Technical support for the repositioning of the internal corporate IT as a Cloud and SaaS service integrator. Analysis of the current procedures and framework conditions for the systematic implementation of Cloud and SaaS services (e.g. Microsoft Azure, Google Cloud Platform), identification of the necessary capabilities and derivation of comprehensive, interdisciplinary optimization measures along the main fields of action: contracts, process-/governance, IT service management, IT infrastructure and integration. Categorization and evaluation/prioritization of the measures in form of a clear, structured roadmap for IT management