Senior Consultant

Provide support to 110+ Employees
Create IT Policies
Ensure systems are ready for ISO 27001
Setup & configuration of Windows Server 2019
Active directory, DNS, DHCP, router configuration etc.
Resolution of tickets assigned to the desktop team with adherence to policies, procedures, and SLAs
Replacing faulty hardware (network cards, hard drives, CD rom & Processors etc.)
Administering and creating new Domain and e-mail accounts.
Managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony.
Maintaining documentation of changes regarding users, functions & systems.
Writing documentation for ICT procedures, security and disaster recovery.
Procurement of IT hardware, software and maintenance products & services.
To evaluate, test, advise, train and support I.T. related projects.
Management of server software and associated backup routines.
Recommending and implementing improvements and efficiencies.
Developing & maintaining the company IT systems, software and databases.
Performing routine audits of systems and software.
Provide end-user communication for service outages, system upgrades, service improvements, service implementation, and service retirements.