Keywords
Skills
Support of DMS systems in a regulated environment (IBM SCORE, EMC² Documentum D2)
• User management
• Advice and error analysis
• Support of the change processes
• Acceptance, classification and dispatching of incidents and service requests (HP Service Manager)
• Incident reporting (MS Excel)
• Management of users and user groups in Documentum and in the Corporate Directory (Documentum Administrator, SCORE, MS Forefront)
• Check processing of other service requests according to SOP (deletions, correction of ACLs, workflow maintenance, creation of renditions, etc.)
• Creation of reports using DQL
• Adjusting and investigating errors. Answering user questions about system usage in German and English
• Network administration TCP / IP (subneting and superneting), VPN, Novell network (Token Ring / Ethernet), printer, data transmission (a / d and encrypted), data services (Datex-P / -M), data connections via ISDN, modem, GSM, UMTS, LTE
• Administratively and technically responsible for the entire telecommunication system with over 1500 ports
Voice over IP, cellular phones, smartphones (C-Netz, GSM UMTS and LTE), video conferencing (PictureTel, Polycom, Sony, Cisco / Tandberg), Blackberry
• Project management, creation and support of roll-outs (BlackBerry, iPhone)
• Creation and assessment of security concepts and the associated SLAs
• User management
• Advice and error analysis
• Support of the change processes
• Acceptance, classification and dispatching of incidents and service requests (HP Service Manager)
• Incident reporting (MS Excel)
• Management of users and user groups in Documentum and in the Corporate Directory (Documentum Administrator, SCORE, MS Forefront)
• Check processing of other service requests according to SOP (deletions, correction of ACLs, workflow maintenance, creation of renditions, etc.)
• Creation of reports using DQL
• Adjusting and investigating errors. Answering user questions about system usage in German and English
• Network administration TCP / IP (subneting and superneting), VPN, Novell network (Token Ring / Ethernet), printer, data transmission (a / d and encrypted), data services (Datex-P / -M), data connections via ISDN, modem, GSM, UMTS, LTE
• Administratively and technically responsible for the entire telecommunication system with over 1500 ports
Voice over IP, cellular phones, smartphones (C-Netz, GSM UMTS and LTE), video conferencing (PictureTel, Polycom, Sony, Cisco / Tandberg), Blackberry
• Project management, creation and support of roll-outs (BlackBerry, iPhone)
• Creation and assessment of security concepts and the associated SLAs
Project history
Bayer Business AG (Dokumentenmanagement)
proclamat UG (Projekt bei Bayer Business AG)
Apple Operation Europe in Cork/Irland (iPhone Support)
Diehl BGT Defence GmbH & Co. KG in Überlingen/Bodensee (IT & Telekommunikation)
Local Availability
Open to travel worldwide
Bremen
DE
DE
Other
Projekt Manager (IHK)
ITIL v3 Foundation
ITIL v3 Foundation
