* Performed client facing and team lead role from UK for the period of one year
* Performed quality gates checks for the transition to support
* Delivery of all CR, especially line side supply process. a quite complex bespoke
* Working on issues from Inbound, Outbound and Lineside Supply
* Responsible to deliver and close all types incidents including P1 to P4 within agreed SLA with client
* Responsible to delivery all Major, Minor & Fix change requests which include requirement gathering,
change estimation, approval, build, UAT and successful deployment as per release cycle