Senior Project manager - Offshore / Team size 25
Tech Mahindra
Skills
4 Hana, CRM Cloud Sales, service and marketing, S/4 Hana sales, SAP Hybris, SAP CRM Core, SD Core, SAP integration, SAP Testing projects, C/4 HANA, SAP S/4 HANA, SAP, IBM, Hybris, SAP CRM, ERP-SD, Hana, scrum, external dependencies, requirement gathering, ERP, web services, web interface, UAT, integration testing, JIRA, ITIL, Non-SAP, SAP CRM EHP 2, ERP -SD, Oracle, ServiceNow, delivery pipeline, middleware, Non-SAP Applications, quality standards, CRM, MSBI, Regression, SAP HANA, cloud, SAP Cloud platform, HANA cloud platform, web client, GIS, RDS, BDC, WMS, RFID, SAP WMS, BAPI, API, WCM, Kanban
Project history
04/2018
-
04/2019
Project # 1
Time Period: Apr 2018 - Apr 2019
Employer: Tech Mahindra
Project Client: Thomson and Reuters - Media and Entertainment Industry
Project: SAP Implementation - SAP Hybris commerce and Billing Solution
Position(s) held: Senior Project manager - Offshore / Team size 25
Responsibilities: Project scope Development and testing phases solution covering SAP CRM, ERP-SD,
S/4 Hana, SAP Hybris Commerce and Billing solution implementation.
* Thomson and Reuters are the leading media and entertainment, legal advisory support to
Governments, and also one of the world's most trusted providers of answers, helping
professionals make confident decisions and run better businesses.
* Tech Mahindra joined hands with TR SAP Project implementation partner and supported project
deliveries mainly into SAP Testing and off-shore development phase of the projects.
* Handled project deliverables by using Agile project delivery and actively involved all the
scrum workshops conducted, and involved all the stages of design, deliver, test and deployment
phases.
* Supported from offshore for the agreed project deliverables,
* Established clear communication channels between onsite and offshore for the testing and
development of agreed work products.
* Managed internal and external dependencies of the project (infrastructure, Resources, training
and knowledge base).
* Involved the planning and tracking the project Risk, Budget and Cost and schedule from time to
time.
* Worked with different stake holders for requirement gathering, conducting solution demo
workshops and phase wise deliverables.
* Created self-organizing project team to resolve conflicts and impediments.
* Reporting updates to senior management periodically both Tech Mahindra and TR Implementation
project team.
* Implemented the business processes specific to SAP Hybris commerce and subscription billing
using CC and CI.
* SAP CRM core system used for Subscription order management (SOM), Provider order, provider
contract, Solution quotation supported by Fiori.
* ERP SD system used to Order to Cash processes, Pricing, Billing, VC (Variant configuration) and
interfacing with SAP Hybris CC (Convergent charging), CI-FICA by web services.
* Worked new web interface developments, Methods and Functional modules specific to order,
pricing and billing scenarios.
* Off-shore testing team established to test all the functionalities which has planned to
executed before UAT.
* Prepared test plan, test cases, with expected test results for unit and integration testing and
also UAT testing phases.
* Performed test execution before UAT phases.
* JIRA app is used for tracking all the project delivery specific documents and also used for PMO
reporting.
* Reporting to Delivery management team regularly.
Time Period: Apr 2018 - Apr 2019
Employer: Tech Mahindra
Project Client: Thomson and Reuters - Media and Entertainment Industry
Project: SAP Implementation - SAP Hybris commerce and Billing Solution
Position(s) held: Senior Project manager - Offshore / Team size 25
Responsibilities: Project scope Development and testing phases solution covering SAP CRM, ERP-SD,
S/4 Hana, SAP Hybris Commerce and Billing solution implementation.
* Thomson and Reuters are the leading media and entertainment, legal advisory support to
Governments, and also one of the world's most trusted providers of answers, helping
professionals make confident decisions and run better businesses.
* Tech Mahindra joined hands with TR SAP Project implementation partner and supported project
deliveries mainly into SAP Testing and off-shore development phase of the projects.
* Handled project deliverables by using Agile project delivery and actively involved all the
scrum workshops conducted, and involved all the stages of design, deliver, test and deployment
phases.
* Supported from offshore for the agreed project deliverables,
* Established clear communication channels between onsite and offshore for the testing and
development of agreed work products.
* Managed internal and external dependencies of the project (infrastructure, Resources, training
and knowledge base).
