Operations Manager
TECHNOSTEEL
Keywords
Skills
Operations Management
Cost assessment
Sales Management
Service Management
P+L Management
CRM
Finacial + Economics
Hydraulic and Fluid mechanics
Customer Negotiations
Contract Management
Cost assessment
Sales Management
Service Management
P+L Management
CRM
Finacial + Economics
Hydraulic and Fluid mechanics
Customer Negotiations
Contract Management
Project history
04/2020
-
10/2020
Responsibilities include managing, Customer relationship, operations process,
embracing planning, quality control, Cost management, Performance improvement,
and operations strategy.
embracing planning, quality control, Cost management, Performance improvement,
and operations strategy.
10/2019
-
04/2020
Technical Assessor / Independent
Free lancing Work, mostly for KSB on worldwide locations
09/2016
-
09/2019
Service Manager
KSB Mexico S.A.
Merchandizing service as product as well as contracts, overseeing warranty, safety & quality
issues for KSB's Mexico division.
Managing the service team, Workshop repairs and maintenance as well as on-site support,
* Contract negotiations and sales process development
* Project planning and development
* Customer relationship management (CRM)
* Building up a strong aftermarket service team and relationships to drive customer
satisfaction and revenue growth.
* Merchandizing service as a product, spare parts sales, as well as new equipment
and replacement equipment sales.
* Cost Management (P+L Management)
* Managing remote field service engineers supporting long term on-site services to
customers throughout the country.
* Streamlined factory warranty claim process which increased cost recoveries.
* Active member of KSB's Global Supreme Serv Team.
issues for KSB's Mexico division.
Managing the service team, Workshop repairs and maintenance as well as on-site support,
* Contract negotiations and sales process development
* Project planning and development
* Customer relationship management (CRM)
* Building up a strong aftermarket service team and relationships to drive customer
satisfaction and revenue growth.
* Merchandizing service as a product, spare parts sales, as well as new equipment
and replacement equipment sales.
* Cost Management (P+L Management)
* Managing remote field service engineers supporting long term on-site services to
customers throughout the country.
* Streamlined factory warranty claim process which increased cost recoveries.
* Active member of KSB's Global Supreme Serv Team.
08/2010
-
08/2017
Technical Assessor / Independent
Free lancing Work, mostly for KSB on worldwide locations
08/2008
-
08/2010
Business Development Manager / Project Manager
Sedgman S.A.
Developed corporate identity package including business plan, balance sheets and
profit/loss statements.
* Winning, assessing and securing contracts for construction phase of projects
* Performing cost analysis and determining project requirements.
* Reducing construction costs on existing arrangements by renegotiating material /
work contracts with suppliers and sub-contractors.
* Planning, organizing, and implementing all aspects of a construction project.
* Managing an average of 2 projects annual
Major Projects include:
* Cerejon Coal - Wash plant upgrade (Colombia)
* Bocamina Coal Yard upgrade (Chile)
* Sta Marta Port Installation upgrade (Colombia)
profit/loss statements.
* Winning, assessing and securing contracts for construction phase of projects
* Performing cost analysis and determining project requirements.
* Reducing construction costs on existing arrangements by renegotiating material /
work contracts with suppliers and sub-contractors.
* Planning, organizing, and implementing all aspects of a construction project.
* Managing an average of 2 projects annual
Major Projects include:
* Cerejon Coal - Wash plant upgrade (Colombia)
* Bocamina Coal Yard upgrade (Chile)
* Sta Marta Port Installation upgrade (Colombia)
02/2000
-
07/2008
Service Manager
KSB Chile S.A.
Supporting and managing different Service and Construction activities as well as
Research for Energy Plants and Projects in Asia, Africa, North / South America and
Middle East.
Major Projects include:
* Kostroma Power Station Upgrade / Kostroma / Russia
* Kaliningradskaya Power Station Build / Kaliningrad / Russia
* Senoko Power Project Upgrade / Singapore
* Yuhuan Project / Power Station Build / Yuhuan / China
* PhuMy Power Project / Vung Tau / Vietnam
* SUEZ Power Station / Suez / Egypt
* Port Said Power / Power Station Build / Port Said / Egypt
* Qatar Power Project / Power Station Build / Raslafan / Qatar
Research for Energy Plants and Projects in Asia, Africa, North / South America and
Middle East.
Major Projects include:
* Kostroma Power Station Upgrade / Kostroma / Russia
* Kaliningradskaya Power Station Build / Kaliningrad / Russia
* Senoko Power Project Upgrade / Singapore
* Yuhuan Project / Power Station Build / Yuhuan / China
* PhuMy Power Project / Vung Tau / Vietnam
* SUEZ Power Station / Suez / Egypt
* Port Said Power / Power Station Build / Port Said / Egypt
* Qatar Power Project / Power Station Build / Raslafan / Qatar
03/1995
-
02/2000
Site / Construction Manager
TECSAMIN S.A.
Supporting different activities at several Construction and Mining Sites in Chile
* Construction of Mining facilities
* Installation of Heavy Mining Equipment
* Soil preparation for lixiviation processes
Major Mines:
* Cerro Colorado
* Escondida
* Chuquicamata
* El Teniente
* Minera Valle Cental
* Construction of Mining facilities
* Installation of Heavy Mining Equipment
* Soil preparation for lixiviation processes
Major Mines:
* Cerro Colorado
* Escondida
* Chuquicamata
* El Teniente
* Minera Valle Cental
10/1988
-
10/1994
FW / Group Leader (First Sergeant)
Local Availability
Open to travel worldwide
Available
