Support Lead
Digital Reality Trust
Keywords
Skills
Oracle Fusion HCM techno functional consultant.Having 11 years of experience in Human capital management modules.
Oracle Cloud HCM: Global HR, Absence, Time and Labor, Payroll, Talent Management, OSN, Recruitment
Application Versions: Oracle HCM Cloud R9 to 21A
Experience Summary:-
Oracle Cloud HCM: Global HR, Absence, Time and Labor, Payroll, Talent Management, OSN, Recruitment
Application Versions: Oracle HCM Cloud R9 to 21A
Experience Summary:-
- Around 11 years of experience as Oracle Fusion HCM 21A (Human Capital Management) and Oracle EBS HRMS R12 (E - Business Services) consultant.
- Experience in all phases of implementation of Oracle Fusion HCM using offerings like Workforce Deployment (Global HR, Absence, Time and labor), Workforce Development (Talent Management, Performance Management, Goal Management, Oracle Social Network, Chatbot) in version 21A
- Hands on experience on customizing the security, by creating data roles, security profiles and effectively using job roles and duty roles.
- Hands on Knowledge on BPM Approvals, experienced in configuring the approvals for Locations, Promotion, Time card, Absence, New Person and many more.
- Experience on Schedule Processes and Batch Process for Mass updates and Data Exchange.
- Knowledge on fast formulas and wrote fast formulas for Complex Time and Labor and absence management requirements.
- Interacted with the clients to collect the requirements and later drafted the documentation accordingly and did gap analysis.
- Experience in Personalization of the pages, Data Loading/Conversions using HCM Data loader (HDL) loaders and developing BI Reports.
- Trained the super users and users on the application and conducted Pilot testing, integrated testing, design validations, setups of the Distributed ERP applications and coordination of UAT.
- Excellent communication, leadership, team management.
- Strong analytical skills with ability to follow project standards and decision-making capability.
- Self-motivated, creative team player with effective communication and leadership qualities.
Project history
03/2021
-
03/2021
Applications: Oracle Human Resources, Oracle Payroll and Oracle Time and Labor
Release: 12.1.2
Industry: Technology
* Provided functional support for Human Resources, Payroll, Self Service, Time and Labor and
Absence Management
* Responsible for analyzing support requests including providing time estimates for resolution
and delivering solutions.
* Manage client Service Requests on behalf of clients with Oracle Support
* Assist in patch analysis and patch testing for clients
* Responsible for implementing business requirements related enhancements for RICE development
and Quality Assurance for custom developed solutions
* Creates end user training documentation
Release: 12.1.2
Industry: Technology
* Provided functional support for Human Resources, Payroll, Self Service, Time and Labor and
Absence Management
* Responsible for analyzing support requests including providing time estimates for resolution
and delivering solutions.
* Manage client Service Requests on behalf of clients with Oracle Support
* Assist in patch analysis and patch testing for clients
* Responsible for implementing business requirements related enhancements for RICE development
and Quality Assurance for custom developed solutions
* Creates end user training documentation
03/2021
-
03/2021
Technical Lead
Gerson Lehrman Group, Inc.
Industry: Professional Services
Applications: Fusion HCM SaaS Core HCM, Benefits, Workforce Compensation.
* Responsible for Implementation of Oracle Fusion HCM Cloud modules Core HR, Self Service,
Benefits & Workforce Compensation.
* Responsible for analyzing support requests including providing time estimates for resolution
and delivering solutions.
* Manage client Service Requests on behalf of clients with Oracle Support
* Provide upgrade assistance for point release upgrades
* Responsible for implementing business requirements related to upgrade and identifying Fit/Gaps
for RICE development, and the creation of end user test scripts, and Performed various levels
of testing on clients' behalf
Applications: Fusion HCM SaaS Core HCM, Benefits, Workforce Compensation.
* Responsible for Implementation of Oracle Fusion HCM Cloud modules Core HR, Self Service,
Benefits & Workforce Compensation.
* Responsible for analyzing support requests including providing time estimates for resolution
and delivering solutions.