* Involved the planning and tracking the project Risk, Budget and Cost and schedule from time to
time.
* Worked with different stake holders for requirement gathering, conducting solution demo
workshops and phase wise deliverables.
* Created self-organizing project team to resolve conflicts and impediments.
* Reporting updates to senior management periodically both Tech Mahindra and TR Implementation
project team.
* Implemented the business processes specific to SAP Hybris commerce and subscription billing
using CC and CI.
* SAP CRM core system used for Subscription order management (SOM), Provider order, provider
contract, Solution quotation supported by Fiori.
* ERP SD system used to Order to Cash processes, Pricing, Billing, VC (Variant configuration) and
interfacing with SAP Hybris CC (Convergent charging), CI-FICA by web services.
* Worked new web interface developments, Methods and Functional modules specific to order,
pricing and billing scenarios.
* Off-shore testing team established to test all the functionalities which has planned to
executed before UAT.
* Prepared test plan, test cases, with expected test results for unit and integration testing and
also UAT testing phases.
* Performed test execution before UAT phases.
* JIRA app is used for tracking all the project delivery specific documents and also used for PMO
reporting.
* Reporting to Delivery management team regularly.
08/2013
-
04/2019
Senior Project Manager
Tech Mahindra
04/2015
-
04/2018
Senior Project manager
Tech Mahindra
Project # 2.
Time Period: Apr 2015 - Apr 2018
Employer: Tech Mahindra
Project Client: Applied Materials
Project name: AMAT - AMS delivery and support (ITIL)
Position(s) held: Senior Project manager - Client site / Team size overall 180
Responsibilities: AMAT- SAP production system support for Marketing and Sales business areas both
SAP and Non-SAP (SAP CRM EHP 2, ERP -SD and Oracle, .Net)
* AMAT is the world leading semiconductor industry and the leader in materials engineering
solutions used to produce virtually every new chip and advanced display in the world.
* Involved in SAP AMS project and the project scope was covered Release management, Technical and
functional upgrades, and Production service delivery and support.
* Established the overall service delivery infrastructure setup, resource mobilization, prepared
and executed the transition plan.
* Worked with all stakeholders and client SPOCs to design the transition phase to take over the
current engagement. And successfully completed all the KT, reverse KT, Hand to Hand support
before taking over the system control.
* Transferred smoothly the transition phase as agreed against all the pending tasks as well as
closure of all open items from the previous project management.
* ServiceNow dashboard tool used for defining the project performance metrices, and reported SAP
track specific performance to VP and CTO of customer side on weekly basis as per the project
trending VS actual with variations and also the plan of actions.
* All the production system specific incidents, problem tickets are monitored and tracked in
ServiceNow application.
* All the project specific risks, issues, schedules, action plans are monitored and reported
timely both internal and customer side as and when needed.
* Guided and coordinated with Tech Mahindra & AMAT leadership on portfolio expansion including
guidance management for the new SAP technology drive mainly SAP CRM Interaction center
functionalities, and decommission of Oracle's order management processes.
* Timely monitored the production support tracks, notified time to time about the upcoming
project delivery pipeline, and supported to reduce the risk of destabilizing of production
system.
* Managed and reduced the internal and external dependencies of the project (infrastructure,
resources and training and knowledge base, customer escalation).
* Supported business solutions in SAP CRM Opportunity, quotation, Sales order with variant
configuration with IPC, and contract management processes, Monitoring middleware.
* Supported integrated solution with ERP Sales order, back order processes, variant pricing and
conditions, delivery, billing and Invoicing.
* Managed Non-SAP Applications (Oracle order management and .Net application) for supporting
order management processes, and .net system is used for internal employee management system for
few countries.
* Worked with all project stakeholders and helped to maintain a top rating CSAT index against
customer delivery for the entire project life cycle.
* Actively involved to ensure the project quality standards and compliance norms met as expected
from customer side
* Implemented the best practices and ensured it become a part of the standard process during and
after each phase of the project releases.
Time Period: Apr 2015 - Apr 2018
Employer: Tech Mahindra
Project Client: Applied Materials
Project name: AMAT - AMS delivery and support (ITIL)
Position(s) held: Senior Project manager - Client site / Team size overall 180
Responsibilities: AMAT- SAP production system support for Marketing and Sales business areas both
SAP and Non-SAP (SAP CRM EHP 2, ERP -SD and Oracle, .Net)
* AMAT is the world leading semiconductor industry and the leader in materials engineering
solutions used to produce virtually every new chip and advanced display in the world.
