Customer Service Agent
Europcar
Skills
social media platforms, databases, Skype, MS Office suite, Word, Excel, Power Point, Internet, Photoshop, Μailchimp, Canvas
Project history
12/2015
-
07/2018
* Dealing with customer enquiries about the availability and cost of vehicles;
* Taking bookings and explaining the terms of rental agreements;
* Opening contracts selling additional insurance coverage and other products;
* Completing paperwork with the customer and taking payments;
* Provide outstanding customer service and respond quickly to needs and queries.
* Taking bookings and explaining the terms of rental agreements;
* Opening contracts selling additional insurance coverage and other products;
* Completing paperwork with the customer and taking payments;
* Provide outstanding customer service and respond quickly to needs and queries.
06/2013
-
11/2015
Translator English-Russian
Grain Systems Corporation "GSCOR
* Grain Systems Corporation "GSCOR": Translation of manuals.
* Beep Extra Ltd: Translation of documentations from English to Russian and correspondence
from Russian to English.
* Beep Extra Ltd: Translation of documentations from English to Russian and correspondence
from Russian to English.
10/2010
-
06/2013
International relations manager
Grain Systems Corporation "GSCOR
* Negotiations on a daily basis with international companies and manufacturers through phone,
Skype or email;
* Procurement of machinery from national and international market with improved technology
to increase production;
* Liaison with the production department to achieve the best solution for individual clients;
* ABC classification of vendors on the basis of criteria like cost, quality, timely delivery etc;
* Development of new vendors;
* Build and maintain good relationships with new and existing vendors;
* Update concerned department about procurement of materials;
* Proof-read of contracts and export-import documentations;
* Translation of technical documentation and correspondence.
Skype or email;
* Procurement of machinery from national and international market with improved technology
to increase production;
* Liaison with the production department to achieve the best solution for individual clients;
* ABC classification of vendors on the basis of criteria like cost, quality, timely delivery etc;
* Development of new vendors;
* Build and maintain good relationships with new and existing vendors;
* Update concerned department about procurement of materials;
* Proof-read of contracts and export-import documentations;
* Translation of technical documentation and correspondence.
Local Availability
Only available in these countries:
Cyprus
Other
Hello everyone,
I am an experienced English to Russian/Ukrainian (and vice versa) translator with an MBA degree in International Relations - International Information.
I have been freelancing as EN/UKR/RU translator/proofreader/editor since 2013.
Furthermore, I have experience in translating of variety of content such as commercial, educational, literacy, technical documents, brochures, user manuals, product description, newsletter, websites and more. I'm also very keen on logo design, editing pictures, creating websites. I am detail oriented and very committed. I have excellent research skills and a proven ability to meet project deadlines.
Please find below a sample of my translation: https://www.a20realestate.ru/
I look forward to working with you.
For further information, please feel free to contact me.
Best regards,
Yana
I am an experienced English to Russian/Ukrainian (and vice versa) translator with an MBA degree in International Relations - International Information.
I have been freelancing as EN/UKR/RU translator/proofreader/editor since 2013.
Furthermore, I have experience in translating of variety of content such as commercial, educational, literacy, technical documents, brochures, user manuals, product description, newsletter, websites and more. I'm also very keen on logo design, editing pictures, creating websites. I am detail oriented and very committed. I have excellent research skills and a proven ability to meet project deadlines.
Please find below a sample of my translation: https://www.a20realestate.ru/
I look forward to working with you.
For further information, please feel free to contact me.
Best regards,
Yana
