Implementation of a CAFM solution to all Voyage Care sites, contractors and support teams.  Fixed term project streamlining operational process and procedure whilst developing data capture, data management and reporting strategy.

Hands on Programme Management facilitating IT and Operational teams with a strong focus on process efficiencies and change management across the wider business.  Clear communication to all teams at all stages ensuring input and by-in whilst looking at the technical capabilities of the CAFM platform and wider Voyage Care business strategy.

Starting on a consultancy basis in October 2012 moving to a full time permanent position in April 2013.  Responsible for setting up and implementing a new multimillion, high profit business stream into Brammer UK.  Invend is a new approach to industrial vending services adding value to customers through reduced product consumption, lowering inventory costs and increasing customer productivity through the introduction of vending machines to manage fast moving consumable items.

Responsibilities:

• Building the “Machine behind the Machine”.  Developing, testing and implementing new business process across 110 branches and a central support team

• Recruiting, training and managing a team of 50 people including a mobile sales force using bespoke demonstration vehicles to take the value proposition to the customer

• Implementation of a CRM system to manage sales and operational data management providing dashboards, reports and a user friendly interface

• Providing weekly and monthly updates to the UK and European leadership teams in the form of reports, presentations and face to face updates, often involving European travel

Achievements:

• Awarded the Brammer Tools and General Maintenance Division growth award 2013

• Recruited, Trained and managed a team of 50 FTE

• Successfully implemented 250 units within 12 months of starting the UK project, on track to deliver 1000 units by year 2

With experience in management support services in 2010 I created Support Consultancy Ltd to offer bespoke sales support and project management services.

As sole director of a small company I had responsibility for sales and marketing, finance and recruitment whilst providing consultancy services to deliver multi-disciplined project management with the skill, focus and dedication to ensure all projects were completed on time and within budget.                                                                           

Key Projects:

Green Compliance PLC

• Mobilisation of Salesforce.com to deliver a sales and marketing CRM system
• Creation of bid management and sales proposition process

Castle Purchasing Ltd

• Rollout of Salesforce.com to all sales, marketing and operational staff

Asprey Ltd

• Conducted a project health check and subsequently completed the rollout and integration of Salesforce.com across 24 sites

Reviewed bids to ensure compliance with commercial parameters related to profitability and minimum contract size. Advised senior management on strategic and tactical approaches for bids to improve service related to aims, objectives, and culture.

Key Achievement:

• Reduced time to complete tasks by leading implementation of SalesLogix across 11 business units and training over 300 end-users.
• Managed the delivery of circa 50 bids per month