* Involved in SAP AMS project and the project scope was covered Release management, Technical and
functional upgrades, and Production service delivery and support.
* Established the overall service delivery infrastructure setup, resource mobilization, prepared
and executed the transition plan.
* Worked with all stakeholders and client SPOCs to design the transition phase to take over the
current engagement. And successfully completed all the KT, reverse KT, Hand to Hand support
before taking over the system control.
* Transferred smoothly the transition phase as agreed against all the pending tasks as well as
closure of all open items from the previous project management.
* ServiceNow dashboard tool used for defining the project performance metrices, and reported SAP
track specific performance to VP and CTO of customer side on weekly basis as per the project
trending VS actual with variations and also the plan of actions.
* All the production system specific incidents, problem tickets are monitored and tracked in
ServiceNow application.
* All the project specific risks, issues, schedules, action plans are monitored and reported
timely both internal and customer side as and when needed.
* Guided and coordinated with Tech Mahindra & AMAT leadership on portfolio expansion including
guidance management for the new SAP technology drive mainly SAP CRM Interaction center
functionalities, and decommission of Oracle's order management processes.
* Timely monitored the production support tracks, notified time to time about the upcoming
project delivery pipeline, and supported to reduce the risk of destabilizing of production
system.
* Managed and reduced the internal and external dependencies of the project (infrastructure,
resources and training and knowledge base, customer escalation).
* Supported business solutions in SAP CRM Opportunity, quotation, Sales order with variant
configuration with IPC, and contract management processes, Monitoring middleware.
* Supported integrated solution with ERP Sales order, back order processes, variant pricing and
conditions, delivery, billing and Invoicing.
* Managed Non-SAP Applications (Oracle order management and .Net application) for supporting
order management processes, and .net system is used for internal employee management system for
few countries.
* Worked with all project stakeholders and helped to maintain a top rating CSAT index against
customer delivery for the entire project life cycle.
* Actively involved to ensure the project quality standards and compliance norms met as expected
from customer side
* Implemented the best practices and ensured it become a part of the standard process during and
after each phase of the project releases.
08/2013
-
03/2015
Senior Project manager - On-site / Team Size 25
Tech Mahindra
Project # 3.
Time Period: Aug 2013 - Mar 2015
Employer: Tech Mahindra, UK
Project Client: UKPN BTP - SAP Implementation, London (UK)
Project name: BTP- SAP Implementation - CRM IS Utility - Power Industry
Position(s) held: Senior Project manager - On-site / Team Size 25
Responsibilities: Project scope SAP Business validation and off-shore developments (SAP CRM
Service, IC, ECC-SD, FICO, CS, PM, BW and MSBI)
* UK Power Networks own and maintain the electricity cables in South East England, the East of
England and London.one of the largest IS power utility industry.
* Involved UKPN SAP implementation project as a project manager. The project scope covered SAP
business suite application SAP CRM utilities (Interaction center, CRM service, field service
functionalities, Plant maintenance work order management integrated with Syclo mobile
application for field workman functions along with ECC SD and CS integration.
* Integrated with ECC Billing, Invoicing, and also implemented BW and MSBI reporting
functionalities.
* Involved business solution workshops, solution design and demo to customers. and supported
testing advisor for customer side.
* Proposed work around and customized development for complex business functionalities.
* Supported UAT, System test (SIT), Regression Test, Performance test, Integration test and Pre
production test along with business team.
* Key project management deliverables covered project plans L1, L2, communication plan,
escalation matrix, risk matrix, project change control plan, stakeholder management internal and
external, and project sign off and project documentations.
Time Period: Aug 2013 - Mar 2015
Employer: Tech Mahindra, UK
Project Client: UKPN BTP - SAP Implementation, London (UK)
Project name: BTP- SAP Implementation - CRM IS Utility - Power Industry
Position(s) held: Senior Project manager - On-site / Team Size 25
Responsibilities: Project scope SAP Business validation and off-shore developments (SAP CRM
Service, IC, ECC-SD, FICO, CS, PM, BW and MSBI)
* UK Power Networks own and maintain the electricity cables in South East England, the East of
England and London.one of the largest IS power utility industry.
* Involved UKPN SAP implementation project as a project manager. The project scope covered SAP
business suite application SAP CRM utilities (Interaction center, CRM service, field service
functionalities, Plant maintenance work order management integrated with Syclo mobile
application for field workman functions along with ECC SD and CS integration.
