SENIOR EXECUTIVE
Addosser Microfinance Bank
Keywords
Skills
Windows based server environment, Microsoft Server installation and configuration, domain controller and active directory services, HTML, CSS, JavaScript (Basic), backend, script, SQL Database backup, Core Banking, software testing, databases, database monitoring, Enterprise applications, Jira, confluence, Microsoft Dynamics, Navision, Local Area Networks, LAN, WAN, Local Area Network, Wide Area Network, antivirus management.
Project history
01/2015
-
12/2017
Handled administrative task given by IT Section Manager
Provide technical assistance and support for incoming queries and issues
related to computer systems, software, and hardware
Respond to queries either in person or over the phone
Prepared training manuals
Maintained daily performance of computer systems
Walked customer through problem-solving process
Installed computer hardware and software
Runs diagnostic programs to resolve problems
Resolved technical problems with Local Area Networks (LAN), Wide Area
Networks (WAN), and other systems
Systems setup and configuration to meet user expectations
Followed up with clients to ensure issue has been resolved
Managed Service Desk
Provide technical assistance and support for incoming queries and issues
related to computer systems, software, and hardware
Respond to queries either in person or over the phone
Prepared training manuals
Maintained daily performance of computer systems
Walked customer through problem-solving process
Installed computer hardware and software
Runs diagnostic programs to resolve problems
Resolved technical problems with Local Area Networks (LAN), Wide Area
Networks (WAN), and other systems
Systems setup and configuration to meet user expectations
Followed up with clients to ensure issue has been resolved
Managed Service Desk
12/2011
-
08/2013
TECHNOLOGY OFFICER
Addosser Microfinance Bank
Assisted in administering entire Addosser MFBank on technical support and
troubleshooting functions in the company
Managed Local Area Network (LAN) and Wide Area Network (WAN)
Computer System installation and repair
Dumps Restored (Daily Transactions record)
Backup of Dumps (Daily Transactions record)
Run nightly on a daily basis
Maintenance of system antivirus and update
Supports Users on system related problems
troubleshooting functions in the company
Managed Local Area Network (LAN) and Wide Area Network (WAN)
Computer System installation and repair
Dumps Restored (Daily Transactions record)
Backup of Dumps (Daily Transactions record)
Run nightly on a daily basis
Maintenance of system antivirus and update
Supports Users on system related problems
11/2010
-
01/2011
DESK
Leadway
SUPPORT HELP DESK | INDUSTRIAL TRAINING PROGRAM
Leadway Assurance Company | Nov 2010 - Jan 2011
Computer System installation and repair
Supports Users on system related problems
Mapping directory and checking record of server backup tape
Leadway Assurance Company | Nov 2010 - Jan 2011
Computer System installation and repair
Supports Users on system related problems
Mapping directory and checking record of server backup tape
Local Availability
Only available in these countries:
Nigeria
I am available
Other
A successful Information Technology Professional with extensive applications administrator skills, with over Eight (8) years’ experience.
I am capable of working independently and committed to providing high quality of service to every project, with focus on health, safety and environment issues.
Having the personal drive required to deliver a service that exceeds the expectations of colleagues and end users through a positive, well organized and structured work ethic.
Looking for a career advancement opportunity with a company that will challenge my problem solving skills and allow me to develop my knowledge and potential.
I am capable of working independently and committed to providing high quality of service to every project, with focus on health, safety and environment issues.
Having the personal drive required to deliver a service that exceeds the expectations of colleagues and end users through a positive, well organized and structured work ethic.
Looking for a career advancement opportunity with a company that will challenge my problem solving skills and allow me to develop my knowledge and potential.