* Manage client Service Requests on behalf of clients with Oracle Support
* Provide upgrade assistance for point release upgrades
* Responsible for implementing business requirements related to upgrade and identifying Fit/Gaps
for RICE development, and the creation of end user test scripts, and Performed various levels
of testing on clients' behalf
02/2016
-
12/2016
Principal Consultant
Allegis group
Industry: IT Consulting
* Responsible for Implementation of Oracle Fusion HCM Cloud Modules Core HR, Self Service,
Payroll & BPM approval; configuration for US, Canada legislations.
* Responsible for analyzing support requests including providing time estimates for resolution
and delivering solutions.
* Responsible for Implementation of Oracle Fusion HCM Cloud Modules Core HR, Self Service,
Payroll & BPM approval; configuration for US, Canada legislations.
* Responsible for analyzing support requests including providing time estimates for resolution
and delivering solutions.
08/2014
-
12/2015
Senior Consultant
KBACE Technologies; American Bureau of Shipping
Industry: Shipping
Applications: Core HR
* Responsible for Implementation of Oracle Fusion HCM Cloud modules Core HR, Self Service,
Absence, Time and Labor & BPM approval; configuration.
* Responsible for analyzing support requests including providing time estimates for resolution
and delivering solutions.
* Manage client Service Requests on behalf of clients with Oracle Support
* Provide upgrade assistance for point release upgrades
* Responsible for implementing business requirements related to upgrade and identifying
Fit/Gaps for RICE development, and the creation of end user test scripts, and Performed
various levels of testing on clients' behalf
Applications: Core HR
* Responsible for Implementation of Oracle Fusion HCM Cloud modules Core HR, Self Service,
Absence, Time and Labor & BPM approval; configuration.
* Responsible for analyzing support requests including providing time estimates for resolution
and delivering solutions.
* Manage client Service Requests on behalf of clients with Oracle Support
* Provide upgrade assistance for point release upgrades
* Responsible for implementing business requirements related to upgrade and identifying
Fit/Gaps for RICE development, and the creation of end user test scripts, and Performed
various levels of testing on clients' behalf
01/2014
-
07/2014
Oracle HRMS Functional Lead
Akamai Technologies
Industry: Consulting & Professional Services
Applications: Oracle Core HR, Self Service and Payroll
* Responsible for Implementation of Oracle E-Business Suite modules Core HR, Self Service for 26
legislations.
* Conducted CRP & SIT Sessions with all Business Stake holders.
* Lead the process of gathering business requirements from senior management and endusers as
well as defining specifications for all aspects of payroll.
* Understanding the Business Requirements and providing solutions. Document business processes
and translate requirements into system solutions.
* Defined Flexfields, Payrolls, Pay basis, Assignment Sets, support to the functional team
during the fit gap analysis.
* Worked on complex AME Setups for Absence, Financial Modules.
* Direct End User Support for the Oracle E-Business Suite Applications.
Applications: Oracle Core HR, Self Service and Payroll
* Responsible for Implementation of Oracle E-Business Suite modules Core HR, Self Service for 26
legislations.
* Conducted CRP & SIT Sessions with all Business Stake holders.
* Lead the process of gathering business requirements from senior management and endusers as
well as defining specifications for all aspects of payroll.
* Understanding the Business Requirements and providing solutions. Document business processes
and translate requirements into system solutions.
* Defined Flexfields, Payrolls, Pay basis, Assignment Sets, support to the functional team
during the fit gap analysis.
* Worked on complex AME Setups for Absence, Financial Modules.
* Direct End User Support for the Oracle E-Business Suite Applications.
07/2013
-
07/2014
Functional Consultant
IBM India PVT.LTD
07/2013
-
12/2013
Oracle HRMS Functional Lead
Saks Fifth Avenue
Industry: Retail
Applications: Oracle Core HR, Self Service, Time and Labor and Payroll
* Responsible for implementation of HRMS and Payroll by conducting system setup analysis and
process walk through of the application.
* Preparation of the key deliverables as per AIM like BR100, MD50 & MD70.
* Analyzed and solved the issues as reported by client team.
* Responsible for setup maintenance of business groups, organizations and all Flexfields for
Oracle Human Resources.