* Integrated with ECC Billing, Invoicing, and also implemented BW and MSBI reporting
functionalities.
* Involved business solution workshops, solution design and demo to customers. and supported
testing advisor for customer side.
* Proposed work around and customized development for complex business functionalities.
* Supported UAT, System test (SIT), Regression Test, Performance test, Integration test and Pre
production test along with business team.
* Key project management deliverables covered project plans L1, L2, communication plan,
escalation matrix, risk matrix, project change control plan, stakeholder management internal and
external, and project sign off and project documentations.
01/2013
-
07/2013
Project lead
SAP India
Project # 4.
Time period: Jan 2013 - Jul 2013
Employer: SAP India - Global delivery, Bangalore
Project Client: SAP IT - Germany
Project name: SAP HANA CRM Marketing, Sales, and service cloud implementation
Position(s) held: Project lead
Responsibilities:
* This project is owned by SAP and worked as a project lead from SAP Global delivery team.
Performed various system validation from SAP Cloud platform perspective.
* Worked with SAP IT Cloud team Germany, validated the cloud functionalities CRM sales processes
integrated with SD order to cash functionalities.
* Validated the cloud system performance both CRM Marketing, sales and service functionalities
including the custom developed reporting in HANA systems.
* Implemented HANA cloud platform for SAP IT infrastructure and tested all the custom developed
program.
* Reported the performance clock tracker and monitored the cloud system performance activities
along with SAP IT team.
Time period: Jan 2013 - Jul 2013
Employer: SAP India - Global delivery, Bangalore
Project Client: SAP IT - Germany
Project name: SAP HANA CRM Marketing, Sales, and service cloud implementation
Position(s) held: Project lead
Responsibilities:
* This project is owned by SAP and worked as a project lead from SAP Global delivery team.
Performed various system validation from SAP Cloud platform perspective.
* Worked with SAP IT Cloud team Germany, validated the cloud functionalities CRM sales processes
integrated with SD order to cash functionalities.
* Validated the cloud system performance both CRM Marketing, sales and service functionalities
including the custom developed reporting in HANA systems.
* Implemented HANA cloud platform for SAP IT infrastructure and tested all the custom developed
program.
* Reported the performance clock tracker and monitored the cloud system performance activities
along with SAP IT team.
06/2010
-
07/2013
Business Process Consultant
SAP India Global Delivery
02/2012
-
12/2012
Business process consultant
SAP India
Project # 5.
Time period: Feb 2012 - Dec 2012
Employer: SAP India - Global delivery, Bangalore
Project Client: Gold coast city council - Australia
Project name: GCCC - SAP Implementation - Public sector
Position(s) held: Business process consultant
Responsibilities: Worked as SAP Expert consultant and involved SAP implementation blueprint phase
of the project GCCC in Australia.
* Council City of Gold Coast remains the second largest local government in Australia, based on
the Gold Coast's estimated resident population.
* Involved project preparation and blue print phase of the projects.
* Involved gathering business AS-IS requirements, conducted business workshops, demonstrated
proto type business demo.
* Solution covered GCCC customer portal integration with SAP CRM system, service order
management, case management, IC web client, ERMS, GIS mobile integration for site inspections.
* Integrated solution with ECC Re-Fx system. And also covered BW and MSBI reporting
functionalities.
* Delivered business blue print documents to customer
* Prepared Project charter, project plan, business blueprint, BBMS, RICEFS and Functional
specifications and testing matrices and also cut over plan matrices
Time period: Feb 2012 - Dec 2012
Employer: SAP India - Global delivery, Bangalore
Project Client: Gold coast city council - Australia
Project name: GCCC - SAP Implementation - Public sector
Position(s) held: Business process consultant
Responsibilities: Worked as SAP Expert consultant and involved SAP implementation blueprint phase
of the project GCCC in Australia.
* Council City of Gold Coast remains the second largest local government in Australia, based on
the Gold Coast's estimated resident population.
* Involved project preparation and blue print phase of the projects.
* Involved gathering business AS-IS requirements, conducted business workshops, demonstrated
proto type business demo.
* Solution covered GCCC customer portal integration with SAP CRM system, service order
management, case management, IC web client, ERMS, GIS mobile integration for site inspections.
* Integrated solution with ECC Re-Fx system. And also covered BW and MSBI reporting
functionalities.
