Leonidas Tzevelekas available

Leonidas Tzevelekas

Technical Support, Quality Assurance, Validation

available
Profileimage by Leonidas Tzevelekas Technical Support, Quality Assurance, Validation from KypseliAthens
  • 11364 Kypseli, Athens Freelancer in
  • Graduation: Bsc in Physics, Msc in Communications Engineering, PhD in Computer Science
  • Hourly-/Daily rates:
  • Languages: German (Full Professional) | English (Full Professional)
  • Last update: 01.11.2020
KEYWORDS
PROFILE PICTURE
Profileimage by Leonidas Tzevelekas Technical Support, Quality Assurance, Validation from KypseliAthens
SKILLS
Technical Support, Ticket handling(JiRA), software development, software testing, Q/A, VMware, TCP/IP suite, awk, sed, C, C++, Java, J2EE, Windows OS, Linux OS, MSoffice suite 
PROJECT HISTORY
  • 01/2012 - 11/2012

    • Greek NREN, GRNET
    • 250-500 employees
    • Internet and Information Technology
  • SOC Agent
    • Tier 1, 2 & 3 incident management for the E-presence teleconferencing platform (providing HD teleconferencing services)
    • Knowledge Base updates,
    • Workflow creation for new, unresolved incidents
    • Documentation of usage statistics for E-presence teleconferencing platform

  • 03/2011 - 11/2011

    • Teleperformance Hellas S.A.
    • 1000-5000 employees
    • Internet and Information Technology
  • Multi-tier Technical Support Agent
    • Tier 1, & 2 incident management for BlackBerry mobile phone users in the German market
    • Updates of the Knowledge Base

  • 07/2010 - 02/2011

    • TELETEL S.A
    • 10-50 employees
    • Telecommunications
  • Programmer - analyst
    • Development of the AFDX Network Simuation Tool
    • Development using C++ in the simulation ptatform Omnet++
    • Conduction of Validation and Verification tests for the software developed
    • Test of input-ouptu data to-from the  AFDX Network Simulation Tool for incorporation to a larger measurement platform

  • 01/2001 - 05/2001

    • Siemens CT (Corporate Technology), Multimedia and Networking
    • 1000-5000 employees
    • Internet and Information Technology
  • Summer Intern
    • Development of 3rd generation scalable video coder/ decoder for UMTS networks
    • Octave programming language
    • Unix OS.

TIME AND SPATIAL FLEXIBILITY
I can work from home full time or part time, depending on the project needs.
OTHER
I hve experience in techncal content writing for EU research proposals
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