* Responsible for all aspects of the setup, testing, online training of Oracle HRMS.
* Documentation of the system setup and features to facilitate the production and review
process.
Applications: Oracle Core HR, Self Service, Time and Labor and Payroll
* Responsible for implementation of HRMS and Payroll by conducting system setup analysis and
process walk through of the application.
* Preparation of the key deliverables as per AIM like BR100, MD50 & MD70.
* Analyzed and solved the issues as reported by client team.
* Responsible for setup maintenance of business groups, organizations and all Flexfields for
Oracle Human Resources.
* Responsible for all aspects of the setup, testing, online training of Oracle HRMS.
* Documentation of the system setup and features to facilitate the production and review
process.
12/2012
-
06/2013
Functional Consultant
Hexaware Technologies
12/2012
-
06/2013
Oracle HCM Global Business Analyst
IOT
Industry: Infrastructure
Applications: Oracle Core HR, Self Service, iRecruitment and Payroll
* Involved in requirement gathering, business process understanding of the recruitments process
noting consideration with end user point of view.
* Involved in troubleshooting configuration and setups of Work Structure, People Management and
iRecruitment to ensure successful execution of complete business process.
* Involved in preparation and assistance of documents like MD050, BR100 and further getting the
signoff from the client.
* Explaining the technical team on the requirements and guiding them in case of any queries.
* Demonstrating the functional process of I-Recruitment to the technical team as provided by
Oracle and then mapping it and customizing it as per the client's requirement.
* Demo to the client based on the project progression.
* Coordination with the client on technical queries raised by the technical team.
* Regular meeting and call with clients on progress of project.
* Meeting the SLA's as mentioned in the Project Plan.
Applications: Oracle Core HR, Self Service, iRecruitment and Payroll
* Involved in requirement gathering, business process understanding of the recruitments process
noting consideration with end user point of view.
* Involved in troubleshooting configuration and setups of Work Structure, People Management and
iRecruitment to ensure successful execution of complete business process.
* Involved in preparation and assistance of documents like MD050, BR100 and further getting the
signoff from the client.
* Explaining the technical team on the requirements and guiding them in case of any queries.
* Demonstrating the functional process of I-Recruitment to the technical team as provided by
Oracle and then mapping it and customizing it as per the client's requirement.
* Demo to the client based on the project progression.
* Coordination with the client on technical queries raised by the technical team.
* Regular meeting and call with clients on progress of project.
* Meeting the SLA's as mentioned in the Project Plan.
01/2012
-
11/2012
Oracle HCM Global Business Analyst
Government of Assam
Industry: Govt. Administrative Services
Applications: Oracle Core HR, Self Service and iRecruitment
* Delivered a successful implementation of Core HR, Self Service, Payroll and iRecruitment
Modules with complex customizations.
* Personalized Framework pages to add, hide or make fields required including tips, messages and
tables
* Completed Security Configuration utilizing custom restrictions
Applications: Oracle Core HR, Self Service and iRecruitment
* Delivered a successful implementation of Core HR, Self Service, Payroll and iRecruitment
Modules with complex customizations.
* Personalized Framework pages to add, hide or make fields required including tips, messages and
tables
* Completed Security Configuration utilizing custom restrictions
09/2009
-
11/2012
Functional Consultant
Wipro Infotech
09/2009
-
12/2011
Oracle HCM Global Business Analyst
Genpact
Industry: BPO
Applications: Oracle Core HR, Self Service, iRecruitment and Payroll
* Delivered a successful implementation of Human Resources modules for Genpact with 60,000
employees in 28 countries
* Worked with various vendors to document Requirements and perform testing including Kronos and
Success factors.
* Developed Alerts & Custom reports
* Configured AME Approvals for Core HR, Absence & Self Service transactions
Applications: Oracle Core HR, Self Service, iRecruitment and Payroll
* Delivered a successful implementation of Human Resources modules for Genpact with 60,000
employees in 28 countries
* Worked with various vendors to document Requirements and perform testing including Kronos and
Success factors.
* Developed Alerts & Custom reports
* Configured AME Approvals for Core HR, Absence & Self Service transactions
Local Availability
Only available in these countries:
India