* Delivered business blue print documents to customer
* Prepared Project charter, project plan, business blueprint, BBMS, RICEFS and Functional
specifications and testing matrices and also cut over plan matrices
02/2011
-
02/2012
Business process consultant
SAP India
Project # 6.
Time period: Feb 2011 - Feb 2012
Employer: SAP India - Global delivery, Bangalore
Project Client: Xerox - UK
Project name: SAP Implementation SAP Utility - Document and service Industrial solution.
Position(s) held: Business process consultant
Responsibilities: Worked as SAP Expert consultant and involved SAP implementation Realization and
testing phase of the project in UK.
* Xerox is an American corporation that sells print and digital document products and services in
more than 160 countries. Xerox UK involved SAP implementation mainly the document service
industrial solution.
* Involved and worked as an expert solution consultant with Xerox's IT team.
* Assessed the solution design, development scope of the projects.
* Involved in the realization and validation of the business processes specific to industrial
solution.
* Covered the solution validation in SAP CRM service processes service contract management (pool
contract, aggregated contract, UBB contract, third party contracts, including contract set up,
activation and termination, Pricing, UBB billing, and Ibase, I object, Meter reading, compliant
processes, Warranty management both customer and vendor warranty.
* Integration with Plant maintenance for Ibase well as and billing processes with ECC systems.
Time period: Feb 2011 - Feb 2012
Employer: SAP India - Global delivery, Bangalore
Project Client: Xerox - UK
Project name: SAP Implementation SAP Utility - Document and service Industrial solution.
Position(s) held: Business process consultant
Responsibilities: Worked as SAP Expert consultant and involved SAP implementation Realization and
testing phase of the project in UK.
* Xerox is an American corporation that sells print and digital document products and services in
more than 160 countries. Xerox UK involved SAP implementation mainly the document service
industrial solution.
* Involved and worked as an expert solution consultant with Xerox's IT team.
* Assessed the solution design, development scope of the projects.
* Involved in the realization and validation of the business processes specific to industrial
solution.
* Covered the solution validation in SAP CRM service processes service contract management (pool
contract, aggregated contract, UBB contract, third party contracts, including contract set up,
activation and termination, Pricing, UBB billing, and Ibase, I object, Meter reading, compliant
processes, Warranty management both customer and vendor warranty.
* Integration with Plant maintenance for Ibase well as and billing processes with ECC systems.
10/2010
-
02/2011
Business process consultant
SAP India
Project # 7.
Time period: Oct 2010 - Feb 2011
Employer: SAP India - Global delivery, Bangalore
Project Client: Michael Foods Inc - USA
Project name: SAP RDS (Rapid deployment system) implementation
Position(s) held: Business process consultant
Responsibilities: Worked as SAP Expert consultant and involved SAP RDS implementation.
* RDS - SAP rapid deployment solution which has been implemented for client Michael foods.
* Solutions covered such as account and contact management, organizational model set up, activity
and task Management processes.
* Involved project preparation, blueprint, realization and testing and Go-live support.
Time period: Oct 2010 - Feb 2011
Employer: SAP India - Global delivery, Bangalore
Project Client: Michael Foods Inc - USA
Project name: SAP RDS (Rapid deployment system) implementation
Position(s) held: Business process consultant
Responsibilities: Worked as SAP Expert consultant and involved SAP RDS implementation.
* RDS - SAP rapid deployment solution which has been implemented for client Michael foods.
* Solutions covered such as account and contact management, organizational model set up, activity
and task Management processes.
* Involved project preparation, blueprint, realization and testing and Go-live support.
06/2010
-
10/2010
Business process consultant
SAP India
Project # 8.
Time period: Jun 2010 - Oct 2010
Employer: SAP India - Global delivery, Bangalore
Project Client: HCL info systems - India
Project name: SAP implementation (High tech) - SAP CRM integrated with ECC
Position(s) held: Business process consultant
Responsibilities: Worked as an SAP expert consultant in realization and go-live support phase of
the project.
* HCL Infosystems is a System Integration and Distribution company. It provides distribution of
technology, mobility and consumer products.
* Part of SAP implementation team and implemented the business processes related to high tech
industry solution.
* Solution covered IC web client, service contract management (Both master and child contract
processes as per AMC functionalities), Ibase, service order management, service confirmation,
warranty processes with CRM billing.
* And also, solution extended to Service level management, service plan and PPR (Partner product
range)
* Integrated with logistic system via middleware for SD order management and internal order
integration with CO-PA processes.
* Involved Purchase request and Purchase order creation for vendor management solution.
Time period: Jun 2010 - Oct 2010
Employer: SAP India - Global delivery, Bangalore
Project Client: HCL info systems - India
Project name: SAP implementation (High tech) - SAP CRM integrated with ECC
Position(s) held: Business process consultant
Responsibilities: Worked as an SAP expert consultant in realization and go-live support phase of
the project.
* HCL Infosystems is a System Integration and Distribution company. It provides distribution of
technology, mobility and consumer products.
* Part of SAP implementation team and implemented the business processes related to high tech
industry solution.
* Solution covered IC web client, service contract management (Both master and child contract
processes as per AMC functionalities), Ibase, service order management, service confirmation,
warranty processes with CRM billing.
* And also, solution extended to Service level management, service plan and PPR (Partner product
range)
* Integrated with logistic system via middleware for SD order management and internal order
integration with CO-PA processes.
* Involved Purchase request and Purchase order creation for vendor management solution.
01/2009
-
01/2010
Project Lead
Kaar Technologies
01/2009
-
01/2010
Project Lead
KAAR Technologies
Project # 9.
Time period: Jan 2009 - Jan 2010
Employer: KAAR Technologies - Al-Bilad Arabia
Project Client: Saudi Aramco - Saudi Arabia - On-site
Project name: ITCRM - SAP Implementation - Oil and Gas
Position(s) held: Project Lead
Responsibilities: Worked as a project lead and involved Project preparation and blue print phase
of the projects.
* Saudi Aramco has both the world's second-largest proven crude oil reserves and operates the
world's largest single hydrocarbon network, the Master Gas System.
* The scope of the project was to implement SAP CRM solution specific to Saudi Aramco's IT
division and its services, assets.
* Business workshops conducted for both AS-IS and TO-BE business discussion.
* Demo workshops presented to show case the SAP CRM solution to customer.
* SAP CRM solution covered Help desk functionalities, IT specific services service request and
order management.
* And also, solution mainly covered IC web client business processes such as Incident, problem,
change request, service ticket, service request and service order management for internal
employee IT services and IT asset managements.
* Solution extended to task and activity management, account management, organizational set up.
And also covered customer portal with service request and service order management.
* Functions extended to Demand and Forecasting, Budgeting, End user devices, Enterprise
computing, Contract management
* involved resourcing, team management and project deliverables such as Project charter, project
plan, business blueprint, BBMS, RICEFS and Functional specifications and testing matrices and
also cut over plan matrices.
Time period: Jan 2009 - Jan 2010
Employer: KAAR Technologies - Al-Bilad Arabia
Project Client: Saudi Aramco - Saudi Arabia - On-site
Project name: ITCRM - SAP Implementation - Oil and Gas
Position(s) held: Project Lead
Responsibilities: Worked as a project lead and involved Project preparation and blue print phase
of the projects.
* Saudi Aramco has both the world's second-largest proven crude oil reserves and operates the
world's largest single hydrocarbon network, the Master Gas System.
* The scope of the project was to implement SAP CRM solution specific to Saudi Aramco's IT
division and its services, assets.
* Business workshops conducted for both AS-IS and TO-BE business discussion.
* Demo workshops presented to show case the SAP CRM solution to customer.
* SAP CRM solution covered Help desk functionalities, IT specific services service request and
order management.
* And also, solution mainly covered IC web client business processes such as Incident, problem,
change request, service ticket, service request and service order management for internal
employee IT services and IT asset managements.
* Solution extended to task and activity management, account management, organizational set up.
And also covered customer portal with service request and service order management.
* Functions extended to Demand and Forecasting, Budgeting, End user devices, Enterprise
computing, Contract management
* involved resourcing, team management and project deliverables such as Project charter, project
plan, business blueprint, BBMS, RICEFS and Functional specifications and testing matrices and
also cut over plan matrices.
06/2007
-
01/2009
Advisory Consultant
IBM India Pvt Limited; T-Systems ICT India Pvt. Ltd
06/2007
-
01/2009
Advisory consultant
IBM India
Project # 10.
Time period: Jun 2007 - Jan 2009
Employer: IBM India
Project Client: T-Mobile, Germany
Project name: SPRMgo - E-Commerce
Position(s) held: Advisory consultant
* Responsibilities: Worked as a project lead and involved Post go-live support and production
support phase of the project.
* T-Mobile is the mobile communications subsidiaries of the German telecommunications company
Deutsche Telekom AG.
* Involved production support transition with on-site IT team in Bonn, Germany.
* Involved KT plan and transition workshops with solution team.
* The scope of the production support was supplier partner relationship management processes for
both B2B and B2C functionalities, Web shop, product catalogue, personalization of products.
Sales order management, Billing and Invoicing.
* POS - point in sales partner functions such as cash / credit receipts and Invoice process.
* HPQC tool used to track all the production specific tickets and all the service tickets
adhering to SLA based and closed as per agreed SLA time frame.
* Knowle base created and maintained to support the frequent issues of customers for quick
resolution.
* Shared regular weekly update to customer about the performance of the production system service
ticket VS resolved status, the necessary action taken and pending status with reason remarks.
Time period: Jun 2007 - Jan 2009
Employer: IBM India
Project Client: T-Mobile, Germany
Project name: SPRMgo - E-Commerce
Position(s) held: Advisory consultant
* Responsibilities: Worked as a project lead and involved Post go-live support and production
support phase of the project.
* T-Mobile is the mobile communications subsidiaries of the German telecommunications company
Deutsche Telekom AG.
* Involved production support transition with on-site IT team in Bonn, Germany.
* Involved KT plan and transition workshops with solution team.
* The scope of the production support was supplier partner relationship management processes for
both B2B and B2C functionalities, Web shop, product catalogue, personalization of products.
Sales order management, Billing and Invoicing.
* POS - point in sales partner functions such as cash / credit receipts and Invoice process.
* HPQC tool used to track all the production specific tickets and all the service tickets
adhering to SLA based and closed as per agreed SLA time frame.
* Knowle base created and maintained to support the frequent issues of customers for quick
resolution.
* Shared regular weekly update to customer about the performance of the production system service
ticket VS resolved status, the necessary action taken and pending status with reason remarks.
06/2005
-
12/2006
Team lead
T-Systems ICT India Pvt. Ltd.
Project # 11.
Time period: Jun 2005 - Dec 2006
Employer: T-Systems ICT India Pvt. Ltd.
Project Client: T-Home - Germany
Project name: SAP Production support
Position(s) held: Team lead
Responsibilities: Worked as a consultant mainly production support specific developments and
change requests.
* T-Online and T-Com have integrated into T-Home and began providing internet services based on
Deutsche Telekom at substantially reduced prices and has maintained its market position as
Germany's largest internet provider.
* Worked mainly SAP developments related to workflow,
* ALV reports, and module pool programs and smart forms
Time period: Jun 2005 - Dec 2006
Employer: T-Systems ICT India Pvt. Ltd.
Project Client: T-Home - Germany
Project name: SAP Production support
Position(s) held: Team lead
Responsibilities: Worked as a consultant mainly production support specific developments and
change requests.
* T-Online and T-Com have integrated into T-Home and began providing internet services based on
Deutsche Telekom at substantially reduced prices and has maintained its market position as
Germany's largest internet provider.
* Worked mainly SAP developments related to workflow,
* ALV reports, and module pool programs and smart forms
04/2005
-
06/2005
Consultant
Prospecta India Pvt Ltd
04/2005
-
06/2005
Consultant
Prospecta India Pvt Ltd
Project # 12.
Time period: Apr 2005 - Jun 2005
Employer: Prospecta India Pvt Ltd - Vizag
Project Client: Tomago, Australia
Project name: SAP Enhancement and support
Position(s) held: Consultant
Responsibilities: Worked as a development consultant and supported SAP enhancements
* Developed reports respective outline agreements, purchase order.
* Developed ALV reports and BDC programs
Time period: Apr 2005 - Jun 2005
Employer: Prospecta India Pvt Ltd - Vizag
Project Client: Tomago, Australia
Project name: SAP Enhancement and support
Position(s) held: Consultant
Responsibilities: Worked as a development consultant and supported SAP enhancements
* Developed reports respective outline agreements, purchase order.
* Developed ALV reports and BDC programs
11/2003
-
04/2005
Consultant
ASM Technologies Limited; Pinnacle Corporation limited
11/2003
-
04/2005
Consultant
ASM technologies
Project # 13.
Time period: Nov 2003 - Apr 2005
Employer: ASM technologies, Bangalore
Project Client: ONGC, Delhi
Project name: SAP Implementation and Roll outs - Oil and Gas
Position(s) held: Consultant
Responsibilities: Worked as a Technical consultant with SAP India pvt Ltd.
* Oil and Natural Gas Corporation (ONGC) is an Indian public sector multinational crude oil and
gas company
* The scope of the project is part of Oil and Gas industry solution covering exploration,
production, refining, and marketing processes.
* Reports specific to SD, MM and QM modules
* ALV reports and BDC programs
* Module pool developments, BADI implementation and also SAP scripts
Time period: Nov 2003 - Apr 2005
Employer: ASM technologies, Bangalore
Project Client: ONGC, Delhi
Project name: SAP Implementation and Roll outs - Oil and Gas
Position(s) held: Consultant
Responsibilities: Worked as a Technical consultant with SAP India pvt Ltd.
* Oil and Natural Gas Corporation (ONGC) is an Indian public sector multinational crude oil and
gas company
* The scope of the project is part of Oil and Gas industry solution covering exploration,
production, refining, and marketing processes.
* Reports specific to SD, MM and QM modules
* ALV reports and BDC programs
* Module pool developments, BADI implementation and also SAP scripts
04/2003
-
06/2003
Consultant
Pinnacle Corporation limited
Project # 14.
Time period: Apr 2003 - Jun 2003
Employer: Pinnacle Corporation limited - UAE
Project Client: Samsung Gulf - Dubai
Project name: WMS-RF ID Integration
Position(s) held: Consultant
Responsibilities: Worked as an Integration SAP consultant
* Samsung has warehouse and planned to integrate with SAP system
* The scope of the project was a RFID enable functionality such as GR and GI integration with
SAP WMS system.
* Conducted business workshops with warehouse management team and developed a function module.
* Enhanced BAPI and API method to integrate with hand scanner machine's signal for incoming as
well as outgoing products from the warehouse.
* Prepared functional and technical specification for the interface.
* Demonstrated the demo to client.
Time period: Apr 2003 - Jun 2003
Employer: Pinnacle Corporation limited - UAE
Project Client: Samsung Gulf - Dubai
Project name: WMS-RF ID Integration
Position(s) held: Consultant
Responsibilities: Worked as an Integration SAP consultant
* Samsung has warehouse and planned to integrate with SAP system
* The scope of the project was a RFID enable functionality such as GR and GI integration with
SAP WMS system.
* Conducted business workshops with warehouse management team and developed a function module.
* Enhanced BAPI and API method to integrate with hand scanner machine's signal for incoming as
well as outgoing products from the warehouse.
* Prepared functional and technical specification for the interface.
* Demonstrated the demo to client.
06/1989
-
08/2002
Technician
Titan Industries Limited
06/1989
-
08/2002
Technician
Titan Industries Limited
Project # 15.
Time period: Jun 1989 - Aug 2002
Employer: Titan Industries Limited - Hosur
Project Client: Watch Division
Project name: Discrete Industry - WCM - World class manufacturing, 5S, Kanban Implementation
Position(s) held: Technician
Responsibilities: Worked as a Technician and involved various domain specific roles with various
departments in the watch division.
* Titan Industries Limited (TIL) is a dominant player in the Indian branded watch industry and
the company has a presence in most segments of the watch market.
* Worked as a Technician in watch assembly, stepper motor departments and handled all QC and
PPC (production process control) specific day to day jobs.
* Actively contributed implementing WCM (World class manufacturing) processes to the shop
floors along with implementation team.
* Worked to roll out the concepts of JIT (Just in time), TPM (Total productivity management)
concepts to shop floor.
* Developed In-house specific applications and rolled out to various departments along with
internal SAP IT team.
Time period: Jun 1989 - Aug 2002
Employer: Titan Industries Limited - Hosur
Project Client: Watch Division
Project name: Discrete Industry - WCM - World class manufacturing, 5S, Kanban Implementation
Position(s) held: Technician
Responsibilities: Worked as a Technician and involved various domain specific roles with various
departments in the watch division.
* Titan Industries Limited (TIL) is a dominant player in the Indian branded watch industry and
the company has a presence in most segments of the watch market.
* Worked as a Technician in watch assembly, stepper motor departments and handled all QC and
PPC (production process control) specific day to day jobs.
* Actively contributed implementing WCM (World class manufacturing) processes to the shop
floors along with implementation team.
* Worked to roll out the concepts of JIT (Just in time), TPM (Total productivity management)
concepts to shop floor.
* Developed In-house specific applications and rolled out to various departments along with
internal SAP IT team.
Local Availability
Only available in these countries:
India
